{"id":358183,"date":"2025-11-07T18:47:44","date_gmt":"2025-11-07T23:47:44","guid":{"rendered":"https:\/\/www.reviews.com\/?page_id=358183"},"modified":"2025-11-12T14:14:14","modified_gmt":"2025-11-12T19:14:14","slug":"homesite-review","status":"publish","type":"page","link":"https:\/\/www.reviews.com\/insurance\/homeowners\/homesite-review\/","title":{"rendered":"Homesite Insurance Review 2025"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Reviews Report<\/h3>\n\n\n\n<ul class=\"is-style-blog-list\">\n<li>Quote and bind insurance policies 100% online via <a href=\"https:\/\/www.homesite.com\/\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener nofollow\" class=\"achor-toggles\">Homesite.com<\/a>; customers can manage billing and policy documents through the web portal (paperless\/e\u2011signature and online payments vary by state).<\/li>\n\n\n\n<li>No mobile app offered; as of November 2025 there is no official Homesite app in the Apple App Store or Google Play. See store searches: <a href=\"https:\/\/apps.apple.com\/us\/search?term=Homesite%20Insurance\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener nofollow\" class=\"achor-toggles\">Apple App Store<\/a> and <a href=\"https:\/\/play.google.com\/store\/search?q=Homesite%20Insurance&amp;c=apps\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener nofollow\" class=\"achor-toggles\">Google Play<\/a>.<\/li>\n\n\n\n<li>Homeowners\/condo insurance not available in Alaska, Florida, or Louisiana (available in 47 states and Washington, D.C.), per recent independent reviews: <a href=\"https:\/\/www.policygenius.com\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener nofollow\" class=\"achor-toggles\">Policygenius<\/a> and <a href=\"https:\/\/www.bankrate.com\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener nofollow\" class=\"achor-toggles\">Bankrate<\/a>.<\/li>\n\n\n\n<li>The National Association of Insurance Commissioners (NAIC) reports complaint indices by legal entity and line. For Homeowners Multiple Peril in 2024 (market average = 1.00), NAIC\u2019s Consumer Information Source shows: Homesite Insurance Company \u2014 2.58; Homesite Insurance Company of the Midwest \u2014 1.72; Homesite Indemnity Company \u2014 3.47. Values above 1.00 indicate more complaints than expected for the company\u2019s size. Source: <a href=\"https:\/\/eapps.naic.org\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener nofollow\" class=\"achor-toggles\">NAIC Consumer Information Source<\/a> and the Texas Department of Insurance\u2019s explanation of complaint indices (<a href=\"https:\/\/www.tdi.texas.gov\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener nofollow\" class=\"achor-toggles\">how to read the ratio<\/a>).<\/li>\n\n\n\n<li>Homesite offers life insurance options through American Family Life Insurance Company (term and whole life for children\/seniors) that can be quoted and purchased online; availability and limits vary by state.<\/li>\n<\/ul>\n\n\n\n<p>Founded in 1997 and headquartered in Boston, Massachusetts, Homesite is a digital-first insurer within American Family Insurance Group that sells primarily through direct-to-consumer and partner\/affinity channels. In addition to quoting and buying online, customers can service policies via Homesite\u2019s web portal; there is no Homesite-branded mobile app as of late 2025 (<a href=\"https:\/\/www.homesite.com\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Homesite<\/a>; app store searches linked above). Homesite distributes homeowners, condo, renters and landlord policies in most states, with homeowners\/condo not offered in Alaska, Florida, or Louisiana (<a href=\"https:\/\/www.policygenius.com\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Policygenius<\/a>; <a href=\"https:\/\/www.bankrate.com\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Bankrate<\/a>). Homesite\u2019s embedded\/affinity presence includes partner placements through national brands like <a href=\"https:\/\/www.progressive.com\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Progressive<\/a> and <a href=\"https:\/\/www.geico.com\/homeowners-insurance\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">GEICO<\/a>; many such partner home policies are underwritten by Homesite in multiple states. See <a href=\"https:\/\/homesite.com\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Homesite\u2019s About page<\/a> for corporate context.<\/p>\n\n\n            <span class=\"b-toc-anchor\" id=\"overview\" title=\"Homesite Insurance Overview\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\">Homesite Insurance Overview<\/h2>\n\n\n\n<figure class=\"wp-block-table table table-striped table-bordered table--bordered-top\"><table><tbody><tr><td><br><\/td><td><strong>Auto insurance<\/strong><\/td><td><strong>Home insurance<\/strong><\/td><td><strong>Life insurance<\/strong><\/td><\/tr><tr><td>J.D. Power Customer Satisfaction Score<\/td><td>N\/A<\/td><td><a href=\"https:\/\/www.jdpower.com\/business\/press-releases\/2024-us-home-insurance-study\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener nofollow\" class=\"achor-toggles\">Not ranked in latest study<\/a><\/td><td>N\/A<\/td><\/tr><tr><td>AM Best Financial Strength<\/td><td>A (Excellent), Stable Outlook \u2014 affirmed 2024 for American Family Insurance Group (includes Homesite companies). See <a href=\"https:\/\/news.ambest.com\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">AM Best press room<\/a> and <a href=\"https:\/\/ratings.ambest.com\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Ratings Center<\/a>.<\/td><td>A (Excellent), Stable Outlook \u2014 affirmed 2024 for American Family Insurance Group (includes Homesite companies). See <a href=\"https:\/\/news.ambest.com\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">AM Best press room<\/a> and <a href=\"https:\/\/ratings.ambest.com\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Ratings Center<\/a>.<\/td><td>A (Excellent), Stable Outlook \u2014 ratings maintained for group affiliates; verify latest effective date with <a href=\"https:\/\/ratings.ambest.com\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">AM Best Ratings Center<\/a>.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n            <span class=\"b-toc-anchor\" id=\"auto\" title=\"Homesite Auto Insurance\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\">Homesite Auto Insurance<\/h2>\n\n\n\n<p>Homesite provides online auto insurance quoting and purchase through its website and partner programs; availability varies by state and program. Start a quote and customize limits\/deductibles online at <a class=\"achor-toggles\" href=\"https:\/\/www.reviews.com\/insurance\/car\/best\/\">auto insurance<\/a> and the Homesite auto portal (<a aria-label=\" (opens in a new tab)\" href=\"https:\/\/go.homesite.com\/auto\" target=\"_blank\" rel=\"noreferrer noopener nofollow\" class=\"achor-toggles\">Homesite<\/a>). Standard coverages commonly include liability, comprehensive, collision, uninsured\/underinsured motorist, medical payments, and personal injury protection, subject to state requirements.<\/p>\n\n\n\n<p>Optional add-ons may include gap insurance, roadside assistance, and rental reimbursement (availability by state\/program). Homesite does not advertise specialty coverage for classic\/antique vehicles. For nonstandard risks, Homesite Underwriting Managers LLC (HUM) offers program solutions in select markets. Claims support is available 24\/7 via the online portal and by phone; policyholders can initiate claims and access resources through <a href=\"https:\/\/www.homesite.com\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Homesite.com<\/a>. Partner ecosystems like <a href=\"https:\/\/www.progressive.com\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Progressive<\/a> and <a href=\"https:\/\/www.geico.com\/homeowners-insurance\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">GEICO<\/a> illustrate Homesite\u2019s broader affinity distribution strategy for property lines.<\/p>\n\n\n\n<p><strong>Strengths: <\/strong>Digital-first experience with end\u2011to\u2011end online quoting\/binding and 24\/7 claims access; ability to tailor coverages and leverage partner channels to compare options.<\/p>\n\n\n\n<p><strong>Restrictions: <\/strong>Auto program availability differs by state and partner; Homesite does not publish a state-by-state auto map. Customers should verify eligibility during the quote flow. High\u2011risk drivers may be better served through HUM or other nonstandard programs.<\/p>\n\n\n\n<p><strong>Discounts: <\/strong><a aria-label=\" (opens in a new tab)\" href=\"https:\/\/go.homesite.com\/auto\" target=\"_blank\" rel=\"noreferrer noopener nofollow\" class=\"achor-toggles\">Homesite<\/a> lists savings that vary by state\/program (e.g., multi\u2011policy, claims\u2011free, digital enrollment). Additional bundling opportunities may be available through partner ecosystems where applicable.<\/p>\n\n\n            <span class=\"b-toc-anchor\" id=\"home\" title=\"Homesite Home Insurance\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\">Homesite Home Insurance<\/h2>\n\n\n\n<p>Homesite offers homeowners, renters, and condo unit owners coverage across most of the U.S. Homeowners\/condo policies are not available in Alaska, Florida, or Louisiana; availability for renters and landlord policies varies by state (<a href=\"https:\/\/www.policygenius.com\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Policygenius<\/a>; <a href=\"https:\/\/www.bankrate.com\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Bankrate<\/a>). Homesite cautions that products and discounts are not available in all states (<a href=\"https:\/\/www.homesite.com\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Homesite Homeowners<\/a>).<\/p>\n\n\n\n<p>Common optional endorsements highlighted by Homesite and independent reviews include water\/sewer backup, scheduled personal property\/valuable items, identity theft recovery, personal injury (libel\/slander), service line coverage (underground utility lines), equipment breakdown\/home systems protection, and extended dwelling coverage\/replacement cost enhancements; availability and limits vary by state and program (<a href=\"https:\/\/www.homesite.com\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Homesite<\/a>; <a href=\"https:\/\/www.forbes.com\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Forbes Advisor<\/a>; <a href=\"https:\/\/www.nerdwallet.com\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">NerdWallet<\/a>).<\/p>\n\n\n\n<p>Marketwide policy trends since 2022\u2014such as separate wind\/hail or hurricane deductibles, roof surface valuation limits on older roofs, and tighter water\u2011damage terms\u2014may apply depending on state filings. Review your quote\u2019s endorsements and declarations for specific terms; optional endorsements can help restore or expand protection where offered (<a href=\"https:\/\/www.iii.org\/article\/homeowners-insurance-and-rising-costs\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Insurance Information Institute<\/a>; <a href=\"https:\/\/www.jdpower.com\/business\/press-releases\/2024-us-home-insurance-study\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">J.D. Power 2024 Home Study<\/a>).<\/p>\n\n\n\n<p>Complaint experience: NAIC\u2019s 2024 Company Complaint Index for the Homeowners Multiple Peril line shows indices above the 1.00 market average for several Homesite entities (e.g., Homesite Insurance Company \u2014 2.58; Homesite Insurance Company of the Midwest \u2014 1.72; Homesite Indemnity Company \u2014 3.47), indicating more complaints than expected relative to market share. Indices vary by entity and can change year to year. Source: <a href=\"https:\/\/eapps.naic.org\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener nofollow\">NAIC Consumer Information Source<\/a> with ratio interpretation explained by the <a href=\"https:\/\/www.tdi.texas.gov\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Texas Department of Insurance<\/a>. Independent reviewers similarly note above\u2011average complaint levels based on NAIC data (<a href=\"https:\/\/www.nerdwallet.com\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">NerdWallet<\/a>; <a href=\"https:\/\/www.forbes.com\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Forbes Advisor<\/a>).<\/p>\n\n\n\n<p><strong>Strengths: <\/strong>Broad online availability and partner distribution; robust menu of optional endorsements (e.g., water backup, service line, equipment breakdown, personal injury, scheduled items, and extended dwelling); paperless\/e\u2011signature and online payments support a fully digital experience (<a href=\"https:\/\/www.homesite.com\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Homesite<\/a>).<\/p>\n\n\n\n<p><strong>Restrictions: <\/strong>Not offered for homeowners\/condo in AK, FL, or LA; coverage features and deductibles vary by state (wind\/hail or hurricane deductibles may apply). Some endorsements are not available in all states or programs (<a href=\"https:\/\/www.homesite.com\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Homesite<\/a>; <a href=\"https:\/\/www.policygenius.com\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Policygenius<\/a>).<\/p>\n\n\n\n<p><strong>Discounts: <\/strong>Homesite offers <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/go.homesite.com\/blog\/discounts\" target=\"_blank\" rel=\"noreferrer noopener nofollow\" class=\"achor-toggles\">discounts<\/a> that can include multi\u2011policy\/bundling, claims\u2011free, protective device, early quote, pay\u2011in\u2011full\/EFT, paperless\/e\u2011signature, and new\/renovated home or roof\u2014availability and amounts vary by state and program (<a href=\"https:\/\/www.forbes.com\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Forbes Advisor<\/a>; <a href=\"https:\/\/www.nerdwallet.com\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">NerdWallet<\/a>). Customers purchasing via partner ecosystems (e.g., <a href=\"https:\/\/www.progressive.com\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Progressive<\/a>, <a href=\"https:\/\/www.geico.com\/homeowners-insurance\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">GEICO<\/a>) may access additional bundling benefits through those channels.<\/p>\n\n\n            <span class=\"b-toc-anchor\" id=\"life\" title=\"Homesite Life Insurance\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\">Homesite Life Insurance<\/h2>\n\n\n\n<p>Homesite offers two life insurance types through American Family Life Insurance Company: term life and whole life (for children and seniors). Term policies are available with level terms commonly ranging from 10 to 30 years, with age and coverage limits subject to state\/program rules. Quotes and applications are completed online with e\u2011sign; applicants typically apply for their own coverage only.<\/p>\n\n\n\n<p>Children\u2019s and seniors\u2019 whole life policies build cash value and feature level premiums, with the children\u2019s policy often including a guaranteed purchase option that permits buying additional coverage at specified dates\/events without new medical qualification (terms vary by policy form and state). As with all life insurance, coverage is subject to underwriting and policy terms\/conditions.<\/p>\n\n\n\n<p><strong>Strengths: <\/strong>Streamlined online quoting and purchase; straightforward term options; guaranteed purchase option on children\u2019s whole life; and digital document delivery.<\/p>\n\n\n\n<p><strong>Restrictions: <\/strong>Eligibility and maximum face amounts vary by state and program; term life cannot be used to replace an existing policy within certain platforms; whole life through Homesite is limited to children and seniors (no universal life or variable life options).<\/p>\n\n\n            <span class=\"b-toc-anchor\" id=\"faqs\" title=\"Frequently Asked Questions\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n<div id=\"block_61d33837e5677\" class=\"block b-accordion\" data-js=\"b-accordion\">\n    <div class=\"b-accordion__container\">\n        <div class=\"b-accordion__header\">\n            <a href=\"#\" class=\"b-accordion__title\" data-tag='cta' data-tag-element-type='LINK' data-tag-location='ACCORDION' data-tag-outcome='INTERNALLINK' ><h3 class=\"b-accordion__title--h3\">Is Homesite part of Progressive?<\/h3><\/a>\n            <span class=\"b-accordion__toggle chevron-arrow-down\"><\/span>\n        <\/div>\n        <div class=\"b-accordion__content\" style=\"display: none;\">\n            <p><span style=\"font-weight: 400;\">No. Homesite is part of American Family Insurance Group (see <\/span><a href=\"https:\/\/homesite.com\/about\"><span style=\"font-weight: 400;\">Homesite About<\/span><\/a><span style=\"font-weight: 400;\">). However, Progressive and GEICO place many home policies with partner insurers, and Homesite underwrites partner-distributed home policies in many states. For context, see <\/span><a href=\"https:\/\/www.progressive.com\"><span style=\"font-weight: 400;\">Progressive homeowners<\/span><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/www.geico.com\/homeowners-insurance\/\"><span style=\"font-weight: 400;\">GEICO homeowners<\/span><\/a><span style=\"font-weight: 400;\"> pages, which reference partner-carrier underwriting (varies by state).<\/span><\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_61d338abe5678\" class=\"block b-accordion\" data-js=\"b-accordion\">\n    <div class=\"b-accordion__container\">\n        <div class=\"b-accordion__header\">\n            <a href=\"#\" class=\"b-accordion__title\" data-tag='cta' data-tag-element-type='LINK' data-tag-location='ACCORDION' data-tag-outcome='INTERNALLINK' ><h3 class=\"b-accordion__title--h3\">Who is Homesite owned by?<\/h3><\/a>\n            <span class=\"b-accordion__toggle chevron-arrow-down\"><\/span>\n        <\/div>\n        <div class=\"b-accordion__content\" style=\"display: none;\">\n            <p><span style=\"font-weight: 400;\">In 2013, Homesite Group, Inc. was acquired by <\/span><a href=\"https:\/\/www.reviews.com\/insurance\/car\/american-family-review\/\"><span style=\"font-weight: 400;\">American Family Insurance<\/span><\/a><span style=\"font-weight: 400;\">, which is based in Madison, Wisconsin. With this acquisition, American Family can offer direct-to-consumer products through Homesite for customers who prefer a fully digital experience. Learn more on <\/span><a href=\"https:\/\/homesite.com\"><span style=\"font-weight: 400;\">Homesite\u2019s About page<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Reviews Report Founded in 1997 and headquartered in Boston, Massachusetts, Homesite is a digital-first insurer within American Family Insurance Group that sells primarily through direct-to-consumer and partner\/affinity channels. In addition to quoting and buying online, customers can service policies via Homesite\u2019s web portal; there is no Homesite-branded mobile app as of late 2025 (Homesite; app [&hellip;]<\/p>\n","protected":false},"author":345,"featured_media":358184,"parent":1691,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-refresh-spr.php","meta":[],"categories":[1268],"tags":[],"post_author":[23742],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Homesite Insurance Review 2025 - Reviews.com<\/title>\n<meta name=\"description\" content=\"We have evaluated multiple home insurance companies. 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