{"id":348040,"date":"2025-11-07T13:26:28","date_gmt":"2025-11-07T18:26:28","guid":{"rendered":"https:\/\/www.reviews.com\/?p=348040"},"modified":"2025-11-07T13:26:28","modified_gmt":"2025-11-07T18:26:28","slug":"what-is-a-diminished-value-claim","status":"publish","type":"post","link":"https:\/\/www.reviews.com\/insurance\/car\/what-is-a-diminished-value-claim\/","title":{"rendered":"What is a Diminished Value Claim"},"content":{"rendered":"\n<p>Diminished value (DV) is the loss in a vehicle\u2019s market price after a crash even when repairs are completed. Accident history appears on vehicle-history reports and can reduce what buyers will pay, which is why DV is discussed by regulators and industry sources such as the <a href=\"https:\/\/www.iii.org\/article\/diminished-value-claims-what-to-know\">Insurance Information Institute<\/a>, the <a href=\"https:\/\/content.naic.org\">National Association of Insurance Commissioners<\/a>, and state insurance departments.<\/p>\n\n\n\n<p>You\u2019ll most often encounter DV when selling or trading in your car. Under standard personal auto policies, your own collision or comprehensive coverage usually does not pay for DV because most policies exclude \u201cdiminution in value.\u201d If another driver is at fault, you may pursue DV from that driver\u2019s liability insurer as a third-party claim, subject to your state\u2019s rules and your evidence. Uninsured\/underinsured motorist (UM\/UIM) coverage typically does not include DV. See guidance from the <a href=\"https:\/\/www.insurance.wa.gov\">Washington Office of the Insurance Commissioner<\/a>, the <a href=\"https:\/\/www.tdi.texas.gov\">Texas Department of Insurance<\/a>, and the <a href=\"https:\/\/www.iii.org\/article\/diminished-value-claims-what-to-know\">Insurance Information Institute<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Types of Diminished Value Claims<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Inherent Diminished Value<\/strong><\/h3>\n\n\n\n<p>Inherent diminished value is the loss a properly repaired car still suffers because buyers discount vehicles with an accident history. Regulators and industry sources describe this as a recoverable element in many third-party claims when another driver is legally liable; proof typically requires market-based valuation evidence. See the <a href=\"https:\/\/content.naic.org\">NAIC<\/a> and <a href=\"https:\/\/www.insurance.wa.gov\">Washington OIC<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Immediate Diminished Value<\/strong><\/h3>\n\n\n\n<p>Immediate diminished value reflects the vehicle\u2019s worth right after the crash but before repairs. It is less commonly used and generally appears in valuation disputes where pre-repair value must be documented. See the <a href=\"https:\/\/content.naic.org\">NAIC<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Repair-Related Diminished Value<\/strong><\/h3>\n\n\n\n<p>Repair-related diminished value occurs when the quality or nature of repairs lowers market value \u2014 for example, visible paint mismatch, non-OEM parts where OEM is expected, or residual cosmetic\/fit issues after structural or ADAS-related repairs. Documentation of the repair scope and any calibrations helps substantiate this loss; see consumer guidance from <a href=\"https:\/\/www.tdi.texas.gov\">Texas TDI<\/a> and <a href=\"https:\/\/www.insurance.wa.gov\">Washington OIC<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>When to File a Diminished Claim<\/strong><\/h2>\n\n\n\n<p>Consider a DV claim when another driver is at fault and your state recognizes third-party DV as part of property damage. Many states allow third-party DV, but requirements and practices vary. Michigan is a notable exception for motor-vehicle collisions: its no-fault Property Protection Insurance (PPI) pays for damage to tangible property and, in practice, does not pay inherent DV; see <a href=\"https:\/\/www.legislature.mi.gov\/mileg.aspx?page=getObject&#038;objectName=mcl-500-3121\">Michigan\u2019s PPI statute<\/a>. By contrast, other states provide consumer guidance on pursuing third-party DV, such as <a href=\"https:\/\/www.ncdoi.gov\">North Carolina<\/a> and <a href=\"https:\/\/www.tdi.texas.gov\">Texas<\/a>. If you are seeking payment under your own policy, most standard forms exclude DV unless your policy expressly provides it. In some jurisdictions, courts have addressed first-party DV differently depending on policy language (e.g., <a href=\"https:\/\/law.justia.com\/cases\/georgia\/supreme-court\/2001\/s01g1156-1.html\">Georgia<\/a>; compare with <a href=\"https:\/\/law.justia.com\/cases\/texas\/supreme-court\/2003\/01-0742.html\">Texas<\/a> and <a href=\"https:\/\/www.leagle.com\/decision\/20031037440mass2071102\">Massachusetts<\/a>).<\/p>\n\n\n\n<p>Example: If you\u2019re rear-ended by another driver and your bumper is replaced, you would typically seek DV from the at-fault driver\u2019s liability insurer (a third-party claim). If you back into a lamppost and claim under your own collision coverage, DV is generally excluded under standard policy language; see the <a href=\"https:\/\/www.iii.org\/article\/diminished-value-claims-what-to-know\">Insurance Information Institute<\/a> and <a href=\"https:\/\/www.tdi.texas.gov\">Texas TDI<\/a>.<\/p>\n\n\n\n<p>Before filing, complete repairs or obtain thorough repair estimates and assemble documentation: pre- and post-loss valuations, repair invoices, photos, and a professional appraisal if possible. Act within your state\u2019s property-damage time limits (often several years, varying by state), and keep detailed records. See steps and tips from <a href=\"https:\/\/www.insurance.wa.gov\">Washington OIC<\/a> and <a href=\"https:\/\/www.tdi.texas.gov\">Texas TDI<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>When Is Diminished Value Covered?<\/strong><\/h2>\n\n\n\n<p>Under your own collision or comprehensive coverage (first-party), DV is generally not covered because most auto policies exclude payment for \u201cdiminution in value.\u201d If another driver is at fault, you may seek DV from that driver\u2019s liability insurer as a third-party claim, depending on state law and your evidence. UM\/UIM typically does not cover DV. See the <a href=\"https:\/\/www.insurance.wa.gov\">Washington OIC<\/a>, the <a href=\"https:\/\/www.tdi.texas.gov\">Texas Department of Insurance<\/a>, and the <a href=\"https:\/\/www.iii.org\/article\/diminished-value-claims-what-to-know\">Insurance Information Institute<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What if the Other Driver Is Uninsured?<\/strong><\/h3>\n\n\n\n<p>If the at-fault driver is uninsured, your UM\/UIM coverage usually does not include DV. You may pursue the at-fault driver directly, negotiate with the insurer if coverage applies for other damages, or consult your state insurance department on dispute options. See the <a href=\"https:\/\/www.insurance.wa.gov\">Washington OIC<\/a> for steps and escalation paths.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How to File a Diminished Value Claim<\/strong><\/h2>\n\n\n\n<p>Confirm fault first. If you are at fault and relying on your own policy, DV will usually be excluded. If you were not at fault, contact the other driver\u2019s insurer about its third-party DV process. Build a valuation file (pre-\/post-loss values, repair records, photos, vehicle-history report, and an independent appraisal), follow any inspection requirements and timelines, and check state rules and deadlines. Consumer resources from <a href=\"https:\/\/www.insurance.wa.gov\">Washington<\/a> and <a href=\"https:\/\/www.tdi.texas.gov\">Texas<\/a> outline typical steps and how to escalate disputes.<\/p>\n\n\n\n<ul><li>Step 1. <strong>Document your car\u2019s sales value:<\/strong> Use a tool such as <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.kbb.com\" target=\"_blank\" rel=\"noreferrer noopener nofollow\" class=\"achor-toggles\">Kelley Blue Book<\/a> to document your car\u2019s value.\u00a0<\/li><li>Step 2. <strong>Research the insurance company\u2019s process and gather required documents: <\/strong>Gather the documents required in the claim process, such as photos taken at the accident scene, a professional appraisal or market comps, repair estimates\/invoices, and a vehicle-history report.<\/li><li>Step 3.<strong> Identify the state in which you are applying:<\/strong> DV rules differ. Many states permit third-party DV when you were not at fault; Michigan\u2019s no-fault PPI focuses on tangible property and generally does not pay inherent DV in vehicle-to-vehicle collisions. First-party DV depends on your policy language and state law. Check your state DOI guidance (e.g., <a href=\"https:\/\/www.insurance.wa.gov\">WA<\/a>, <a href=\"https:\/\/www.tdi.texas.gov\">TX<\/a>, <a href=\"https:\/\/oci.georgia.gov\">GA<\/a>, <a href=\"https:\/\/www.legislature.mi.gov\/mileg.aspx?page=getObject&#038;objectName=mcl-500-3121\">MI<\/a>).\u00a0\u00a0<\/li><li>Step 4. <strong>Find a licensed appraiser:<\/strong> Seek a reliable, licensed appraiser to quantify DV with an independent report supported by market evidence.\u00a0<\/li><li>Step 5. <strong>Satisfy all conditions set by the insurance company: <\/strong>Cooperate with the adjuster and meet documentation and inspection requirements to keep your claim moving. You can negotiate and, if needed, complain to your state DOI or consider small-claims\/civil court.<\/li><li>Step 6. <strong>Wait for the diminished value claim: <\/strong>The insurer may have an expert inspect your vehicle and may present a formula- or appraisal-based offer; you can submit additional evidence or escalate if you disagree. <\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How Diminished Value is Calculated<\/h2>\n\n\n\n<p>Many insurers reference a \u201c17c\u201d formula as a starting point to estimate inherent DV, but no law requires its use. The approach traces to Georgia litigation and is commonly discussed in consumer guidance; regulators emphasize there is no single mandated method, and market\u2011based appraisals are often used alongside or instead of 17c. See <a href=\"https:\/\/consumer.georgia.gov\">Georgia Consumer Protection<\/a>, <a href=\"https:\/\/www.insurance.wa.gov\">Washington OIC<\/a>, and the <a href=\"https:\/\/content.naic.org\">NAIC<\/a>.<\/p>\n\n\n\n<p>Below, you\u2019ll see how 17c is typically described and how to produce an illustrative estimate. Always compare any 17c figure with current market evidence and, if possible, an independent appraisal.<\/p>\n\n\n\n<p>How 17c works:<\/p>\n\n\n\n<p>Step 1. <strong>Identify the sales value of your car<\/strong>: Determine the pre-loss value using tools like <a href=\"https:\/\/www.kbb.com\">Kelley Blue Book<\/a> and comparable listings.<\/p>\n\n\n\n<p>Step 2. <strong>Follow the 10% cap rule on the 17c formula:<\/strong> Multiply the retail value of the car by 0.10 to estimate a \u201cbase loss of value.\u201d This cap is not legally mandated and may understate DV for certain vehicles; it is negotiable.\u00a0<\/p>\n\n\n\n<p>Step 3. <strong>Apply a damage multiplier:<\/strong> Use a damage multiplier to estimate the impact of structural and panel damage. You can take the number from step two and multiply it by the number that best describes the damage to your car:&nbsp;<\/p>\n\n\n\n<ul><li>1: severe structural damage<\/li><li>0.75: major damage to structure and panels<\/li><li>0.50: moderate damage to structure and panels<\/li><li>0.25: minor damage to structure and panels<\/li><li>0.00: no structural damage or replaced<\/li><\/ul>\n\n\n\n<p>Step 4. <strong>Apply a mileage multiplier:<\/strong> Legacy 17c uses a mileage factor after step three, but modern valuations often already account for mileage. To avoid double-counting, use market tools that embed mileage adjustments (e.g., <a href=\"https:\/\/www.kbb.com\">KBB<\/a> and <a href=\"https:\/\/www.manheim.com\/resources\/mmr\/\">Manheim MMR<\/a>) and ensure your DV estimate compares vehicles at similar mileage; regulators note there\u2019s no single required method (<a href=\"https:\/\/content.naic.org\">NAIC<\/a>).<\/p>\n\n\n\n<ul><li>1.0: 0-19,999 miles<\/li><li>0.80: 20,000-39,999 miles<\/li><li>0.60: 40,000-59,999 miles<\/li><li>0.40: 60,000-79,999 miles<\/li><li>0.20: 80,000-99.999 miles<\/li><li>0.00: 100,000+ miles<\/li><\/ul>\n\n\n\n<p>Once this step is completed, treat the result as a starting point. Cross\u2011check with a market\u2011based appraisal or comparable sales, and consider data\u2011driven tools used by carriers (e.g., <a href=\"https:\/\/cccis.com\">CCC Diminished Value<\/a>) and vehicle\u2011history impacts from sources like <a href=\"https:\/\/www.carfax.com\/value\">CARFAX History-Based Value<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>FAQs<\/strong><\/h2>\n\n\n<div id=\"block_5ff35fada89eb\" class=\"block b-accordion\" data-js=\"b-accordion\">\n    <div class=\"b-accordion__container\">\n        <div class=\"b-accordion__header\">\n            <a href=\"#\" class=\"b-accordion__title\" data-tag='cta' data-tag-element-type='LINK' data-tag-location='ACCORDION' data-tag-outcome='INTERNALLINK' ><h3 class=\"b-accordion__title--h3\">Is a diminished value claim worth it? <\/h3><\/a>\n            <span class=\"b-accordion__toggle chevron-arrow-down\"><\/span>\n        <\/div>\n        <div class=\"b-accordion__content\" style=\"display: none;\">\n            <p><span style=\"font-weight: 400;\">It can be, but it depends on fault, your state, and your evidence. If another driver is liable, many states allow you to seek DV from that driver\u2019s insurer as part of third-party property damage. Build your case with an independent appraisal, repair invoices, photos, and comparable sales. Regulators outline documentation and negotiation steps \u2014 see <\/span><a href=\"https:\/\/www.insurance.wa.gov\/diminished-value-claims\">Washington OIC<\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/www.tdi.texas.gov\/consumer\/auto-insurance\/diminished-value.html\">Texas TDI<\/a><span style=\"font-weight: 400;\">. Your own collision or comprehensive coverage usually excludes DV, so third-party recovery is the typical path.<\/span><\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_5ff35fc6a89ec\" class=\"block b-accordion\" data-js=\"b-accordion\">\n    <div class=\"b-accordion__container\">\n        <div class=\"b-accordion__header\">\n            <a href=\"#\" class=\"b-accordion__title\" data-tag='cta' data-tag-element-type='LINK' data-tag-location='ACCORDION' data-tag-outcome='INTERNALLINK' ><h3 class=\"b-accordion__title--h3\">What states will pay diminished value claims?<\/h3><\/a>\n            <span class=\"b-accordion__toggle chevron-arrow-down\"><\/span>\n        <\/div>\n        <div class=\"b-accordion__content\" style=\"display: none;\">\n            <p><span style=\"font-weight: 400;\">Most states allow third-party DV when another driver is at fault, but rules and proof standards vary by state. Michigan is a notable exception for motor-vehicle collisions because its no-fault Property Protection Insurance (PPI) pays only &#8220;tangible property&#8221; damage in practice \u2014 not inherent DV (<\/span><a href=\"https:\/\/www.legislature.mi.gov\/mileg.aspx?page=getObject&#038;objectName=mcl-500-3121\">MCL \u00a7 500.3121<\/a><span style=\"font-weight: 400;\">). State DOIs like <\/span><a href=\"https:\/\/www.ncdoi.gov\/consumers\/motor-vehicles\/diminished-value-claims\">North Carolina DOI<\/a><span style=\"font-weight: 400;\"> explain you may pursue DV from the at-fault party, while your own policy need not pay DV. First-party DV depends on policy language and case law: some courts construed coverage absent clear exclusion (e.g., <\/span><a href=\"https:\/\/law.justia.com\/cases\/georgia\/supreme-court\/2001\/s01g1156-1.html\">Georgia Supreme Court in Mabry<\/a><span style=\"font-weight: 400;\">), whereas others do not require it under standard forms (e.g., <\/span><a href=\"https:\/\/law.justia.com\/cases\/texas\/supreme-court\/2003\/01-0742.html\">Texas<\/a><span style=\"font-weight: 400;\">; <\/span><a href=\"https:\/\/www.leagle.com\/decision\/20031037440mass2071102\">Massachusetts<\/a><span style=\"font-weight: 400;\">). Florida law also permits insurers to exclude loss of value in first-party claims (<\/span><a href=\"https:\/\/www.leg.state.fl.us\/statutes\/index.cfm?App_mode=Display_Statute&#038;URL=0600-0699\/0626\/Sections\/0626.9743.html\">Fla. Stat. \u00a7 626.9743<\/a><span style=\"font-weight: 400;\">).<\/span><\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_5ff35fd6a89ed\" class=\"block b-accordion\" data-js=\"b-accordion\">\n    <div class=\"b-accordion__container\">\n        <div class=\"b-accordion__header\">\n            <a href=\"#\" class=\"b-accordion__title\" data-tag='cta' data-tag-element-type='LINK' data-tag-location='ACCORDION' data-tag-outcome='INTERNALLINK' ><h3 class=\"b-accordion__title--h3\">What can you do if your insurance will not pay diminished value after your car accident?<\/h3><\/a>\n            <span class=\"b-accordion__toggle chevron-arrow-down\"><\/span>\n        <\/div>\n        <div class=\"b-accordion__content\" style=\"display: none;\">\n            <p><span style=\"font-weight: 400;\">If a DV payment is denied or undervalued, ask for the insurer\u2019s written explanation and provide additional evidence (independent appraisal, comps, repair records). You can file a complaint with your state department of insurance and consider small-claims or civil action if needed. See <\/span><a href=\"https:\/\/www.insurance.wa.gov\/diminished-value-claims\">Washington OIC guidance<\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/www.tdi.texas.gov\/consumer\/auto-insurance\/diminished-value.html\">Texas TDI<\/a><span style=\"font-weight: 400;\"> for escalation options. Remember that many first-party policies exclude DV; third-party claims against the at-fault driver are the typical route.<\/span><\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_5ff35fe3a89ee\" class=\"block b-accordion\" data-js=\"b-accordion\">\n    <div class=\"b-accordion__container\">\n        <div class=\"b-accordion__header\">\n            <a href=\"#\" class=\"b-accordion__title\" data-tag='cta' data-tag-element-type='LINK' data-tag-location='ACCORDION' data-tag-outcome='INTERNALLINK' ><h3 class=\"b-accordion__title--h3\">Does car insurance pay diminished value?<\/h3><\/a>\n            <span class=\"b-accordion__toggle chevron-arrow-down\"><\/span>\n        <\/div>\n        <div class=\"b-accordion__content\" style=\"display: none;\">\n            <p><span style=\"font-weight: 400;\">Generally, your own collision or comprehensive coverage does <em>not<\/em> pay DV because most policies exclude &#8220;diminution in value.&#8221; DV is most often pursued from the at-fault driver\u2019s liability insurer as a third-party claim, where acceptance and amounts vary by state and by evidence. UM\/UIM typically does not cover DV. See the <\/span><a href=\"https:\/\/www.iii.org\/article\/diminished-value-claims-what-to-know\"><b>Insurance Information Institute<\/b><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/www.progressive.com\/answers\/diminished-value-car-insurance\/\"><b>Progressive\u2019s consumer guidance<\/b><\/a><span style=\"font-weight: 400;\">, and <\/span><a href=\"https:\/\/www.insurance.wa.gov\/diminished-value-claims\"><b>Washington OIC<\/b><\/a><span style=\"font-weight: 400;\">. For broader shopping information, check out our list of the <\/span><a href=\"https:\/\/www.reviews.com\/insurance\/car\/best\/\"><b>best car insurance companies<\/b><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_5ff35ff4a89ef\" class=\"block b-accordion\" data-js=\"b-accordion\">\n    <div class=\"b-accordion__container\">\n        <div class=\"b-accordion__header\">\n            <a href=\"#\" class=\"b-accordion__title\" data-tag='cta' data-tag-element-type='LINK' data-tag-location='ACCORDION' data-tag-outcome='INTERNALLINK' ><h3 class=\"b-accordion__title--h3\">How do you figure out diminished value after a car accident?<\/h3><\/a>\n            <span class=\"b-accordion__toggle chevron-arrow-down\"><\/span>\n        <\/div>\n        <div class=\"b-accordion__content\" style=\"display: none;\">\n            <p><span style=\"font-weight: 400;\">Estimate your car\u2019s pre-loss value and compare it to its post-repair market value at the <em>same mileage<\/em>. Start with guides such as <\/span><a href=\"https:\/\/www.kbb.com\/what-is-my-car-worth\/\" target=\"_blank\" rel=\"noopener\"><b>Kelley Blue Book<\/b><\/a><span style=\"font-weight: 400;\"> and supplement with market comps and a professional DV appraisal. Avoid double-counting mileage by using tools that embed mileage adjustments or normalizing comps (e.g., Manheim MMR). Regulators emphasize there is no single mandated formula; support your claim with credible market evidence (see the <\/span><a href=\"https:\/\/content.naic.org\/consumer\/diminished-value\"><b>NAIC<\/b><\/a><span style=\"font-weight: 400;\">).<\/span><\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n\n<p>To view the top insurance companies by state, visit the <a class=\"achor-toggles\" href=\"https:\/\/www.reviews.com\/insurance\/car\/best\/\">best car insurance companies for 2020.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Diminished value (DV) is the loss in a vehicle\u2019s market price after a crash even when repairs are completed. Accident history appears on vehicle-history reports and can reduce what buyers will pay, which is why DV is discussed by regulators and industry sources such as the Insurance Information Institute, the National Association of Insurance Commissioners, [&hellip;]<\/p>\n","protected":false},"author":345,"featured_media":358937,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1266],"tags":[],"post_author":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What is a Diminished Value Claim? | Reviews.com<\/title>\n<meta name=\"description\" content=\"The loss of value to your car due to a collision or other accident is known as diminished value, learn all about it here.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reviews.com\/insurance\/car\/what-is-a-diminished-value-claim\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What is a Diminished Value Claim? 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