{"id":363386,"date":"2025-11-10T18:20:57","date_gmt":"2025-11-10T23:20:57","guid":{"rendered":"https:\/\/www.reviews.com\/?page_id=363386"},"modified":"2025-11-14T08:58:57","modified_gmt":"2025-11-14T13:58:57","slug":"esurance-review","status":"publish","type":"page","link":"https:\/\/www.reviews.com\/insurance\/companies\/esurance-review\/","title":{"rendered":"Esurance Insurance Review 2025"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Reviews Report<\/h2>\n\n\n\n<ul class=\"is-style-blog-list\">\n<li>Esurance no longer operates as a consumer-facing brand; existing Esurance policyholders are serviced by Allstate, and Esurance-named insurers function as subsidiaries within Allstate\u2019s property\u2011liability group (<a href=\"https:\/\/www.sec.gov\/ixviewer\/doc?action=display&amp;source=content&amp;doc=\/Archives\/edgar\/data\/899051\/000089905125000011\/all-20241231x10k.htm\">Allstate 10\u2011K<\/a>).&nbsp;<\/li>\n\n\n\n<li>Esurance\u2019s original digital-first, self-service model has been folded into Allstate\u2019s direct and agent channels\u2014quotes, purchases, service and claims now occur under the Allstate brand (<a href=\"https:\/\/www.nerdwallet.com\">independent 2025 update<\/a>).&nbsp;<\/li>\n\n\n\n<li>In 2019, <a href=\"https:\/\/www.chicagotribune.com\/business\/ct-biz-allstate-consolidating-esurance-business-20191219-ye6uicu44fekfm3mxs4s6cqvie-story.html\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener nofollow\" class=\"achor-toggles\">Allstate announced<\/a> plans to consolidate brands and phase out Esurance; the Esurance brand was subsequently discontinued as part of Allstate\u2019s Transformative Growth, and new business is written under Allstate while legacy Esurance customers are serviced by Allstate (<a href=\"https:\/\/www.businesswire.com\">company announcement<\/a>).&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Esurance became part of Allstate and was later folded into the Allstate brand under the Transformative Growth plan announced in 2019 and implemented in 2020\u20132021. Today, Esurance no longer sells new policies; shoppers get quotes and buy coverage through Allstate, and existing Esurance customers manage their policies and claims with Allstate (<a href=\"https:\/\/www.allstatenewsroom.com\">Allstate Transformative Growth<\/a>; <a href=\"https:\/\/www.sec.gov\/ixviewer\/doc?action=display&amp;source=content&amp;doc=\/Archives\/edgar\/data\/899051\/000089905125000011\/all-20241231x10k.htm\">2024 10\u2011K<\/a>).&nbsp;<\/p>\n\n\n            <span class=\"b-toc-anchor\" id=\"overview\" title=\"Esurance Insurance Overview\"><\/span>\n    \n\n\t\t\n<section id=\"block_6181a93876d70\" class=\"b-compare-table\">\n\t<h2 class=\"b-compare-table-title\">Esurance Insurance Overview<\/h2>\n\n\t\t\t<div class=\"b-compare-table__table-wrapper\">\n\t\t\t<table class=\"b-compare-table__table\">\n\t\t\t\t<thead class=\"b-compare-table__table-head\">\n\t\t\t\t\t<tr>\n\t\t\t\t\t\t<th><\/th>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<th>\n\t\t\t\t\t\t\t\t<span class=\"b-compare-table__table-head-brand tooltip\">\n\t\t\t\t\t\t\t\t\tJ.D. Power Customer Satisfaction Score\n\t\t\t\t\t\t\t\t\t<span class=\"tooltip-content\">\n\t\t\t\t\t\t\t\t\t\tJ.D. Power scores are based on surveys for customer satisfaction and product quality.\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/th>\n\n\t\t\t\t\t\t<\/th>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<th>\n\t\t\t\t\t\t\t\t<span class=\"b-compare-table__table-head-brand tooltip\">\n\t\t\t\t\t\t\t\t\tAM Best Financial Strength\n\t\t\t\t\t\t\t\t\t<span class=\"tooltip-content\">\n\t\t\t\t\t\t\t\t\t\tAM Best rates insurance providers creditworthiness. Ratings are  based on the provider\u2019s ability to follow through with a payout when a consumer files a claim.\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/th>\n\n\t\t\t\t\t\t<\/th>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<th>\n\t\t\t\t\t\t\t\t<span class=\"b-compare-table__table-head-brand \">\n\t\t\t\t\t\t\t\t\tStates Available\n\t\t\t\t\t\t\t\t\t<span class=\"tooltip-content\">\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/th>\n\n\t\t\t\t\t\t<\/th>\n\t\t\t\t\t\t\t\t\t\t<th><\/th>\n\t\t\t\t<\/thead>\n\t\t\t<\/tr>\n\t\t<\/thead>\n\t\t<tbody class=\"b-compare-table__table-body\">\n\t\t\t\t\t\t\t<tr id=\"block_6181a93876d70-1\">\n\t\t\t\t\t<td>\n\t\t\t\t\t\t<a class=\"b-compare-table__table-body-pin-btn\" href=\"#\" data-tag='cta' data-tag-element-type='BUTTON' data-tag-location='COMPARISONTABLE' data-tag-outcome='PIN' data-tag-position='1'>Pin<\/a>\n\n\t\t\t\t\t\t<span class=\"b-compare-table__table-body-brand\">Auto insurance<\/span>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td>N\/A<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td><a href=\"https:\/\/www.esurance.com\/legal\/rating-and-state-licenses\" target=\"_blank\">A+ (Superior)<\/a><\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td>42<\/td>\n\t\t\t\t\t\n\t\t\t\t\t<td>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t<tr id=\"block_6181a93876d70-2\">\n\t\t\t\t\t<td>\n\t\t\t\t\t\t<a class=\"b-compare-table__table-body-pin-btn\" href=\"#\" data-tag='cta' data-tag-element-type='BUTTON' data-tag-location='COMPARISONTABLE' data-tag-outcome='PIN' data-tag-position='2'>Pin<\/a>\n\n\t\t\t\t\t\t<span class=\"b-compare-table__table-body-brand\">Home insurance<\/span>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td>N\/A<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td>A+ (Superior)<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td>42<\/td>\n\t\t\t\t\t\n\t\t\t\t\t<td>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t<tr id=\"block_6181a93876d70-3\">\n\t\t\t\t\t<td>\n\t\t\t\t\t\t<a class=\"b-compare-table__table-body-pin-btn\" href=\"#\" data-tag='cta' data-tag-element-type='BUTTON' data-tag-location='COMPARISONTABLE' data-tag-outcome='PIN' data-tag-position='3'>Pin<\/a>\n\n\t\t\t\t\t\t<span class=\"b-compare-table__table-body-brand\">Life insurance<\/span>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td>N\/A<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td>N\/A<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td>N\/A<\/td>\n\t\t\t\t\t\n\t\t\t\t\t<td>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t<\/tr>\n\t\t\t\t\t<\/tbody>\n\t<\/table>\n<\/div><\/section>\n\n\n            <span class=\"b-toc-anchor\" id=\"auto\" title=\"Esurance Auto Insurance\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\">Esurance Auto Insurance<\/h2>\n\n\n\n<p>Esurance no longer sells new auto insurance policies; shoppers are routed to Allstate for quotes, purchases and service. Existing Esurance auto customers can continue to manage policies and claims digitally, and Allstate offers the typical coverages you\u2019d expect (liability, comprehensive and collision, and state\u2011specific PIP where applicable) plus options like roadside assistance and gap coverage (<a href=\"https:\/\/www.sec.gov\/ixviewer\/doc?action=display&amp;source=content&amp;doc=\/Archives\/edgar\/data\/899051\/000089905125000011\/all-20241231x10k.htm\">Allstate 10\u2011K<\/a>; <a href=\"https:\/\/www.nerdwallet.com\">NerdWallet 2025<\/a>).&nbsp;<\/p>\n\n\n\n<p>Esurance emphasized a fast, photo\u2011enabled claims process in its app, and those core features remain for legacy customers. New capabilities and servicing are centered on the Allstate Mobile app; many claims can start with photos and, when eligible, receive expedited digital payments (<a href=\"https:\/\/www.allstate.com\/mobile-app\">Allstate Mobile<\/a>; <a href=\"https:\/\/cccis.com\/crash-course\/\">CCC Crash Course 2024<\/a>).&nbsp;<\/p>\n\n\n\n<p>Currently Esurance is not rated in J.D. Power\u2019s latest U.S. Auto Insurance Study. For complaint data, see the NAIC\u2019s Consumer Information Source for the most recent Private Passenger Auto Complaint Index for Esurance; 1.0 equals the industry average (<a href=\"https:\/\/eapps.naic.org\">NAIC CIS<\/a>; <a href=\"https:\/\/www.jdpower.com\/business\/press-releases\/2024-us-auto-insurance-study\">J.D. Power<\/a>; <a href=\"https:\/\/oci.wi.gov\">methodology<\/a>).&nbsp;<\/p>\n\n\n\n<p><strong>Strengths<\/strong>: Backed and serviced by Allstate, one of the largest U.S. auto insurers, with robust digital self\u2011service. You can handle most policy tasks on mobile, including filing a claim and paying your bill; ongoing feature development is focused on Allstate Mobile.&nbsp;<\/p>\n\n\n\n<p><strong>Restrictions<\/strong>: Esurance no longer sells new auto insurance in any state; new policies are written under the Allstate brand (direct and agent channels).&nbsp;<\/p>\n\n\n\n<p><strong>Discounts<\/strong>: Former Esurance customers now align to Allstate\u2019s programs\u2014multi\u2011policy bundling (e.g., auto + home, advertised as \u201csave up to 25%,\u201d varies by state), Drivewise telematics for safe\u2011driving rewards, and where available, Milewise pay\u2011per\u2011mile for low\u2011mileage drivers (<a href=\"https:\/\/www.allstate.com\">Allstate discounts<\/a>; <a href=\"https:\/\/www.allstate.com\/drivewise\">Drivewise<\/a>; <a href=\"https:\/\/www.allstate.com\/auto-insurance\/milewise\">Milewise<\/a>).&nbsp;<\/p>\n\n\n            <span class=\"b-toc-anchor\" id=\"home\" title=\"Esurance Home Insurance\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\">Esurance Home Insurance<\/h2>\n\n\n\n<p>Esurance homeowners policies are no longer sold to new customers; Allstate provides the replacement offering. Typical coverages include dwelling, other structures, personal property and liability, with optional higher limits for valuables (availability varies by state and policy form). Existing Esurance customers are serviced by Allstate.<\/p>\n\n\n\n<p>Legacy Esurance policyholders can still use the mobile app to manage policies and start claims with photos, while new feature development and digital tools are delivered via the Allstate Mobile app (<a href=\"https:\/\/play.google.com\">Esurance Mobile (Android)<\/a>; <a href=\"https:\/\/www.allstate.com\/mobile-app\">Allstate Mobile<\/a>).&nbsp;<\/p>\n\n\n\n<p>While there are no J.D. Power customer satisfaction ratings published for Esurance home insurance in the latest study, complaint activity can be reviewed via the NAIC Consumer Information Source; consult the most recent Homeowners Complaint Index and closed-complaint counts for context (<a href=\"https:\/\/eapps.naic.org\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener nofollow\" class=\"achor-toggles\">latest NAIC Complaint Index (homeowners)<\/a>).&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>Strengths<\/strong>: Backed by Allstate\u2019s scale and support, with digital self\u2011service for routine tasks and access to customer service agents when needed.&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>Restrictions<\/strong>: Esurance no longer sells new homeowners policies; check Allstate for availability and specific coverages in your state.&nbsp;<\/p>\n\n\n\n<p><strong>Discounts<\/strong>: Home and auto bundling discounts are available under Allstate\u2019s programs (Allstate advertises up to 25% savings for qualifying auto + home bundles; actual savings vary by state and risk).&nbsp;<\/p>\n\n\n            <span class=\"b-toc-anchor\" id=\"life\" title=\"Esurance Life Insurance\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\">Esurance Life Insurance<\/h2>\n\n\n\n<p>Esurance does not offer life insurance. Allstate no longer underwrites new life policies; instead, it distributes term, whole and universal life through partner insurers via its agents and website. For details, see <a href=\"https:\/\/www.allstate.com\/life-insurance\">Allstate\u2019s life insurance page<\/a> and background on Allstate\u2019s sale of its life subsidiaries (<a href=\"https:\/\/www.reuters.com\/world\/us\/allstate-sell-life-insurance-unit-blackstone-28-bln-2021-01-26\/\">transaction coverage<\/a>; <a href=\"https:\/\/www.everlakelife.com\/about-us\">Everlake background<\/a>). For consumer satisfaction benchmarks by issuing carriers, refer to <a href=\"https:\/\/www.jdpower.com\/business\/press-releases\/2024-us-individual-life-insurance-study\">J.D. Power\u2019s latest U.S. Individual Life Insurance Study<\/a>.&nbsp;<\/p>\n\n\n            <span class=\"b-toc-anchor\" id=\"faqs\" title=\"Frequently Asked Questions\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n<div id=\"block_6181aa3876d80\" class=\"block b-accordion\" data-js=\"b-accordion\">\n    <div class=\"b-accordion__container\">\n        <div class=\"b-accordion__header\">\n            <a href=\"#\" class=\"b-accordion__title\" data-tag='cta' data-tag-element-type='LINK' data-tag-location='ACCORDION' data-tag-outcome='INTERNALLINK' ><h3 class=\"b-accordion__title--h3\">What home insurance discounts does Esurance offer?<\/h3><\/a>\n            <span class=\"b-accordion__toggle chevron-arrow-down\"><\/span>\n        <\/div>\n        <div class=\"b-accordion__content\" style=\"display: none;\">\n            <p>Esurance insurance offers a bundling discount if you purchase both a homeowners and auto policy through the carrier.<\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_6181aa6376d81\" class=\"block b-accordion\" data-js=\"b-accordion\">\n    <div class=\"b-accordion__container\">\n        <div class=\"b-accordion__header\">\n            <a href=\"#\" class=\"b-accordion__title\" data-tag='cta' data-tag-element-type='LINK' data-tag-location='ACCORDION' data-tag-outcome='INTERNALLINK' ><h3 class=\"b-accordion__title--h3\">Does Esurance have a mobile app?<\/h3><\/a>\n            <span class=\"b-accordion__toggle chevron-arrow-down\"><\/span>\n        <\/div>\n        <div class=\"b-accordion__content\" style=\"display: none;\">\n            <p>Esurance has a highly-rated mobile app for auto, renters, and homeowners insurance policyholders. The app allows you to store digital ID cards, make premium payments, file and follow an insurance claim.<\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_6181aa7c76d82\" class=\"block b-accordion\" data-js=\"b-accordion\">\n    <div class=\"b-accordion__container\">\n        <div class=\"b-accordion__header\">\n            <a href=\"#\" class=\"b-accordion__title\" data-tag='cta' data-tag-element-type='LINK' data-tag-location='ACCORDION' data-tag-outcome='INTERNALLINK' ><h3 class=\"b-accordion__title--h3\">What coverage is included in an Esurance auto policy?<\/h3><\/a>\n            <span class=\"b-accordion__toggle chevron-arrow-down\"><\/span>\n        <\/div>\n        <div class=\"b-accordion__content\" style=\"display: none;\">\n            <p>An Esurance auto policy will include liability coverage, plus any other state mandated insurance requirements. In addition to legally required coverages, Esurance offers comprehensive and collision coverage, along with optional add-ons for roadside assistance, gap insurance, and rental car reimbursement.<\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Reviews Report Esurance became part of Allstate and was later folded into the Allstate brand under the Transformative Growth plan announced in 2019 and implemented in 2020\u20132021. Today, Esurance no longer sells new policies; shoppers get quotes and buy coverage through Allstate, and existing Esurance customers manage their policies and claims with Allstate (Allstate Transformative [&hellip;]<\/p>\n","protected":false},"author":345,"featured_media":363392,"parent":364150,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-refresh-spr.php","meta":[],"categories":[28608],"tags":[],"post_author":[26296],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Esurance Insurance Review 2025 - Reviews.com<\/title>\n<meta name=\"description\" content=\"Esurance insurance is one of the newer carriers on the block. 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