{"id":355754,"date":"2025-11-11T14:08:53","date_gmt":"2025-11-11T19:08:53","guid":{"rendered":"https:\/\/www.reviews.com\/?page_id=355754"},"modified":"2025-11-11T14:08:54","modified_gmt":"2025-11-11T19:08:54","slug":"earthlink-review","status":"publish","type":"page","link":"https:\/\/www.reviews.com\/utilities\/internet\/earthlink-review\/","title":{"rendered":"EarthLink Internet Review"},"content":{"rendered":" <\/span>\n \n\n\n

With more and more of the world moving online, many people are looking to make sure they’ve got the right internet service provider (ISP)<\/a> to meet their needs. In 2025, providers publish standardized Broadband Facts labels<\/a> that disclose typical speeds, fees, and contract terms, making it easier to compare plans for Zoom calls, streaming, gaming, smart-home devices, and more.<\/p>\n\n\n\n

Some of the major positives uncovered during the Earthlink internet review were no data caps on fiber, multi-gig speeds, and several different plans to choose from. In many markets, higher-speed fiber pricing is competitive or even notably cheaper<\/a> than comparable tiers from other major providers. EarthLink now focuses on Fiber Internet<\/a> (symmetrical tiers from 100 Mbps up to 5 Gbps) and Wireless Home Internet<\/a> (fixed wireless\/5G). Typical 2025 pricing: fiber roughly $55\u2013$190 per month depending on speed, and wireless home internet about $65\u2013$90 per month. Common add-ons include a ~$14.95\/mo equipment lease, up to ~$79.95 one-time activation\/installation, and a 12-month agreement with an ETF up to around $200\u2014verify your exact terms on EarthLink\u2019s legal pages<\/a> and Broadband Facts label, and see third-party overviews from CNET<\/a> and HighSpeedInternet.com<\/a>.<\/p>\n\n\n\n

Like most providers, though, the company doesn’t offer service in all areas of the country. Availability is address-specific and changes as networks expand. For the most current status at your home, use EarthLink\u2019s availability checker<\/a> and the FCC National Broadband Map<\/a> to confirm whether fiber or fixed wireless is offered at your location.<\/p>\n\n\n\n

Overall, EarthLink looks to be a decent ISP option, depending on where you live and what types of speed you’re looking for. Its fiber service is strongest where available (including symmetrical multi-gig tiers), while fixed wireless can be a solid alternative in locations without wired builds. Always review the plan\u2019s Broadband Facts label for price, fees, data policy, and contract details before you decide.<\/p>\n\n\n <\/span>\n \n\n\n

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EarthLink Internet Overview<\/h2>\n
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\n In business since:\n <\/div>\n\n 1994<\/span>\n <\/div>\n
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\n JD Power Score:\n J.D. Power scores are based on surveys for customer satisfaction and product quality.<\/span>\n <\/div>\n\n NA<\/span>\n <\/div>\n
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\n BBB Rating:\n The BBB rates companies based on trustworthiness and performance. The company uses a variety of factors, including how the company handles customer complaints.<\/span>\n <\/div>\n\n B<\/span>\n <\/div>\n
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\n States served: \n <\/div>\n\n 47<\/span>\n <\/div>\n <\/div>\n<\/section>\n\n\n\n

In general, reviews of EarthLink internet remain mixed across platforms. BBB letter grades are not consumer star ratings and can change over time based on complaint history and responsiveness; check the company\u2019s current profile and consider multiple sources for a balanced view. In the bigger picture, U.S. customer satisfaction has improved since pandemic-era lows, and consumers increasingly value recent reviews and company responses\u2014especially as regulators and platforms intensify enforcement against deceptive reviews. See current guidance from the ACSI<\/a>, BBB<\/a>, BrightLocal<\/a>, the FTC<\/a>, and Trustpilot<\/a>.<\/p>\n\n\n\n

Additionally, relying on a fixed state count can be misleading. EarthLink aggregates multiple network partners, and availability varies by address. Use EarthLink\u2019s availability tool<\/a> and the FCC National Broadband Map<\/a> to verify what\u2019s at your exact location before choosing a plan.<\/p>\n\n\n <\/span>\n \n\n\n

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PROS<\/h4>\n