{"id":335194,"date":"2025-11-07T21:08:24","date_gmt":"2025-11-08T02:08:24","guid":{"rendered":"https:\/\/www.reviews.com\/?page_id=335194"},"modified":"2025-11-07T21:08:24","modified_gmt":"2025-11-08T02:08:24","slug":"one-guard-review","status":"publish","type":"page","link":"https:\/\/www.reviews.com\/insurance\/home-warranty\/one-guard-review\/","title":{"rendered":"OneGuard Home Warranty Review"},"content":{"rendered":"\n<p>OneGuard Home Warranty is a regional provider serving homeowners only in Arizona, Nevada, and Texas, per its official materials and parent company <a href=\"https:\/\/frontdoorhome.com\/brands\">Frontdoor, Inc.<\/a>. Beyond core appliance and system coverage, OneGuard markets member services such as rekeying, window cleaning, pest control, and utility connection assistance (<a href=\"https:\/\/oneguardhomewarranty.com\/\">OneGuard<\/a>). For trust signals, recent editor reviews list OneGuard with a BBB letter grade of A (<a href=\"https:\/\/www.forbes.com\">Forbes Advisor<\/a>). Customer sentiment varies by platform: the <a href=\"https:\/\/www.bbb.org\/us\/az\/phoenix\/profile\/home-warranty-plans\/oneguard-home-warranties-1126-1000001377\">BBB profile<\/a> shows a strong letter grade but low average customer star reviews with notable complaint volume; <a href=\"https:\/\/www.consumeraffairs.com\/homeowners\/oneguard-home-warranties.html\">ConsumerAffairs<\/a> trends more positive; <a href=\"https:\/\/www.trustpilot.com\/review\/oneguardhomewarranty.com\">Trustpilot<\/a> is mixed; and local <a href=\"https:\/\/www.yelp.com\/biz\/oneguard-home-warranties-phoenix-2\">Yelp<\/a> pages often skew lower. Claims\u2011approval statistics such as \u201c95% approved\u201d are not independently verified in current public filings or regulator resources (<a href=\"https:\/\/www.sec.gov\/edgar\/browse\/?CIK=0001725057\">Frontdoor SEC filings<\/a>; <a href=\"https:\/\/consumer.ftc.gov\">FTC consumer advice<\/a>), so review your state contract terms carefully before purchase.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">OneGuard Home Warranty Overview<\/h2>\n\n\n\n<ul><li><strong>Plan types<\/strong>: ApplianceGuard, SystemGuard, HomeGuard<\/li><li><strong>Pricing<\/strong>: Varies by state\/ZIP and selected service fee (<a href=\"https:\/\/oneguardhomewarranty.com\/\">get a quote<\/a>)<\/li><li><strong>Service fees<\/strong>: Varies by plan and market<\/li><li><strong>Workmanship guarantee<\/strong>: Not published on plan pages; confirm the workmanship\/labor guarantee window in your state-specific service agreement on <a href=\"https:\/\/oneguardhomewarranty.com\/\">OneGuard<\/a><\/li><li><strong>Contract length<\/strong>: 1 year<\/li><li><strong>BBB rating (Letter)<\/strong>: A (<a href=\"https:\/\/www.forbes.com\">source<\/a>)<\/li><li><strong>Home inspection required?<\/strong>&nbsp;No (standard enrollments)<\/li><li><strong>States served<\/strong>: Arizona, Nevada, Texas (<a href=\"https:\/\/frontdoorhome.com\/brands\">parent-company brand overview<\/a>)<\/li><li><strong>Available appliance and system coverage<\/strong>: Refrigerators, Dishwashers, Clothes Dryers, Clothes Washers, Ranges\/ Ovens\/ Cooktops, Built-in Microwaves, Trash Compactors, Garage Door Openers, Garbage Disposals, Air Conditioning, Heating Electrical, Plumbing, Water Heaters, Instant Hot\/ Cold Water Dispensers, Central Vacuums, Smoke Detectors, Doorbells, Ceiling Fans. Optional Add-ons: Pools, Spas, Lawn Sprinklers (availability and limits vary by state\u2014see <a href=\"https:\/\/oneguardhomewarranty.com\/\">OneGuard<\/a>)<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"\"><tbody><tr><td>Plan Type<\/td><td>ApplianceGuard<\/td><td>SystemGuard<\/td><td>HomeGuard<\/td><\/tr><tr><td>Monthly Premiums<\/td><td>Varies by state\/ZIP and selected service fee<\/td><td>Varies by state\/ZIP and selected service fee<\/td><td>Varies by state\/ZIP and selected service fee<\/td><\/tr><tr><td>Appliances Covered<\/td><td>Refrigerators, Dishwashers, Clothes Dryers, Clothes Washers, Ranges\/ Ovens\/ Cooktops, Built-in Microwaves, Trash Compactors, Garage Door Openers, Garbage Disposals<\/td><td>N\/A<\/td><td>Refrigerators, Dishwashers, Clothes Dryers, Clothes Washers, Ranges\/ Ovens\/ Cooktops, Built-in Microwaves, Trash Compactors, Garage Door Openers, Garbage Disposals<\/td><\/tr><tr><td>Systems Covered<\/td><td>N\/A<\/td><td>Air Conditioning, Heating Electrical, Plumbing, Water Heaters, Instant Hot\/ Cold Water Dispensers, Central Vacuums, Smoke Detectors, Doorbells, Ceiling Fans<\/td><td>Air Conditioning, Heating Electrical, Plumbing, Water Heaters, Instant Hot\/ Cold Water Dispensers, Central Vacuums, Smoke Detectors, Doorbells, Ceiling Fans<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Who is this best for?<\/h3>\n\n\n\n<p>Homeowners in Arizona, Nevada, and Texas who want a regional provider that bundles common home services (e.g., rekeying, utility connection, select cleaning and pest services) with traditional appliance\/system coverage. Pricing and service call fees are ZIP-specific; caps, exclusions, and workmanship windows are defined in state contracts\u2014review terms carefully (<a href=\"https:\/\/consumer.ftc.gov\">FTC guidance<\/a>).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Pros:<\/h3>\n\n\n\n<ul><li>Regional focus: Serves AZ, NV, and TX with localized contractor networks (<a href=\"https:\/\/frontdoorhome.com\/brands\">Frontdoor<\/a>).<\/li><li>Member services beyond repairs: Rekey, window cleaning, pest control, utility setup in select markets (<a href=\"https:\/\/oneguardhomewarranty.com\/\">OneGuard<\/a>).<\/li><li>Strong BBB standing relative to peers: Recent editor snapshots list an A letter grade (<a href=\"https:\/\/www.forbes.com\">Forbes Advisor<\/a>).<\/li><li>Optional add-ons available (e.g., pool\/spa, lawn sprinklers); availability varies by state (<a href=\"https:\/\/oneguardhomewarranty.com\/\">OneGuard<\/a>).<\/li><li>Part of Frontdoor\u2019s portfolio, which is investing in digital claims tools and remote diagnostics to speed service (<a href=\"https:\/\/investors.frontdoorhome.com\">Frontdoor Q3 2024 update<\/a>).<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Cons:<\/h3>\n\n\n\n<ul><li>Limited states covered: Currently available only in Arizona, Nevada, and Texas (<a href=\"https:\/\/frontdoorhome.com\/brands\">source<\/a>).<\/li><li>In-network contractors: Claims are coordinated through OneGuard\u2019s network; out-of-network work generally requires prior authorization\u2014verify reimbursement policies and workmanship windows in your state contract (<a href=\"https:\/\/consumer.ftc.gov\">FTC consumer advice<\/a>).<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">The Competition<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"\"><tbody><tr><td><\/td><td><a href=\"https:\/\/go.reviews.com\/?dest=https%3A%2F%2Fwww.oneguardhomewarranty.com%2F&amp;product_id=270860&amp;outcome=notMonetized&amp;referrer=https%3A%2F%2Fwww.reviews.com%2Fhome-warranty%2Fone-guard-home-warranty-review%2F&amp;anonymous_id=0e583dc8-49d6-4d54-92ed-b02c983187aa&amp;instance_id=5d9d9184-8962-44c4-8e60-980b045ac52b&amp;session_id=687ec4b6-2183-4828-9cbc-a0a729586bec&amp;position=1&amp;location=table&amp;text=OneGuard%20Home%20Warranty\" target=\"_blank\" rel=\"noreferrer noopener\">OneGuard Home Warranty<\/a><\/td><td><a href=\"https:\/\/go.reviews.com\/?dest=https%3A%2F%2Fahstrax.com%2F%3Fa%3D104%26c%3D23%26s1%3Dr17693&amp;product_id=270861&amp;outcome=monetized&amp;referrer=https%3A%2F%2Fwww.reviews.com%2Fhome-warranty%2Fone-guard-home-warranty-review%2F&amp;anonymous_id=0e583dc8-49d6-4d54-92ed-b02c983187aa&amp;instance_id=5d9d9184-8962-44c4-8e60-980b045ac52b&amp;session_id=687ec4b6-2183-4828-9cbc-a0a729586bec&amp;position=2&amp;location=table&amp;text=American%20Home%20Shield\" target=\"_blank\" rel=\"noreferrer noopener\">American Home Shield<\/a><\/td><td><a href=\"https:\/\/go.reviews.com\/?dest=https%3A%2F%2Fwww.2-10.com%2F&amp;product_id=270862&amp;outcome=notMonetized&amp;referrer=https%3A%2F%2Fwww.reviews.com%2Fhome-warranty%2Fone-guard-home-warranty-review%2F&amp;anonymous_id=0e583dc8-49d6-4d54-92ed-b02c983187aa&amp;instance_id=5d9d9184-8962-44c4-8e60-980b045ac52b&amp;session_id=687ec4b6-2183-4828-9cbc-a0a729586bec&amp;position=3&amp;location=table&amp;text=2-10%20Home%20Buyers%20Warranty\" target=\"_blank\" rel=\"noreferrer noopener\">2-10 Home Buyers Warranty<\/a><\/td><td><a href=\"https:\/\/go.reviews.com\/?dest=https%3A%2F%2Fwww.hwahomewarranty.com%2F&amp;product_id=270863&amp;outcome=notMonetized&amp;referrer=https%3A%2F%2Fwww.reviews.com%2Fhome-warranty%2Fone-guard-home-warranty-review%2F&amp;anonymous_id=0e583dc8-49d6-4d54-92ed-b02c983187aa&amp;instance_id=5d9d9184-8962-44c4-8e60-980b045ac52b&amp;session_id=687ec4b6-2183-4828-9cbc-a0a729586bec&amp;position=4&amp;location=table&amp;text=Home%20Warranty%20of%20America\" target=\"_blank\" rel=\"noreferrer noopener\">Home Warranty of America<\/a><\/td><\/tr><tr><td>States served<\/td><td>Arizona, Nevada, Texas<\/td><td>Nationwide<\/td><td>Nationwide<\/td><td>Nationwide<\/td><\/tr><tr><td>Reviews rating<\/td><td>BBB letter grade A with low average customer stars; ConsumerAffairs skews positive; Trustpilot mixed; Yelp lower \u2014 see <a href=\"https:\/\/www.bbb.org\/us\/az\/phoenix\/profile\/home-warranty-plans\/oneguard-home-warranties-1126-1000001377\">BBB<\/a>, <a href=\"https:\/\/www.consumeraffairs.com\/homeowners\/oneguard-home-warranties.html\">ConsumerAffairs<\/a>, <a href=\"https:\/\/www.trustpilot.com\/review\/oneguardhomewarranty.com\">Trustpilot<\/a>, <a href=\"https:\/\/www.yelp.com\/biz\/oneguard-home-warranties-phoenix-2\">Yelp<\/a><\/td><td>BBB letter grade B; star averages vary across platforms (<a href=\"https:\/\/www.usnews.com\">U.S. News 360 Reviews<\/a>)<\/td><td>Mixed across platforms; verify current ratings on provider and review sites (<a href=\"https:\/\/www.usnews.com\">U.S. News 360 Reviews<\/a>)<\/td><td>Varies by platform<\/td><\/tr><tr><td>Service fee<\/td><td>Varies by plan\/market<\/td><td>Choice of ~$100\u2013$150 (<a href=\"https:\/\/www.usnews.com\">U.S. News 360 Reviews<\/a>)<\/td><td>Commonly $100 (<a href=\"https:\/\/www.usnews.com\">U.S. News 360 Reviews<\/a>)<\/td><td>Starts at $75<\/td><\/tr><tr><td>Workmanship guarantee<\/td><td>Not published; confirm in state contract<\/td><td>Yes\u2014 30 days<\/td><td>Yes\u2014 typically 30 days<\/td><td>Not Stated<\/td><\/tr><tr><td>Customizable?<\/td><td>Yes<\/td><td>Yes<\/td><td>Yes<\/td><td>No<\/td><\/tr><tr><td>Other<\/td><td>Member services such as carpet\/window cleaning, pest control, and weed control in select markets; ZIP\u2011specific quotes; part of Frontdoor portfolio investing in digital claims tools (<a href=\"https:\/\/investors.frontdoorhome.com\">Frontdoor Q3 2024<\/a>)<\/td><td>ShieldSilver\/Gold\/Platinum plan lineup; large national network; higher caps (e.g., appliances ~$2,000\u2013$4,000; systems up to about $5,000) (<a href=\"https:\/\/www.ahs.com\/home-warranty\/plans\/\">AHS plans<\/a>; <a href=\"https:\/\/www.usnews.com\">U.S. News<\/a>)<\/td><td>Simply Kitchen\/Complete Home\/Pinnacle Home plans; typical $100 service fee; caps often ~$2,000 per appliance and ~$2,500 per system (contract\/state dependent) (<a href=\"https:\/\/www.2-10.com\/homeowners\/home-warranty\/\">2-10 plans<\/a>; <a href=\"https:\/\/www.usnews.com\">U.S. News<\/a>)<\/td><td>Offers two basic plansBeen in business since 1996File a claim 24\/7\/365 days of the year<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><em>*All information accurate as of 11\/8\/2025<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">OneGuard Home Warranty compared to American Home Shield:<\/h2>\n\n\n\n<p>A frequently cited trust marker is the BBB letter grade. <a href=\"https:\/\/www.usnews.com\">American Home Shield<\/a> is currently listed with a BBB rating of B, while <a href=\"https:\/\/www.forbes.com\">OneGuard<\/a> is listed with a BBB rating of A. For how the BBB forms its letter grades, see the BBB\u2019s <a href=\"https:\/\/www.bbb.org\/us\/tn\/memphis\/profile\/home-warranty-plans\/american-home-shield-0543-22001027\/overview-of-bbb-ratings\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">rating methodology<\/a>. Ratings can change quickly; check the live BBB pages before you buy.<\/p>\n\n\n\n<p>Plan design and limits differ. AHS offers ShieldSilver (systems), ShieldGold (systems + appliances), and ShieldPlatinum (higher caps and added features) with a selectable trade call fee that typically runs about $100\u2013$150 per claim; appliance caps are commonly around $2,000 on mid\u2011tier and around $4,000 on top\u2011tier, with system caps often cited up to about $5,000 (state contracts govern specifics) (<a href=\"https:\/\/www.ahs.com\/home-warranty\/plans\/\">AHS plans<\/a>; <a href=\"https:\/\/www.usnews.com\">U.S. News 360 Reviews<\/a>). OneGuard\u2019s pricing and service fee vary by ZIP and plan, and its state contracts set caps, sub\u2011limits, and workmanship windows\u2014review your agreement on <a href=\"https:\/\/oneguardhomewarranty.com\/\">OneGuard<\/a> before enrolling.<\/p>\n\n\n\n<p>Where OneGuard differentiates is its member services in select markets (e.g., rekeying, utility connection, window cleaning, pest management), which are extras not typically bundled with AHS\u2019s national plans (<a href=\"https:\/\/oneguardhomewarranty.com\/\">OneGuard<\/a>). Avoid relying on unverified approval\u2011rate claims; neither OneGuard nor its parent publishes audited claim\u2011approval percentages in recent filings (<a href=\"https:\/\/www.sec.gov\/edgar\/browse\/?CIK=0001725057\">Frontdoor SEC filings<\/a>).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">OneGuard Home Warranty compared to 2-10 Home Buyers Warranty:<\/h2>\n\n\n\n<p>Availability differs significantly. <a href=\"https:\/\/www.2-10.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">2-10 Home Buyers Warranty<\/a> operates nationally (availability varies by ZIP), while OneGuard sells plans only in Arizona, Nevada, and Texas (<a href=\"https:\/\/frontdoorhome.com\/brands\">Frontdoor brand overview<\/a>). If you live in OneGuard\u2019s footprint, its member services are a potential differentiator.<\/p>\n\n\n\n<p>Service call fees and caps also differ. 2-10 commonly uses a $100 service fee per approved claim (<a href=\"https:\/\/www.usnews.com\">U.S. News 360 Reviews<\/a>) and publishes plan tiers\u2014Simply Kitchen, Complete Home, and Pinnacle Home (<a href=\"https:\/\/www.2-10.com\/homeowners\/home-warranty\/\">plan overview<\/a>). Typical caps cited by reputable reviewers are around $2,000 per covered appliance and around $2,500 per covered system, varying by plan and state (<a href=\"https:\/\/www.usnews.com\">U.S. News 360 Reviews<\/a>). OneGuard\u2019s fees are location\u2011specific, and caps\/exclusions are defined in state contracts\u2014verify details on <a href=\"https:\/\/oneguardhomewarranty.com\/\">OneGuard<\/a> before purchase.<\/p>\n\n\n\n<p>Both companies coordinate claims through contractor networks. If you prefer using your own technician, confirm in advance whether out\u2011of\u2011network work is allowed and what prior authorization and reimbursement rules apply (<a href=\"https:\/\/consumer.ftc.gov\">FTC consumer advice<\/a>).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Bottom Line<\/h2>\n\n\n\n<p>OneGuard is a regional choice for AZ, NV, and TX with an A BBB letter grade, flexible plan tiers, and member services that go beyond repairs. Pricing and service fees are ZIP\u2011specific, and key terms like caps, exclusions, workmanship windows, and contractor policies live in the state contract\u2014review them carefully. Avoid relying on unverified approval\u2011rate statistics; neither regulators nor parent\u2011company filings publish a OneGuard\u2011specific claims\u2011approval percentage. Compare quotes and limits against national alternatives such as American Home Shield and 2-10, and consult the FTC\u2019s guidance on coverage limitations when evaluating <a href=\"https:\/\/www.reviews.com\/insurance\/home-warranty\/best\/\">home warranty companies<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>OneGuard Home Warranty is a regional provider serving homeowners only in Arizona, Nevada, and Texas, per its official materials and parent company Frontdoor, Inc.. Beyond core appliance and system coverage, OneGuard markets member services such as rekeying, window cleaning, pest control, and utility connection assistance (OneGuard). For trust signals, recent editor reviews list OneGuard with [&hellip;]<\/p>\n","protected":false},"author":345,"featured_media":0,"parent":1764,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-reviews.php","meta":[],"categories":[1269],"tags":[],"post_author":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>OneGuard Home Warranty Review - Reviews.com<\/title>\n<meta name=\"description\" content=\"We have evaluated multiple security providers. 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