Our organization is committed to making our website(s) and digital offerings accessible across web and mobile by proactively identifying and removing barriers. We are aligning our work to Level AA of the W3C\u2019s current Recommendation for web accessibility, the Web Content Accessibility Guidelines (WCAG) 2.2, which adds nine new success criteria and removes 4.1.1 Parsing to reflect modern interoperability and usability needs (WCAG 2.2<\/a>; What\u2019s New in WCAG 2.2<\/a>). We are updating references that previously pointed to WCAG 2.0 to reflect this current standard while remaining largely backward compatible with 2.0\/2.1. Targeting WCAG 2.2 AA positions us well given today\u2019s regulatory landscape: in the United States, the Department of Justice\u2019s final rule under ADA Title II requires state and local governments to conform to WCAG 2.1 AA, with phased compliance dates beginning April 2026 for larger entities and April 2027 for smaller entities (DOJ Title II fact sheet<\/a>); in the European Union, harmonized standard EN 301 549 has been updated to reference WCAG 2.2 and the European Accessibility Act applies from 28 June 2025 (EN 301 549 v4.1.1<\/a>; European Accessibility Act<\/a>). We recognize that accessibility issues remain prevalent on the web\u2014automated testing of 1,000,000 home pages in 2024 found detectable WCAG failures on 96.3% of pages, averaging 56.8 errors per page\u2014so we are investing in continuous improvements grounded in standards and user feedback (WebAIM Million 2024<\/a>). We are actively working to increase the accessibility and usability of our website(s) and endeavor to conform to level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0<\/a>.<\/p>\n\n\n\n We are executing a multi\u2011year, measurable plan to achieve and sustain WCAG 2.2 Level AA conformance across our web and mobile experiences. Our approach includes policy updates (procurement and vendor SLAs that specify \u201cWCAG 2.2 Level AA\u201d), design\u2011system upgrades (focus visibility, target sizes, gesture alternatives, forms\/authentication patterns), CI\/CD automation mapped to ACT\u2011informed rules, and routine manual and assistive technology testing across platforms and browsers. We align our roadmap to current regulations and standards convergence\u2014including the U.S. DOJ Title II rule (WCAG 2.1 AA) and EU EN 301 549\/EAA\u2014so our implementations are compliant today and future\u2011ready (DOJ Title II<\/a>; EN 301 549<\/a>; EAA<\/a>; WCAG 2.2 Quick Reference<\/a>).<\/p>\n\n\n\n We operate an accessibility feedback loop to drive measurable improvements and meet current expectations for transparency. If you encounter any barrier or need content in an alternate format, please contact us using the email below and include the page\/app, assistive technology or browser used, and a brief description of the issue. We commit to acknowledge and triage reports within 5 business days and will provide periodic updates on confirmed issues and accessible alternatives when needed. We aggregate feedback themes and publish summaries of improvements (for example, issues resolved, median time to resolution, and top categories like color contrast, labels, keyboard traps) so users can see progress. This approach reflects widely adopted practices and regulatory expectations for accessible services (for example, the EU requirement for a feedback mechanism in public\u2011sector accessibility statements and Canada\u2019s Accessible Canada Act guidance on summarizing feedback in progress reports) (EU Web Accessibility Directive<\/a>; Accessible Canada Act \u2013 progress reports<\/a>). We also prioritize fixes aligned to near\u2011term regulatory timelines (for example, ADA Title II WCAG 2.1 AA compliance dates beginning in 2026\u20132027) to ensure timely remediation (DOJ Title II final rule<\/a>). Evidence shows automation alone is insufficient\u201496.3% of top home pages still had detectable WCAG errors in 2024\u2014so we combine user feedback with manual testing by people using assistive technologies (WebAIM Million 2024<\/a>).<\/p>\n\n\n\n Accessibility Team<\/a><\/p>\n\n\n\n Web Content Accessibility Guidelines (WCAG 2.0)<\/a> Commitment Our organization is committed to making our website(s) and digital offerings accessible across web and mobile by proactively identifying and removing barriers. We are aligning our work to Level AA of the W3C\u2019s current Recommendation for web accessibility, the Web Content Accessibility Guidelines (WCAG) 2.2, which adds nine new success criteria and removes 4.1.1 […]<\/p>\n","protected":false},"author":345,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-refresh-basic.php","meta":[],"categories":[],"tags":[],"post_author":[],"yoast_head":"\nScope & Plan<\/h2>\n\n\n\n
Contact Us<\/h2>\n\n\n\n
Helpful Links<\/h3>\n\n\n\n
U.S. Federal Government Section 508 accessibility guidelines<\/a>
ADA.gov<\/a>
What\u2019s New in WCAG 2.2<\/a>
How to Meet WCAG 2.2 (Quick Reference)<\/a>
ADA Title II Web Rule (DOJ)<\/a>
EN 301 549 (EU harmonized ICT standard)<\/a>
European Accessibility Act<\/a>
ARIA\u2011AT (Assistive Technology Interoperability Tests)<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"