{"id":324963,"date":"2025-11-11T17:52:59","date_gmt":"2025-11-11T22:52:59","guid":{"rendered":"https:\/\/www.reviews.com\/?page_id=94290"},"modified":"2025-11-11T17:53:00","modified_gmt":"2025-11-11T22:53:00","slug":"centurylink-review","status":"publish","type":"page","link":"https:\/\/www.reviews.com\/utilities\/internet\/centurylink-review\/","title":{"rendered":"CenturyLink Review"},"content":{"rendered":"\n\n\n<p>CenturyLink now focuses on two core offerings: <a href=\"https:\/\/www.centurylink.com\/home\/internet\/\">Simply Unlimited Internet<\/a> over copper (speed varies by address) and fiber service increasingly sold as <a href=\"https:\/\/www.quantumfiber.com\">Quantum Fiber<\/a>. Nationally advertised base prices commonly run about $55\/month for Simply Unlimited, $50\/month for 500 Mbps fiber, and $70\/month for ~gigabit, all with no annual contract and no data caps. The former \u201cPrice for Life\u201d promotion is no longer offered to new customers.<\/p>\n\n\n\n<p>Even more notable is CenturyLink\u2019s and Quantum Fiber\u2019s month\u2011to\u2011month approach and unlimited data across plans, with the exact price and any one\u2011time charges disclosed on the <a href=\"https:\/\/www.fcc.gov\">FCC Broadband Facts<\/a> label at checkout. Note: The FCC\u2019s Affordable Connectivity Program has wound down; eligible households should instead review the <a href=\"https:\/\/www.fcc.gov\">Lifeline<\/a> program for ongoing assistance.<\/p>\n\n\n\n<p>To put these offerings in context, we compared current CenturyLink\/Quantum Fiber plans with major competitors. Fiber gigabit list prices cluster around $60\u2013$90 per month nationally, and Quantum Fiber\u2019s $70 gig and $50 500 Mbps tiers are among the more competitive options; your actual experience will depend on your connection type and location.<\/p>\n\n\n            <span class=\"b-toc-anchor\" id=\"overview\" title=\"CenturyLink Overview\"><\/span>\n    \n\n\n<figure class=\"wp-block-table\"><table class=\"\"><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><img decoding=\"async\" loading=\"lazy\" width=\"328\" height=\"126\" class=\"wp-image-325867\" style=\"width: 150px;\" src=\"https:\/\/www.reviews.com\/wp-content\/uploads\/2020\/03\/CenturyLink-Logo-328x126-1.png\" alt=\"CenturyLink-Logo\" srcset=\"https:\/\/www.reviews.com\/wp-content\/uploads\/2020\/03\/CenturyLink-Logo-328x126-1.png 328w, https:\/\/www.reviews.com\/wp-content\/uploads\/2020\/03\/CenturyLink-Logo-328x126-1-300x115.png 300w, https:\/\/www.reviews.com\/wp-content\/uploads\/2020\/03\/CenturyLink-Logo-328x126-1-120x46.png 120w, https:\/\/www.reviews.com\/wp-content\/uploads\/2020\/03\/CenturyLink-Logo-328x126-1-50x19.png 50w\" sizes=\"(max-width: 328px) 100vw, 328px\" \/><br><a href=\"https:\/\/www.allconnect.com\/providers\/centurylink?subid=8b2299be-43bb-4898-8021-e620968e5448&amp;utm_mcid=3570454\" rel=\"nofollow sponsored\"><strong>View Plans<\/strong><\/a><\/td><td><a href=\"https:\/\/go.reviews.com\/?dest=https%3A%2F%2Fwww.allconnect.com%2Fproviders%2Fcenturylink%2F%3Futm_mcid%3D3570454%26subid%3Dr13944&amp;product_id=267103&amp;outcome=monetized&amp;referrer=https%3A%2F%2Fwww.reviews.com%2Fdsl-internet%2Fcenturylink%2F&amp;anonymous_id=4b97e74d-5883-490b-85eb-780afe05f9f8&amp;instance_id=37c941e0-d003-4c83-a981-86ad8f5e0894&amp;session_id=6272ab1a-4157-4f89-af3d-c7655f35440e&amp;position=0&amp;location=ONETOPCARD&amp;text=CenturyLink&amp;referrer=https%3A%2F%2Fwww.reviews.com%2Fdsl-internet%2Fcenturylink%2F&amp;anonymous_id=4b97e74d-5883-490b-85eb-780afe05f9f8&amp;instance_id=37c941e0-d003-4c83-a981-86ad8f5e0894&amp;session_id=6272ab1a-4157-4f89-af3d-c7655f35440e&amp;position=0&amp;location=ONETOPCARD&amp;text=CenturyLink\" rel=\"nofollow sponsored\"><strong>CenturyLink<\/strong><\/a><br><strong>DSL and fiber (Quantum Fiber) connections<\/strong><br><strong>No data caps<\/strong><br><strong>No annual contract<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Pros<\/strong><\/h2>\n\n\n\n<ul><li>\u2713 Competitive fiber pricing (500 Mbps for $50; ~1 Gig for $70)<\/li><li>\u2713 No annual contracts and no data caps<\/li><li>\u2713 Transparent pricing via <a href=\"https:\/\/www.fcc.gov\">FCC Broadband Facts labels<\/a><\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Cons<\/strong><\/h2>\n\n\n\n<ul><li>\u2717 DSL speeds vary widely by address and trail cable\/fiber performance<\/li><li>\u2717 \u201cPrice for Life\u201d no longer offered to new customers<\/li><li>\u2717 Customer satisfaction remains below the ISP average for legacy CenturyLink service<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>CenturyLink Internet Plans and Prices<\/strong><\/h3>\n\n\n\n<p><em>Simple, no\u2011annual\u2011contract plans with unlimited data; pricing is address\u2011specific and shown on the <a href=\"https:\/\/www.fcc.gov\">FCC Broadband Facts<\/a> label.<\/em><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"\"><tbody><tr><td>Plan<\/td><td>Price<\/td><td>Download\/Upload Speeds<\/td><td>Connection Type<\/td><td>Best for<\/td><\/tr><tr><td>Simply Unlimited (up to 10 Mbps)<\/td><td>$55<\/td><td>Speed varies by address<\/td><td>DSL<\/td><td>Email and basic browsing<\/td><\/tr><tr><td>Simply Unlimited (up to 40 Mbps)<\/td><td>$55<\/td><td>Speed varies by address<\/td><td>DSL<\/td><td>Light streaming<\/td><\/tr><tr><td>Simply Unlimited (up to 60 Mbps)<\/td><td>$55<\/td><td>Speed varies by address<\/td><td>DSL<\/td><td>HD streaming on a few devices<\/td><\/tr><tr><td>Simply Unlimited (up to 100 Mbps)<\/td><td>$55<\/td><td>Up to 100 Mbps (address\u2011dependent)<\/td><td>DSL<\/td><td>Household multitasking<\/td><\/tr><tr><td>Quantum Fiber 500 Mbps<\/td><td>$50<\/td><td>Up to 500\/500 Mbps<\/td><td>Fiber<\/td><td>Most homes: 4K streaming, gaming, WFH<\/td><\/tr><tr><td>Quantum Fiber Gig<\/td><td>$70<\/td><td>Up to ~940\/940 Mbps<\/td><td>Fiber<\/td><td>Mega users<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><em>Data current as of Nov 2025; verify at checkout via the <a href=\"https:\/\/www.fcc.gov\">FCC Broadband Facts<\/a> label.<\/em><\/p>\n\n\n\n<p>* Package availability depends on location and prices vary. For more details on these plans <a href=\"https:\/\/go.reviews.com\/?dest=https%3A%2F%2Fwww.allconnect.com%2Fproviders%2Fatt%2F%3Futm_mcid%3D3570449%26subid%3Dr12941&amp;product_id=266099&amp;outcome=monetized&amp;referrer=https%3A%2F%2Fwww.reviews.com%2Fdsl-internet%2Fatt%2F&amp;anonymous_id=e726c00c-bff9-4a61-b9ef-4bedcc52d2ab&amp;instance_id=c4e21363-6b9a-4deb-bd81-8037245e4e66&amp;session_id=2214609f-aac4-4a3e-82e8-13ccfd14b533&amp;position=0&amp;location=ONETOPCARD&amp;text=AT&amp;T%20Internet&amp;referrer=https%3A%2F%2Fwww.reviews.com%2Fdsl-internet%2Fatt%2F&amp;anonymous_id=e726c00c-bff9-4a61-b9ef-4bedcc52d2ab&amp;instance_id=c4e21363-6b9a-4deb-bd81-8037245e4e66&amp;session_id=2214609f-aac4-4a3e-82e8-13ccfd14b533&amp;position=0&amp;location=ONETOPCARD&amp;text=AT&amp;T%20Internet\" rel=\"nofollow sponsored\">click here<\/a> to learn more from our partner site, Allconnect.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Fiber Plans, Speed, and Data<\/strong><\/h3>\n\n\n\n<p>In most fiber\u2011served areas, Lumen markets service as <a href=\"https:\/\/www.quantumfiber.com\">Quantum Fiber<\/a> with two widely advertised tiers: 500 Mbps for $50\/month and ~1 Gig for $70\/month. Multi\u2011gig options (2\u20138 Gbps) are available in select areas at higher prices. Plans feature unlimited data, no annual contracts, and Wi\u2011Fi equipment typically included; exact pricing and any one\u2011time charges are confirmed at checkout on the <a href=\"https:\/\/www.fcc.gov\">Broadband Facts label<\/a>.<\/p>\n\n\n\n<p>As of late 2025, major U.S. fiber gigabit list prices cluster around $60\u2013$90\/month; there\u2019s no broad industry announcement of near\u2011term base\u2011price hikes. Always verify the current rate for your address on the provider\u2019s plan page and Broadband Facts label.<\/p>\n\n\n\n<p>Even with regional price differences, the 500 Mbps and ~1 Gig fiber tiers are strong values for households that stream in 4K, game online, back up large files, and work from home across many devices.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>DSL Plans, Speed, and Data<\/strong><\/h3>\n\n\n\n<p>CenturyLink\u2019s <a href=\"https:\/\/www.centurylink.com\/home\/internet\/\">Simply Unlimited Internet<\/a> is a no\u2011annual\u2011contract plan over copper where available. Speeds vary significantly by address (often up to 100 Mbps), and performance depends on line conditions and distance. Plans are <a href=\"https:\/\/www.centurylink.com\/aboutus\/legal\/internet-service-disclosure\/full-version.html\">unlimited data<\/a>, with exact monthly price, equipment, and installation details shown on the <a href=\"https:\/\/www.fcc.gov\">FCC Broadband Facts<\/a> label at checkout.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Price for life<\/strong><\/h3>\n\n\n\n<p>CenturyLink\u2019s former \u201cPrice for Life\u201d promotion is no longer offered to new customers. Some existing customers may be grandfathered under prior terms; confirm your account\u2019s specifics and rely on the address\u2011specific Broadband Facts label for current pricing and conditions before ordering.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Who is each plan best for?<\/strong><\/h3>\n\n\n\n<ul><li>Simply Unlimited (up to 10 Mbps) &#8211; Best for a single user with 1\u20132 devices<\/li><li>Simply Unlimited (up to 40 Mbps) &#8211; Best for a single user with 3\u20134 devices<\/li><li>Simply Unlimited (up to 60 Mbps) &#8211; Best for two users with up to 5 devices<\/li><li>Simply Unlimited (up to 100 Mbps) &#8211; Best for three to four users with up to 8 devices<\/li><li>Quantum Fiber 500 Mbps &#8211; Best for 4+ users with many devices and 4K streaming<\/li><li>Quantum Fiber Gig &#8211; Best for 5+ users, heavy gaming, and large uploads\/backups<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How Fast is CenturyLink Internet?<\/strong><\/h3>\n\n\n\n<p>The <a href=\"https:\/\/www.fcc.gov\">FCC\u2019s Measuring Broadband America<\/a> program finds major ISPs generally deliver at least 100% of advertised download speeds during peak hours, with low packet loss and stable latency. Performance still varies by access technology: DSL over copper is highly distance\u2011sensitive, while fiber tends to deliver more consistent speeds and lower latency.<\/p>\n\n\n\n<p>Independent 2025 testing shows U.S. median fixed broadband downloads in the mid\u2011200 Mbps range, uploads in the mid\u201120s to mid\u201130s Mbps, and median last\u2011mile latency in the mid\u2011teens milliseconds, with fiber providers leading on speed and consistency relative to DSL. See recent reporting from <a href=\"https:\/\/www.speedtest.net\">Ookla<\/a> and <a href=\"https:\/\/radar.cloudflare.com\/quality\/united-states\">Cloudflare Radar<\/a> for current snapshots.<\/p>\n\n\n            <span class=\"b-toc-anchor\" id=\"availability\" title=\"Internet Availability\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\"><strong>Internet Availability<\/strong><\/h2>\n\n\n\n<p>Widely available legacy DSL in many markets, with fiber availability expanding but still address\u2011specific.<\/p>\n\n\n\n<p>With availability across <a href=\"https:\/\/www.centurylink.com\/local.html\">many states<\/a>, CenturyLink provides consumer internet in multiple U.S. regions. Exact plan types and speeds vary by neighborhood and address.<\/p>\n\n\n\n<p>Although many customers will still see a copper\/DSL option, Lumen is expanding fiber as <a href=\"https:\/\/www.quantumfiber.com\">Quantum Fiber<\/a>, and some former CenturyLink territories are now being upgraded by Brightspeed. Fiber availability remains concentrated in select areas and MDUs; check CenturyLink\u2019s fiber page (<a href=\"https:\/\/www.centurylink.com\/fiber\/plans-and-pricing\/\">select areas<\/a>), Quantum Fiber\u2019s address checker, and the <a href=\"https:\/\/broadbandmap.fcc.gov\">FCC National Broadband Map<\/a>. Use our <a href=\"https:\/\/www.reviews.com\/utilities\/internet\/best\/\">zip tool<\/a> to check if your address is serviceable.<\/p>\n\n\n            <span class=\"b-toc-anchor\" id=\"factors\" title=\"Other Factors to Consider\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\"><strong>Other Factors to Consider<\/strong><\/h2>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Simple Equipment<\/strong><\/h4>\n\n\n\n<p><em>Simple equipment, with the ability to opt out to avoid the monthly fee.<\/em><\/p>\n\n\n\n<p>The type of modem\/gateway and any equipment charges depend on your plan and address. On DSL, a compatible modem\/router is required and can typically be leased or purchased. On Quantum Fiber, Wi\u2011Fi equipment is typically included at no monthly rental charge. Installation options and any one\u2011time fees vary by market and are disclosed on the <a href=\"https:\/\/www.fcc.gov\">Broadband Facts label<\/a>.<\/p>\n\n\n\n<p>To avoid recurring equipment fees on DSL, consider purchasing a compatible modem upfront or using your own, while using the included gateway on fiber. Upfront costs can pay for themselves over time compared with monthly rentals.<\/p>\n\n\n\n<p>Should you choose to opt out of CenturyLink\u2019s equipment entirely, make sure your <a href=\"https:\/\/www.centurylink.com\/home\/help\/internet\/modems-and-routers.html\">router is compatible<\/a>. If you only have a fiber-dedicated connection available, your old DSL modem may not be able to deliver the speeds you\u2019re paying for.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Notable Fees<\/strong><\/h4>\n\n\n\n<ul><li>Equipment lease fee (DSL): Varies by location (see FCC Broadband Facts label)<\/li><li>Professional installation fee: Varies by location (disclosed at checkout)<\/li><li>Self installation fee: Shipping\/handling may apply (varies by location)<\/li><\/ul>\n\n\n\n<p><em>*Often disclosed at checkout and sometimes waived for online orders<\/em><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>No TV Bundles<\/strong><\/h4>\n\n\n\n<p>CenturyLink is extremely limited in its bundling options, offering only one: internet and unlimited nationwide home phone. There are no native TV or mobile bundles; this contrasts with some competitors that offer integrated TV or mobile discounts.<\/p>\n\n\n\n<p>However, it\u2019s not all bad news. With an internet connection and a compatible streaming device, CenturyLink users can look into one of the many <a href=\"https:\/\/www.reviews.com\/entertainment\/streaming\/best-tv-services\/\">TV streaming services<\/a> that are often cheaper than traditional TV packages.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Mediocre customer service ratings<\/strong><\/h4>\n\n\n\n<p>Customers of any telecom provider know the industry\u2019s customer service could use some work \u2014 including CenturyLink. It continues to receive mixed feedback, with stronger perceptions where fiber is available and weaker ratings where service is primarily DSL.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.theacsi.org\/industries\/telecommunications\/internet-service-providers\">ACSI\u2019s 2025 results<\/a> and the <a href=\"https:\/\/www.jdpower.com\/press-releases\/2025-us-internet-service-provider-satisfaction-study\">2025 J.D. Power study<\/a> both place CenturyLink below the ISP industry average on customer satisfaction, while Lumen\u2019s Quantum Fiber tends to fare better in reader surveys such as <a href=\"https:\/\/www.pcmag.com\">PCMag\u2019s 2025 Readers\u2019 Choice<\/a>. If you value customer service above all else, consider fiber\u2011first competitors where available.<\/p>\n\n\n            <span class=\"b-toc-anchor\" id=\"competition\" title=\"The Competition\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\"><strong>CenturyLink vs. Other Providers<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"\"><tbody><tr><td><br><\/td><td>Starting Price<\/td><td>Availability<\/td><td>Download Speeds<\/td><td>Connection<\/td><td>Contract<\/td><\/tr><tr><td>CenturyLink<\/td><td>$55<\/td><td>Many states (address\u2011dependent)<\/td><td>Up to 100 Mbps (DSL) or ~940 Mbps (fiber)<\/td><td>DSL, Fiber<\/td><td>None<\/td><\/tr><tr><td>Verizon<\/td><td>$50<\/td><td>Regional (Northeast\/Mid\u2011Atlantic)<\/td><td>300 Mbps &#8211; 1 Gig<\/td><td>Fiber<\/td><td>None<\/td><\/tr><tr><td>Frontier<\/td><td>$69.99<\/td><td>Multiple states (address\u2011dependent)<\/td><td>500 Mbps &#8211; 5 Gbps<\/td><td>Fiber<\/td><td>None<\/td><\/tr><tr><td>AT&amp;T<\/td><td>$55<\/td><td>Selected states<\/td><td>300 Mbps &#8211; 5 Gbps<\/td><td>Fiber<\/td><td>None<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>*Prices for stand-alone internet service, current at time of publication. Prices may vary by location. Contract length may vary. Confirm the exact price and fees for your address on the provider\u2019s <a href=\"https:\/\/www.fcc.gov\">FCC Broadband Facts<\/a> label.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Further Reading<\/strong><\/h3>\n\n\n\n<ul><li><a href=\"https:\/\/www.reviews.com\/utilities\/internet\/best\/\">zip tool<\/a><\/li><li><a href=\"https:\/\/www.reviews.com\/utilities\/internet\/verizon-review\/\">Verizon Fios Review<\/a><\/li><li><a href=\"https:\/\/www.reviews.com\/utilities\/internet\/frontier-review\/\">Frontier Internet Review<\/a><\/li><li><a href=\"https:\/\/www.reviews.com\/utilities\/internet\/att-review\/\">AT&amp;T Internet Review<\/a><\/li><\/ul>\n\n\n\n","protected":false},"excerpt":{"rendered":"<p>CenturyLink now focuses on two core offerings: Simply Unlimited Internet over copper (speed varies by address) and fiber service increasingly sold as Quantum Fiber. Nationally advertised base prices commonly run about $55\/month for Simply Unlimited, $50\/month for 500 Mbps fiber, and $70\/month for ~gigabit, all with no annual contract and no data caps. The former [&hellip;]<\/p>\n","protected":false},"author":345,"featured_media":336061,"parent":2266,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-reviews.php","meta":[],"categories":[21563],"tags":[],"post_author":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CenturyLink Review 2021 | Review.com<\/title>\n<meta name=\"description\" content=\"CenturyLink boasts two claims to fame: a generous menu of high-speed options, including fiber gigabit, and the ability to lock in a low rate for life.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reviews.com\/utilities\/internet\/centurylink-review\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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