{"id":352955,"date":"2025-11-07T19:32:50","date_gmt":"2025-11-08T00:32:50","guid":{"rendered":"https:\/\/www.reviews.com\/?page_id=352955"},"modified":"2025-11-07T19:32:50","modified_gmt":"2025-11-08T00:32:50","slug":"complete-protection-review","status":"publish","type":"page","link":"https:\/\/www.reviews.com\/insurance\/home-warranty\/complete-protection-review\/","title":{"rendered":"Complete Protection Home Warranty Review"},"content":{"rendered":"\n<p>The Complete Protection Home Warranty review now focuses on the specific differentiators Complete Appliance Protection, Inc. (dba Complete Protection) promotes: a $0 service-call fee\/deductible and the ability to choose your own licensed technician with prior authorization, alongside concise plan language on the company\u2019s sites <a href=\"https:\/\/www.completehomewarranty.com\">(Complete Protection)<\/a> and <a href=\"https:\/\/www.completehomewarranty.com\/\">(Complete Home Warranty)<\/a>. Final coverage, limits, and approvals are defined by the state-specific contract presented at checkout; always review that document before purchasing.<\/p>\n\n\n\n<p>Instead of lengthy legalese, Complete Protection emphasizes plain-language terms and state addenda you can review online before enrollment. Because home warranties are regulated at the state level, verify any state-specific conditions in the contract and (where applicable) corroborate availability\/licensing using regulator resources such as the California Department of Insurance\u2019s roster of licensed Home Protection Companies and Washington State\u2019s service contract provider list <a href=\"https:\/\/www.insurance.ca.gov\/01-consumers\/105-type\/95-guides\/03-res\/01-Home-Protect\/list-of-home-protection-companies.cfm\">(CA DOI list)<\/a> and <a href=\"https:\/\/www.insurance.wa.gov\">(WA OIC list)<\/a>.<\/p>\n\n\n\n<p>Customization generally comes from selecting a plan tier and adding optional items; the $0 service-call fee model is intended to keep repair-time costs predictable. For HVAC claims specifically, be aware that 2025 federal refrigerant transitions may influence parts availability, technician readiness, and cycle times\u2014an industry-wide factor to consider when comparing contracts and refrigerant allowances <a href=\"https:\/\/www.epa.gov\/climate-hfcs-reduction\/technology-transitions\">(EPA AIM Act technology transitions)<\/a>.<\/p>\n\n\n            <span class=\"b-toc-anchor\" id=\"overview\" title=\"Overview\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\"><strong>Complete Protection Home Warranty Overview<\/strong><\/h2>\n\n\n\n<ul><li>Plan types: 4 tiers are marketed (names shown below); availability and inclusions can vary by state contract<\/li><li>Pricing: Quote-based; varies by location, home profile, and selected plan\/options<\/li><li>Service fees: $0 service-call fee\/deductible advertised <a href=\"https:\/\/www.completehomewarranty.com\">(official site)<\/a><\/li><li>Workmanship guarantee: Not published by Complete Protection; when you choose your own licensed technician, workmanship\/labor coverage typically comes from that contractor\u2019s guarantee and may differ by trade. For context, some installation-intensive sectors publish explicit workmanship\/labor coverage (e.g., roofing programs with up to 30 years via manufacturer-backed guarantees and solar systems with comprehensive labor coverage) <a href=\"https:\/\/www.gaf.com\/en-us\/for-homeowners\/warranties\/golden-pledge-limited-warranty\">(GAF Golden Pledge)<\/a> <a href=\"https:\/\/us.sunpower.com\">(SunPower)<\/a> <a href=\"https:\/\/www.tesla.com\/support\/energy\/solar-panels\/warranty\">(Tesla Energy)<\/a>. Separate from voluntary guarantees, state limitation\/repose periods govern defect-claim windows (e.g., Texas and Florida) <a href=\"https:\/\/statutes.capitol.texas.gov\/Docs\/CP\/htm\/CP.16.htm#16.009\">(Texas statute of repose)<\/a> <a href=\"https:\/\/www.leg.state.fl.us\/statutes\/index.cfm?App_mode=Display_Statute&#038;URL=0000-0099\/0095\/Sections\/0095.11.html\">(Florida statute of repose)<\/a>.<\/li><li>Contract length: Month-to-month billing options may be available; confirm terms in your state-specific contract<\/li><li>BBB rating: Use the current BBB Business Profile to verify letter grade, accreditation, customer review score, and complaint counts; search by legal name \u201cComplete Appliance Protection, Inc.\u201d <a href=\"https:\/\/www.bbb.org\/search\">(BBB search)<\/a><\/li><li>Home inspection required? Reserves the right to request a copy of your home inspection<\/li><li>States served: Availability varies by state; verify on the company sites <a href=\"https:\/\/www.completehomewarranty.com\/\">(company homepage)<\/a> and cross-check regulators where relevant <a href=\"https:\/\/www.insurance.ca.gov\/01-consumers\/105-type\/95-guides\/03-res\/01-Home-Protect\/list-of-home-protection-companies.cfm\">(CA DOI)<\/a> <a href=\"https:\/\/www.insurance.wa.gov\">(WA OIC)<\/a><\/li><li>Available appliance and system coverage: By plan and optional items; exact inclusions, caps, and exclusions are defined in the state contract<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-table table table-striped table-bordered table--bordered-top\"><table class=\"\"><tbody>\n<tr><td><strong>Plan Type<\/strong><\/td>\n<td><strong>Essential<\/strong><\/td><td>\n<strong>Advanced<\/strong><\/td>\n<td><strong>Comprehensive<\/strong><\/td>\n<td><strong>Ultimate<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Monthly Price<\/strong><\/td>\n<td>Quote-based (varies by state and home details)<\/td>\n<td>Quote-based (varies by state and home details)<\/td>\n<td>Quote-based (varies by state and home details)<\/td>\n<td>Quote-based (varies by state and home details)<\/td>\n<\/tr>\n<tr>\n<td><strong>What&#8217;s included<\/strong><\/td>\n<td>Entry-tier protection for select appliances\/systems as defined in your state contract; $0 service-call fee advertised; customer-choice contractor with prior authorization <a href=\"https:\/\/www.completehomewarranty.com\">(source)<\/a><\/td>\n<td>Expanded item list vs. Essential (state form dependent); $0 service-call fee advertised; choose your own licensed technician with approval<\/td>\n<td>Broader mix of appliances and systems (HVAC\/plumbing\/electrical as specified in contract); $0 service-call fee; authorization required before work<\/td>\n<td>Highest tier with the widest item mix; $0 service-call fee; see state contract for per-item\/aggregate caps, exclusions, and any refrigerant\/codes language<\/td>\n<\/tr>\n<tr>\n<td><strong>Appliances Covered<\/strong><\/td>\n<td style=\"text-align:left; vertical-align:text-top;\">Examples (see your state contract for specifics):<ul><li>Dishwasher<\/li><li>Microwave<\/li><li>Range<\/li><\/ul><\/td>\n<td style=\"text-align:left; vertical-align:text-top;\">Examples (see your state contract for specifics):<ul><li>Dishwasher<\/li><li>Microwave<\/li><li>Range<\/li><li>Washer<\/li><li>Dryer<\/li><li>Refrigerator<\/li><\/ul><\/td>\n<td style=\"text-align:left; vertical-align:text-top;\">Examples (see your state contract for specifics):<ul><li>Dishwasher<\/li><li>Microwave<\/li><li>Range<\/li><li>Washer<\/li><li>Dryer<\/li><li>Refrigerator<\/li><\/ul><\/td>\n<td style=\"text-align:left; vertical-align:text-top;\">Examples (see your state contract for specifics):<ul><li>Dishwasher<\/li><li>Microwave<\/li><li>Range<\/li><li>Washer<\/li><li>Dryer<\/li><li>Refrigerator<\/li><li>Garbage disposal<\/li><li>Garage door opener<\/li><\/ul><\/td>\n<\/tr>\n<tr>\n<td><strong>Systems Covered<\/strong><\/td>\n<td style=\"text-align:left; vertical-align:text-top;\"><strong>HVAC<\/strong> (state-specific components; note 2025 refrigerant transitions may affect parts\/training) <a href=\"https:\/\/www.epa.gov\/climate-hfcs-reduction\/technology-transitions\">(EPA)<\/a><ul><li>Air Handler\/Furnace<\/li><li>Condensing unit<\/li><li>Evaporator coil<\/li><li>Thermostat<\/li><\/ul><br><strong>Plumbing<\/strong><ul><li>Water heater<\/li><\/ul><\/td>\n<td style=\"text-align:left; vertical-align:text-top;\"><strong>HVAC<\/strong> (as defined in your contract)<ul><li>Air Handler\/Furnace<\/li><li>Condensing unit<\/li><li>Evaporator coil<\/li><li>Thermostat<\/li><\/ul><br><strong>Plumbing<\/strong><\/ul><li>Water heater<\/li><\/ul><\/td>\n<td style=\"text-align:left; vertical-align:text-top;\"><strong>HVAC<\/strong><ul><li>Air Handler\/Furnace<\/li><li>Condensing unit<\/li><li>Evaporator coil<\/li><li>Thermostat<\/li><\/ul><br><strong>Plumbing<\/strong><ul><li>Water heater<\/li><li>Pipe leaks (as defined)<\/li><\/ul><br><strong>Electrical<\/strong><ul><li>Wiring<\/li><li>Main panel<\/li><li>Outlets and switches<\/li><\/ul><\/td>\n<td style=\"text-align:left; vertical-align:text-top;\"><strong>HVAC<\/strong><ul><li>Air Handler\/Furnace<\/li><li>Condensing unit<\/li><li>Evaporator coil<\/li><li>Thermostat<\/li><\/ul><br><strong>Plumbing<\/strong><ul><li>Water heater<\/li><li>Pipe leaks<\/li><li>Drain line stoppages (if listed)<\/li><li>Faucets and showerheads<\/li><li>Toilets<\/li><\/ul><br><strong>Electrical<\/strong><ul><li>Wiring<\/li><li>Main panel<\/li><li>Outlets and switches<\/li><li>Light fixtures<\/li><li>Ceiling and exhaust fans<\/li><\/ul><\/td>\n<\/tr>\n<\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Who is this best for?<\/strong><\/h3>\n\n\n\n<p>If you value predictable out-of-pocket costs and want to use a trusted local contractor, Complete Protection\u2019s $0 service-call fee and customer-choice technician model can be appealing <a href=\"https:\/\/www.completehomewarranty.com\">(official site)<\/a>. This approach also fits buyers navigating elevated repair costs and parts\/labor inflation, especially for appliances and HVAC\u2014pressures noted broadly across the home-repair market <a href=\"https:\/\/data.bls.gov\/timeseries\/CUUR0000SEHF01\">(BLS CPI: appliance repair)<\/a>. If you anticipate a move or prefer flexibility, check whether month-to-month billing is available in your state contract, and remember that the 2025 HVAC refrigerant transitions may lengthen HVAC claim timelines industry\u2011wide <a href=\"https:\/\/www.epa.gov\/climate-hfcs-reduction\/technology-transitions\">(EPA)<\/a>. Also, with many providers shifting toward direct-to-consumer digital experiences and more modular offerings, comparing state contracts side-by-side remains the best way to align coverage with your needs <a href=\"https:\/\/investors.frontdoorhome.com\">(industry context)<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Pros<\/strong><\/h3>\n\n\n\n<ul><li><strong>$0 service-call fee<\/strong> &#8211; The company advertises no deductible\/trade call fee, which can help keep repair-time costs predictable <a href=\"https:\/\/www.completehomewarranty.com\">(official site)<\/a>.<\/li><li><strong>Concise, plain-language terms<\/strong> &#8211; State-specific contracts outline what\u2019s covered, caps, and exclusions in a straightforward format available online <a href=\"https:\/\/www.completehomewarranty.com\/\">(company site)<\/a>.<\/li><li><strong>Choose your own licensed technician<\/strong> &#8211; You can use your preferred contractor with prior authorization; this can be useful where you already have a trusted local pro or during regional demand surges <a href=\"https:\/\/www.completehomewarranty.com\">(official site)<\/a>.<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Cons<\/strong><\/h3>\n\n\n\n<ul><li><strong>Workmanship terms depend on the contractor<\/strong> &#8211; Complete Protection does not publish a centralized workmanship guarantee; if you choose your own technician, workmanship\/labor coverage typically follows that contractor\u2019s policy, which can vary by trade. Installation\u2011intensive sectors sometimes publish long-duration workmanship or labor coverage, but those frameworks are not directly comparable to service calls <a href=\"https:\/\/www.gaf.com\/en-us\/for-homeowners\/warranties\/golden-pledge-limited-warranty\">(example)<\/a> <a href=\"https:\/\/us.sunpower.com\">(example)<\/a>.<\/li><li><strong>Prior authorization and 2025 HVAC transition impacts<\/strong> &#8211; Using your own technician requires pre\u2011approval for reimbursement, and HVAC claims across the industry may face longer cycle times due to refrigerant changes and training\/supply constraints <a href=\"https:\/\/www.epa.gov\/climate-hfcs-reduction\/technology-transitions\">(EPA)<\/a>.<\/li><\/ul>\n\n\n            <span class=\"b-toc-anchor\" id=\"competition\" title=\"The Competition\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\"><strong>The Competition<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-table table table-striped table-bordered table--bordered-top\"><table class=\"\"><tbody><tr><td><strong>&nbsp;<\/strong><\/td><td><strong>Complete Protection<\/strong><\/td><td><a href=\"https:\/\/www.reviews.com\/insurance\/home-warranty\/one-guard-review\/\"><strong>One Guard<\/strong><\/a><\/td><td><a href=\"https:\/\/www.reviews.com\/insurance\/home-warranty\/american-home-shield-review\/\"><strong>American Home Shield<\/strong><\/a><\/td><td><a href=\"https:\/\/www.reviews.com\/insurance\/home-warranty\/liberty-home-guard-review\/\"><strong>Liberty Home Guard<\/strong><\/a><\/td><\/tr><tr><td><strong>States Served<\/strong><\/td><td>Availability varies by state; verify on the provider site and, where relevant, with regulators<\/td><td>Arizona, Nevada, and Texas<\/td><td>Most states (availability varies by state)<\/td><td>Many states (availability varies by state)<\/td><\/tr><tr><td><strong>Service Fee<\/strong><\/td><td>$0 service-call fee advertised<\/td><td>$69<\/td><td>Selectable Trade Service Call Fee at enrollment (commonly around $100\u2013$125; varies by market)<\/td><td>Variable; set at purchase and disclosed in contract<\/td><\/tr><tr><td><strong>Workmanship Guarantee<\/strong><\/td><td>Not published centrally; depends on contractor<\/td><td>Not stated<\/td><td>Varies by state contract<\/td><td>Varies by state contract<\/td><\/tr><tr><td><strong>Customizable?<\/strong><\/td><td>Yes (plan + optional items)<\/td><td>Yes<\/td><td>Yes<\/td><td>Yes<\/td><\/tr><tr><td><strong>Other<\/strong><\/td><td>$0 service-call fee; choose your own licensed technician; concise terms<\/td><td>Regional provider with localized service network<\/td><td>Three-tier lineup (ShieldSilver\/Gold\/Platinum) and selectable service fee <a href=\"https:\/\/www.ahs.com\">(AHS)<\/a><\/td><td>Three plans plus extensive add\u2011ons; variable service fee disclosed at purchase <a href=\"https:\/\/www.libertyhomeguard.com\">(LHG)<\/a> <a href=\"https:\/\/www.libertyhomeguard.com\">(LHG terms)<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Complete Protection compared to American Home Shield<\/strong><\/h2>\n\n\n\n<p>American Home Shield (AHS) offers three core plans\u2014ShieldSilver (major systems), ShieldGold (systems + appliances), and ShieldPlatinum (adds elevated limits and extras like roof\u2011leak repair coverage; details vary by state). AHS also lets you select a Trade Service Call Fee at enrollment, with premiums varying based on the fee you choose <a href=\"https:\/\/www.ahs.com\">(AHS plan compare)<\/a> <a href=\"https:\/\/www.ahs.com\/plans\/shieldplatinum\/\">(ShieldPlatinum overview)<\/a>. Complete Protection, by contrast, emphasizes a $0 service\u2011call fee and a customer\u2011choice contractor model (with prior authorization) <a href=\"https:\/\/www.completehomewarranty.com\">(Complete Protection)<\/a>.<\/p>\n\n\n\n<p>Both companies\u2019 pricing and caps are state-specific and quote-based. If HVAC coverage is a priority, review each provider\u2019s current contract language for refrigerant allowances and code upgrades\u2014especially in light of 2025 refrigerant transitions that may affect parts availability and repair timelines <a href=\"https:\/\/www.epa.gov\/climate-hfcs-reduction\/technology-transitions\">(EPA)<\/a>.<\/p>\n\n\n\n<p>Operationally, AHS typically dispatches from its contractor network, while Complete Protection\u2019s model is designed for customers who prefer to use a known local technician (subject to pre\u2011approval). Decide which service model better fits your expectations for scheduling and accountability.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Complete Protection Home Warranty compared to Liberty Home Guard<\/strong><\/h2>\n\n\n\n<p>Liberty Home Guard (LHG) runs a three\u2011plan structure\u2014Appliance Guard (appliances), Systems Guard (systems), and Total Home Guard (both)\u2014with one of the broader catalogs of optional add\u2011ons in the category <a href=\"https:\/\/www.libertyhomeguard.com\">(LHG compare)<\/a>. Service fees are variable and disclosed at purchase in the state-specific contract <a href=\"https:\/\/www.libertyhomeguard.com\">(LHG terms)<\/a>. Complete Protection\u2019s differentiators are the advertised $0 service\u2011call fee and the flexibility to use your own licensed contractor (with authorization) <a href=\"https:\/\/www.completehomewarranty.com\">(source)<\/a>.<\/p>\n\n\n\n<p>For both providers, pricing and caps are quote-based and defined by the contract shown during checkout. If you need a large number of add-ons (e.g., pool\/spa equipment or specialty items), LHG\u2019s menu may be attractive; if predictable per-visit costs and contractor choice are paramount, Complete Protection\u2019s structure can be compelling. In either case, verify per-item and aggregate limits, waiting periods, workmanship terms, and any HVAC refrigerant allowances in the exact contract you will sign.<\/p>\n\n\n\n<p>Coverage footprints evolve over time. Verify availability for your ZIP on each provider\u2019s site, and for regulated states you can corroborate licensing\/authorization via state regulators (e.g., California DOI; Washington OIC) <a href=\"https:\/\/www.insurance.ca.gov\/01-consumers\/105-type\/95-guides\/03-res\/01-Home-Protect\/list-of-home-protection-companies.cfm\">(CA DOI)<\/a> <a href=\"https:\/\/www.insurance.wa.gov\">(WA OIC)<\/a>.<\/p>\n\n\n            <span class=\"b-toc-anchor\" id=\"bottom-line\" title=\"The Bottom Line\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\"><strong>The bottom line<\/strong><\/h2>\n\n\n\n<p>If you\u2019re comparing home warranty choices in 2025, Complete Appliance Protection, Inc. (dba Complete Protection) stands out for its $0 service\u2011call fee, straightforward plan language, and customer\u2011choice contractor model <a href=\"https:\/\/www.completehomewarranty.com\">(official site)<\/a>. Because availability and terms are state\u2011specific, confirm details in the contract you\u2019re shown at checkout and validate eligibility in regulated states via the appropriate regulator lists <a href=\"https:\/\/www.insurance.ca.gov\/01-consumers\/105-type\/95-guides\/03-res\/01-Home-Protect\/list-of-home-protection-companies.cfm\">(CA DOI)<\/a> <a href=\"https:\/\/www.insurance.wa.gov\">(WA OIC)<\/a>. For a snapshot of current customer\u2011experience signals, consult the business\u2019s BBB profile for the latest letter grade, accreditation, review score, and complaint counts <a href=\"https:\/\/www.bbb.org\/search\">(BBB search)<\/a>, and weigh contract factors\u2014caps, exclusions, workmanship coverage via your contractor, and HVAC refrigerant language\u2014against your priorities.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Learn more:<\/strong><\/h3>\n\n\n\n<ul><li><a href=\"https:\/\/www.reviews.com\/insurance\/home-warranty\/do-i-need-a-home-warranty\/\">Do I Need a Home Warranty?<\/a><\/li><li><a href=\"https:\/\/www.reviews.com\/insurance\/homeowners\/home-warranty-and-home-insurance\/\">Do I Need Homeowners Insurance and a Home Warranty?<\/a><\/li><li><a href=\"https:\/\/www.reviews.com\/insurance\/home-warranty\/satisfaction-survey\/\">Survey: 73% Of People Are Satisfied With the Outcome of Their Home Warranty Claims<\/a><\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The Complete Protection Home Warranty review now focuses on the specific differentiators Complete Appliance Protection, Inc. (dba Complete Protection) promotes: a $0 service-call fee\/deductible and the ability to choose your own licensed technician with prior authorization, alongside concise plan language on the company\u2019s sites (Complete Protection) and (Complete Home Warranty). Final coverage, limits, and approvals [&hellip;]<\/p>\n","protected":false},"author":345,"featured_media":352956,"parent":1764,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-reviews.php","meta":[],"categories":[1269,1263],"tags":[],"post_author":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Complete Protection Home Warranty Review | Reviews.com<\/title>\n<meta name=\"description\" content=\"The company offers four plans to choose from, as well as plenty of ways to customize these plans with transparent pricing.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reviews.com\/insurance\/home-warranty\/complete-protection-review\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" 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