{"id":324682,"date":"2025-11-07T17:37:53","date_gmt":"2025-11-07T22:37:53","guid":{"rendered":"https:\/\/www.reviews.com\/?page_id=88568"},"modified":"2025-11-07T17:37:53","modified_gmt":"2025-11-07T22:37:53","slug":"travelers-review","status":"publish","type":"page","link":"https:\/\/www.reviews.com\/insurance\/car\/travelers-review\/","title":{"rendered":"Travelers Auto Insurance Review"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Reviews Report<\/h3>\n\n\n\n<ul class=\"is-style-blog-list\"><li>Reviews.com scores Travelers a 4.2 out of 5 based on discounts, coverage options, digital experience, and third-party ratings.<\/li><li>Travelers has over 150 years of experience in providing auto insurance in the U.S. and currently serves <a href=\"https:\/\/www.nerdwallet.com\">42 states and Washington, D.C.<\/a><\/li><li>Customer satisfaction varies by region; in <a href=\"https:\/\/www.jdpower.com\/business\/press-releases\/2025-us-auto-insurance-study\">J.D. Power\u2019s 2025 U.S. Auto Insurance Study<\/a>, Travelers generally trails the top-ranked brands in many regions, with performance differing by market.&nbsp;<\/li><\/ul>\n\n\n\n<p>Travelers is one of the <a class=\"achor-toggles\" href=\"https:\/\/www.reviews.com\/insurance\/car\/the-largest-car-insurance-companies\/\">largest auto insurance companies<\/a> in the U.S. Although most car insurance providers offer several discounts, coverage options, and add-ons, Travelers stands out with its wide variety of options like <a class=\"achor-toggles\" href=\"https:\/\/www.reviews.com\/insurance\/car\/what-is-gap-insurance\/\">gap insurance<\/a>, accident forgiveness, roadside assistance, <a href=\"https:\/\/www.travelers.com\">new car replacement and other optional coverages<\/a>, a rideshare endorsement in participating states, and <a href=\"https:\/\/www.travelers.com\">discounts<\/a>. Drivers may also save with <a href=\"https:\/\/www.travelers.com\">IntelliDrive telematics<\/a> (state rules and driving behavior apply).<\/p>\n\n\n\n<p>We reviewed Travelers auto insurance based on key areas such as coverage, discounts, customer satisfaction, and how it compares to other <a class=\"achor-toggles\" href=\"https:\/\/www.reviews.com\/insurance\/car\/best\/\">top auto insurance<\/a> companies in the nation. Our update reflects the latest <a href=\"https:\/\/www.jdpower.com\/business\/press-releases\/2025-us-auto-insurance-study\">J.D. Power U.S. Auto Insurance Study (2025)<\/a> and the separate <a href=\"https:\/\/www.jdpower.com\/business\/press-releases\/2025-us-auto-claims-satisfaction-study\">U.S. Auto Claims Satisfaction Study (2025)<\/a>, and references the <a href=\"https:\/\/eapps.naic.org\">NAIC complaint index<\/a> for current complaint patterns.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">States Where Travelers&#8217; Premiums Are Cheapest and Most Expensive<\/h2>\n\n\n<div class=\"infogram-graphic infogram-graphic--carrier_most_least_expensive_states h-margin-top-30 h-margin-bottom-30\">\n    <div class=\"h-align-center\"><iframe src=\"https:\/\/e.infogram.com\/27db60a6-29ba-4822-b765-0d13a29f553b?src=embed\" title=\"Carrier Rates Most\/Least - Traverlers\" scrolling=\"no\" frameborder=\"0\" style=\"border:none;\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n<\/div>\n\n\n\n\n<figure class=\"wp-block-table\"><table class=\"\"><tbody><tr><td><a href=\"https:\/\/www.reviews.com\/insurance\/car\/best-in-new-york\/\" rel=\"nofollow\" class=\"achor-toggles\">New York<\/a><\/td><td><a href=\"https:\/\/www.reviews.com\/insurance\/car\/best-in-rhode-island\/\" class=\"achor-toggles\">Rhode Island<\/a><\/td><td><a href=\"https:\/\/www.reviews.com\/insurance\/car\/best-in-arizona\/\" class=\"achor-toggles\">Arizona <\/a><\/td><td><a href=\"https:\/\/www.reviews.com\/insurance\/car\/best-in-virginia\/\" class=\"achor-toggles\">Virginia <\/a><\/td><\/tr><tr><td><a href=\"https:\/\/www.reviews.com\/insurance\/car\/best-in-illinois\/\" class=\"achor-toggles\"> Illinois<\/a><\/td><td><a href=\"https:\/\/www.reviews.com\/insurance\/car\/best-in-delaware\/\" class=\"achor-toggles\">Delaware<\/a><\/td><td><a href=\"https:\/\/www.reviews.com\/insurance\/car\/best-in-delaware\/\" class=\"achor-toggles\">Washington<\/a><\/td><td><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><small><i>Data Source: <a href=\"https:\/\/www.coverage.com\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener\" class=\"achor-toggles\">Coverage.com<\/a><\/i><\/small><\/p>\n\n\n            <span class=\"b-toc-anchor\" id=\"overview\" title=\"Overview\"><\/span>\n    \n\n\n<section id=\"block_60831111d235f\" class=\"block b-stats-overview\">\n    <h2 class=\"b-stats-overview-title\">Travelers Auto Insurance Overview<\/h2>\n    <div class=\"b-stats-overview-grid\">\n                <div class=\"b-stats-overview-grid-item\">\n            <div class=\" b-stats-overview-grid-item-title\">\n                Reviews.com Score: \n                            <\/div>\n\n            <span class=\"b-stats-overview-grid-item-value\">4.2<\/span>\n        <\/div>\n                <div class=\"b-stats-overview-grid-item\">\n            <div class=\" b-stats-overview-grid-item-title\">\n                In business since\n                            <\/div>\n\n            <span class=\"b-stats-overview-grid-item-value\">1853<\/span>\n        <\/div>\n                <div class=\"b-stats-overview-grid-item\">\n            <div class=\"tooltip b-stats-overview-grid-item-title\">\n                AM Best\n                                    <span class=\"tooltip-content\">AM Best rates insurance providers creditworthiness. Ratings are  based on the provider\u2019s ability to follow through with a payout when a consumer files a claim.<\/span>\n                            <\/div>\n\n            <span class=\"b-stats-overview-grid-item-value\">A+ (Superior)<\/span>\n        <\/div>\n                <div class=\"b-stats-overview-grid-item\">\n            <div class=\"tooltip b-stats-overview-grid-item-title\">\n                J.D. Power\n                                    <span class=\"tooltip-content\">J.D. Power scores are based on surveys for customer satisfaction and product quality.<\/span>\n                            <\/div>\n\n            <span class=\"b-stats-overview-grid-item-value\">861*<\/span>\n        <\/div>\n                <div class=\"b-stats-overview-grid-item\">\n            <div class=\" b-stats-overview-grid-item-title\">\n                States served\n                            <\/div>\n\n            <span class=\"b-stats-overview-grid-item-value\">42 and Washington, D.C.<\/span>\n        <\/div>\n            <\/div>\n<\/section>\n\n\n            <span class=\"b-toc-anchor\" id=\"review\" title=\"Travelers Insurance Review\"><\/span>\n    \n\n\n<p>With over 150 years of experience in providing auto insurance and local agents around the U.S., Travelers is recognized by third-party agencies like J.D. Power and AM Best. In the latest <a href=\"https:\/\/www.jdpower.com\/business\/press-releases\/2025-us-auto-insurance-study\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener nofollow\" class=\"achor-toggles\">J.D. Power U.S. Auto Insurance Study<\/a>, results are reported by region on a 1,000-point scale and Travelers\u2019 placement varies by market. In the separate <a href=\"https:\/\/www.jdpower.com\/business\/press-releases\/2025-us-auto-claims-satisfaction-study\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener nofollow\" class=\"achor-toggles\">U.S. Auto Claims Satisfaction Study<\/a>, Travelers\u2019 post-claim experience likewise reflects industry-wide pressures, with outcomes differing by claim type and region. AM Best currently affirms an <a href=\"https:\/\/investor.travelers.com\">A++ (Superior) Financial Strength Rating<\/a> for Travelers\u2019 core property\/casualty subsidiaries, supporting confidence in claim-paying ability.<\/p>\n\n\n\n<p>Although Travelers\u2019 customer satisfaction scores vary across different regions, the auto insurance provider helps make customers\u2019 insurance experience convenient with its digital management options. Customers can file and track claims online via the <a href=\"https:\/\/www.travelers.com\/claims\">Travelers Claims Center<\/a>, manage bills and policy documents on web or mobile, and may opt into telematics through <a href=\"https:\/\/www.travelers.com\">IntelliDrive<\/a>. Broader industry research, such as J.D. Power\u2019s <a href=\"https:\/\/www.jdpower.com\/business\/press-releases\/2024-us-insurance-digital-experience-study\">Digital Experience Study<\/a>, highlights that fast task completion, transparent claims tracking, and payment flexibility are key drivers of satisfaction.<\/p>\n\n\n            <span class=\"b-toc-anchor\" id=\"pros\" title=\"Pros vs. Cons\"><\/span>\n    \n\n\n<section id=\"block_60831193d2365\" class=\"block b-pro-cons\">\n            \n<div class=\"b-pro-cons__wrapper\">\n    <h4 class=\"b-pro-cons__title b-pro-cons__title--important\"> PROS<\/h4>\n    <ul class=\"b-pro-cons__list b-pro-cons__list--pros\">\n                                <li class=\"b-pro-cons__list-item \">\n                <span class=\"b-pro-cons__list-item-title\">Provides extensive coverage options, such as gap insurance, and rental coverage<\/span>\n\n                            <\/li>\n                                        <li class=\"b-pro-cons__list-item \">\n                <span class=\"b-pro-cons__list-item-title\">Accident forgiveness and minor violation forgiveness offered for drivers concerned about premium increases following a first incident<\/span>\n\n                            <\/li>\n                                        <li class=\"b-pro-cons__list-item \">\n                <span class=\"b-pro-cons__list-item-title\">Umbrella insurance offered for auto, home and boat<\/span>\n\n                            <\/li>\n                                        <li class=\"b-pro-cons__list-item \">\n                <span class=\"b-pro-cons__list-item-title\">Responsible driver savings<\/span>\n\n                            <\/li>\n                                        <li class=\"b-pro-cons__list-item \">\n                <span class=\"b-pro-cons__list-item-title\">Young driver discounts<\/span>\n\n                            <\/li>\n                <\/ul>\n<\/div>\n    \n            \n<div class=\"b-pro-cons__wrapper\">\n    <h4 class=\"b-pro-cons__title b-pro-cons__title--important\"> CONS<\/h4>\n    <ul class=\"b-pro-cons__list b-pro-cons__list--cons\">\n                                <li class=\"b-pro-cons__list-item \">\n                <span class=\"b-pro-cons__list-item-title\">Online quote tool is only available in certain states<\/span>\n\n                            <\/li>\n                                        <li class=\"b-pro-cons__list-item \">\n                <span class=\"b-pro-cons__list-item-title\">Less competitive average J.D. Power rating<\/span>\n\n                            <\/li>\n                                        <li class=\"b-pro-cons__list-item \">\n                <span class=\"b-pro-cons__list-item-title\">Travelers scored 861 average rating across all regions in J.D. Power\u2019s study, while the industry average was 872 out of 1,000.<\/span>\n\n                            <\/li>\n                <\/ul>\n<\/div>\n    <\/section>\n\n\n            <span class=\"b-toc-anchor\" id=\"highlights\" title=\"Highlights\"><\/span>\n    \n\n                \n<section id=\"block_6083120ad236d\" class=\"block b-highlights-tabs\">\n    <h2 class=\"b-highlights-tabs__title\">Travelers Auto Insurance Highlights<\/h2>\n    \n    <div class=\"b-highlights-tabs__tabs-list\">\n        <div class=\"b-highlights-tabs__tabs-list-nav\">\n                            <div class='b-highlights-tabs__tabs-list-nav-item active' data-index=\"1\"> Coverage <\/div>\n                            <div class='b-highlights-tabs__tabs-list-nav-item ' data-index=\"2\"> Customer Experience <\/div>\n                            <div class='b-highlights-tabs__tabs-list-nav-item ' data-index=\"3\"> Discounts &#038; Add-ons <\/div>\n                            <div class='b-highlights-tabs__tabs-list-nav-item ' data-index=\"4\"> Claims <\/div>\n                    <\/div>\n\n        <div class=\"swiper-container\">\n            <div class=\"swiper-wrapper\">\n                                                        <div class=\"swiper-slide b-highlights-tabs__slide\">\n                        <div class=\"b-highlights-tabs__slide-content\" data-title=\"Coverage\">\n                            \n                                                            <div class=\"b-highlights-tabs__slide-content-alt-description\">\n                                    <p><span style=\"font-weight: 400;\">In addition to basic auto insurance coverage, such as liability insurance, <\/span><a href=\"https:\/\/www.reviews.com\/insurance\/car\/full-coverage\/\"><span style=\"font-weight: 400;\">comprehensive and collision coverage<\/span><\/a><span style=\"font-weight: 400;\">, personal injury protection for no-fault states, medical payments, and uninsured\/underinsured motorist coverage, Travelers also offers several coverage options to build a more robust policy. Some of its options include rental coverage, new car replacement, roadside assistance, and rideshare coverage.<\/span><\/p>\n\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                                                        <div class=\"swiper-slide b-highlights-tabs__slide\">\n                        <div class=\"b-highlights-tabs__slide-content\" data-title=\"Customer Experience\">\n                            \n                                                            <div class=\"b-highlights-tabs__slide-content-alt-description\">\n                                    <p><span style=\"font-weight: 400;\">According to the National Association of Insurance Commissioners (NAIC), Travelers received\u00a0 a minimal number of overall complaints compared to the industry average. As of 2021, NAIC\u2019s complaint index for Travelers insurance is 0.44, well under the market average of 1.0.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In terms of Travelers\u2019 J.D. Power customer satisfaction ratings, New York policyholders rank the provider highest out of all regions studied in the 2021 Auto Insurance Study, with a score of 844 out of 1,000 points \u2014 the second-highest score after State Farm. In Florida and the Mid-Atlantic region, Travelers scored just six points below the industry average, still placing over several competitors.<\/span><\/p>\n\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                                                        <div class=\"swiper-slide b-highlights-tabs__slide\">\n                        <div class=\"b-highlights-tabs__slide-content\" data-title=\"Discounts &#038; Add-ons\">\n                            \n                                                            <div class=\"b-highlights-tabs__slide-content-alt-description\">\n                                    <p><span style=\"font-weight: 400;\">Travelers offers a variety of common and unique add-on and discount options. Drivers may add on gap insurance, rental coverage, roadside assistance, new car replacement, accident forgiveness, ride-sharing, and umbrella insurance.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Travelers offers 14 discount options, including standard discounts like safe driver, multi-policy and good student, as well as less common options like homeowner, hybrid\/electric vehicle, and affinity group member discounts.<\/span><\/p>\n\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                                                        <div class=\"swiper-slide b-highlights-tabs__slide\">\n                        <div class=\"b-highlights-tabs__slide-content\" data-title=\"Claims\">\n                            \n                                                            <div class=\"b-highlights-tabs__slide-content-alt-description\">\n                                    <p><span style=\"font-weight: 400;\">Travelers\u2019 claim filing process is fairly simple. Users can log in to MyTraevelers\u2019 web or mobile app to file a claim digitally and upload files, report a claim, or check the status of the claim. Once a claim is filed, Travelers will evaluate the loss through a claim professional.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once the claim process is finalized successfully, drivers could opt to receive their checks in the mail or electronically through one of Travelers ePay options.<\/span><\/p>\n\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                            <\/div>\n\n            <div class=\"swiper-navigation-wrapper-refresh\">\n                <div class=\"swiper-button-prev\"><\/div>\n                <div class=\"swiper-pagination\"><\/div>\n                <div class=\"swiper-button-next\"><\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n            <span class=\"b-toc-anchor\" id=\"bundling\" title=\"Travelers\u2019 Car Insurance Bundling Discounts for Cheaper Insurance\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\">Travelers\u2019 Car Insurance Bundling Discounts for Cheaper Insurance<\/h2>\n\n\n\n<p>Travelers offers multiple <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.travelers.com\/bundle-your-policies\" target=\"_blank\" rel=\"noreferrer noopener nofollow\" class=\"achor-toggles\">bundling<\/a> options that may bring your premium costs down. If you are a homeowner, you could <a href=\"https:\/\/www.reviews.com\/insurance\/car\/bundling-insurance\/\" class=\"achor-toggles\">bundle your car and home policies<\/a> and qualify for a multi-policy discount on your auto insurance. You could also save when you buy auto and renters insurance together. To find out how much you might save by purchasing multiple policies through Travelers, you may use Travelers\u2019 <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.travelers.com\/bundle-your-policies\" target=\"_blank\" rel=\"noreferrer noopener nofollow\" class=\"achor-toggles\">online quote portal<\/a> to get a quote for car and home insurance bundles or speak directly with an agent.<\/p>\n\n\n            <span class=\"b-toc-anchor\" id=\"competition\" title=\"The Competition \"><\/span>\n    \n\n\t\t\n<section id=\"block_60831283d2372\" class=\"b-compare-table\">\n\t<h2 class=\"b-compare-table-title\">Travelers Car Insurance vs. The Competition <\/h2>\n\n\t\t\t<div class=\"b-compare-table__table-wrapper\">\n\t\t\t<table class=\"b-compare-table__table\">\n\t\t\t\t<thead class=\"b-compare-table__table-head\">\n\t\t\t\t\t<tr>\n\t\t\t\t\t\t<th><\/th>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<th>\n\t\t\t\t\t\t\t\t<span class=\"b-compare-table__table-head-brand tooltip\">\n\t\t\t\t\t\t\t\t\tReviews.com Score\n\t\t\t\t\t\t\t\t\t<span class=\"tooltip-content\">\n\t\t\t\t\t\t\t\t\t\tScore is based on company&#8217;s customer experience, financial stability, and coverage options.\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/th>\n\n\t\t\t\t\t\t<\/th>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<th>\n\t\t\t\t\t\t\t\t<span class=\"b-compare-table__table-head-brand tooltip\">\n\t\t\t\t\t\t\t\t\tAM Best\n\t\t\t\t\t\t\t\t\t<span class=\"tooltip-content\">\n\t\t\t\t\t\t\t\t\t\tAM Best rates insurance providers creditworthiness. Ratings are  based on the provider\u2019s ability to follow through with a payout when a consumer files a claim.\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/th>\n\n\t\t\t\t\t\t<\/th>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<th>\n\t\t\t\t\t\t\t\t<span class=\"b-compare-table__table-head-brand tooltip\">\n\t\t\t\t\t\t\t\t\tJ.D Power Customer Satisfaction*\n\t\t\t\t\t\t\t\t\t<span class=\"tooltip-content\">\n\t\t\t\t\t\t\t\t\t\tJ.D. Power scores are based on surveys for customer satisfaction and product quality.\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/th>\n\n\t\t\t\t\t\t<\/th>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<th>\n\t\t\t\t\t\t\t\t<span class=\"b-compare-table__table-head-brand \">\n\t\t\t\t\t\t\t\t\tNo. of Discounts\n\t\t\t\t\t\t\t\t\t<span class=\"tooltip-content\">\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/th>\n\n\t\t\t\t\t\t<\/th>\n\t\t\t\t\t\t\t\t\t\t<th><\/th>\n\t\t\t\t<\/thead>\n\t\t\t<\/tr>\n\t\t<\/thead>\n\t\t<tbody class=\"b-compare-table__table-body\">\n\t\t\t\t\t\t\t<tr id=\"block_60831283d2372-1\">\n\t\t\t\t\t<td>\n\t\t\t\t\t\t<a class=\"b-compare-table__table-body-pin-btn\" href=\"#\" data-tag='cta' data-tag-element-type='BUTTON' data-tag-location='COMPARISONTABLE' data-tag-outcome='PIN' data-tag-position='1'>Pin<\/a>\n\n\t\t\t\t\t\t<span class=\"b-compare-table__table-body-brand\">Travelers<\/span>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td>4.2<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td>A+ (Superior)<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td>824*<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td>14<\/td>\n\t\t\t\t\t\n\t\t\t\t\t<td>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t<tr id=\"block_60831283d2372-2\">\n\t\t\t\t\t<td>\n\t\t\t\t\t\t<a class=\"b-compare-table__table-body-pin-btn\" href=\"#\" data-tag='cta' data-tag-element-type='BUTTON' data-tag-location='COMPARISONTABLE' data-tag-outcome='PIN' data-tag-position='2'>Pin<\/a>\n\n\t\t\t\t\t\t<span class=\"b-compare-table__table-body-brand\">American Family<\/span>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td>4.6<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td>A (Excellent)<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td>839*<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td>18<\/td>\n\t\t\t\t\t\n\t\t\t\t\t<td>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t<tr id=\"block_60831283d2372-3\">\n\t\t\t\t\t<td>\n\t\t\t\t\t\t<a class=\"b-compare-table__table-body-pin-btn\" href=\"#\" data-tag='cta' data-tag-element-type='BUTTON' data-tag-location='COMPARISONTABLE' data-tag-outcome='PIN' data-tag-position='3'>Pin<\/a>\n\n\t\t\t\t\t\t<span class=\"b-compare-table__table-body-brand\">Liberty Mutual<\/span>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td>4.2<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td>A (Excellent)<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td>827*<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td>17<\/td>\n\t\t\t\t\t\n\t\t\t\t\t<td>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t<tr id=\"block_60831283d2372-4\">\n\t\t\t\t\t<td>\n\t\t\t\t\t\t<a class=\"b-compare-table__table-body-pin-btn\" href=\"#\" data-tag='cta' data-tag-element-type='BUTTON' data-tag-location='COMPARISONTABLE' data-tag-outcome='PIN' data-tag-position='4'>Pin<\/a>\n\n\t\t\t\t\t\t<span class=\"b-compare-table__table-body-brand\">Progressive<\/span>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td>4.4<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td>A+ (Superior)<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td>830*<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td>13<\/td>\n\t\t\t\t\t\n\t\t\t\t\t<td>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t<\/tr>\n\t\t\t\t\t<\/tbody>\n\t<\/table>\n<\/div><\/section>\n\n\n\n<p><em>Information accurate as of November 2025<\/em><\/p>\n\n\n\n<p><em>*<a href=\"https:\/\/www.jdpower.com\/business\/press-releases\/2025-us-auto-insurance-study\" rel=\"nofollow\" class=\"achor-toggles\">J.D. Power\u2019s 2025 U.S. Auto Insurance Study<\/a> reports regional scores on a 1,000-point scale; J.D. Power does not publish a single national composite score for each insurer.<\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Travelers vs. American Family&nbsp;<\/h3>\n\n\n\n<p>While American Family serves 19 states, Travelers provides insurance in 42 states and Washington, D.C.. When it comes to third-party rankings, performance varies by region and claim type in J.D. Power\u2019s <a href=\"https:\/\/www.jdpower.com\/business\/press-releases\/2025-us-auto-claims-satisfaction-study\">2025 Auto Claims Satisfaction Study<\/a>. In terms of products, American Family and Travelers both offer boat, condo, life, homeowners, and renters insurance. However, American Family also offers RV, Motorcycle, travel trailer, and mobile home insurance.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Travelers vs. Liberty Mutual<\/h3>\n\n\n\n<p>Liberty Mutual is another leading car insurance provider. In recent J.D. Power studies, both brands show mixed customer satisfaction that depends on the region and segment. Travelers holds a higher A.M. Best financial strength rating for its core subsidiaries, earning <a href=\"https:\/\/investor.travelers.com\">A++ (Superior)<\/a>, compared to Liberty Mutual\u2019s <a href=\"https:\/\/www.libertymutualgroup.com\/about-lm\/ratings\">A (Excellent)<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Travelers vs. Progressive<\/h3>\n\n\n\n<p>Progressive is another top car insurance provider and is the largest U.S. private passenger auto writer by 2023 direct premiums written (<a href=\"https:\/\/www.iii.org\/fact-statistic\/facts-statistics-auto-insurance\">NAIC\/III<\/a>). Both have a large market share and offer an extensive list of discounts and services. Progressive emphasizes telematics and direct distribution, while Travelers leans on independent agents and a broad multiline suite. In terms of product offerings, Progressive offers additional insurance services such as life, travel trailer, RV, motorcycle, and mobile home insurance, which Travelers does not offer. <\/p>\n\n\n            <span class=\"b-toc-anchor\" id=\"questions\" title=\"FAQ\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\">Travelers FAQ<\/h2>\n\n\n<div id=\"block_6083138bd238f\" class=\"block b-accordion\" data-js=\"b-accordion\">\n    <div class=\"b-accordion__container\">\n        <div class=\"b-accordion__header\">\n            <a href=\"#\" class=\"b-accordion__title\" data-tag='cta' data-tag-element-type='LINK' data-tag-location='ACCORDION' data-tag-outcome='INTERNALLINK' ><h3 class=\"b-accordion__title--h3\">Is Travelers auto insurance any good?<\/h3><\/a>\n            <span class=\"b-accordion__toggle chevron-arrow-down\"><\/span>\n        <\/div>\n        <div class=\"b-accordion__content\" style=\"display: none;\">\n            <p><span style=\"font-weight: 400;\">Travelers auto insurance is one of the top insurance providers in the U.S. and offers a wide range of coverage and add-ons, some of which are more unique to the company, as well as\u00a0 an extensive list of discounts. It is widely recognized by third-party rating agencies such as J.D. Power, NAIC, and AM Best. However, it ranks below average in several regions\u00a0 when it comes to customer satisfaction.<\/span><\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_608313a3d2390\" class=\"block b-accordion\" data-js=\"b-accordion\">\n    <div class=\"b-accordion__container\">\n        <div class=\"b-accordion__header\">\n            <a href=\"#\" class=\"b-accordion__title\" data-tag='cta' data-tag-element-type='LINK' data-tag-location='ACCORDION' data-tag-outcome='INTERNALLINK' ><h3 class=\"b-accordion__title--h3\">Why is Travelers insurance so cheap?<\/h3><\/a>\n            <span class=\"b-accordion__toggle chevron-arrow-down\"><\/span>\n        <\/div>\n        <div class=\"b-accordion__content\" style=\"display: none;\">\n            <p><span style=\"font-weight: 400;\">Some policyholders consider Travelers insurance to be cheaper than other insurance providers because of the company\u2019s wide variety of discounts. Travelers also provides additional discounts for customer loyalty, bundling policies, and insuring multiple cars.<\/span><\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_608313aed2391\" class=\"block b-accordion\" data-js=\"b-accordion\">\n    <div class=\"b-accordion__container\">\n        <div class=\"b-accordion__header\">\n            <a href=\"#\" class=\"b-accordion__title\" data-tag='cta' data-tag-element-type='LINK' data-tag-location='ACCORDION' data-tag-outcome='INTERNALLINK' ><h3 class=\"b-accordion__title--h3\">Is Travelers insurance an A-rated company?<\/h3><\/a>\n            <span class=\"b-accordion__toggle chevron-arrow-down\"><\/span>\n        <\/div>\n        <div class=\"b-accordion__content\" style=\"display: none;\">\n            <p><span style=\"font-weight: 400;\">Travelers Insurance is highly rated for financial strength by expert rating sources. For instance, AM Best rated Travelers an A+ (Superior)financial strength, lending to its likelihood of making timely claim payouts.<\/span><\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_608313c2d2392\" class=\"block b-accordion\" data-js=\"b-accordion\">\n    <div class=\"b-accordion__container\">\n        <div class=\"b-accordion__header\">\n            <a href=\"#\" class=\"b-accordion__title\" data-tag='cta' data-tag-element-type='LINK' data-tag-location='ACCORDION' data-tag-outcome='INTERNALLINK' ><h3 class=\"b-accordion__title--h3\">Is Travelers insurance owned by Geico?<\/h3><\/a>\n            <span class=\"b-accordion__toggle chevron-arrow-down\"><\/span>\n        <\/div>\n        <div class=\"b-accordion__content\" style=\"display: none;\">\n            <p><span style=\"font-weight: 400;\">Travelers insurance is not owned by Geico. However, Travelers sells condo insurance through Geico.<\/span><\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n            <span class=\"b-toc-anchor\" id=\"method\" title=\"Methodology\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\">Methodology<\/h2>\n\n\n\n<p>We evaluated Travelers Insurance based on discounts, coverage, online resources, financial strength, and customer satisfaction to determine Reviews.com scores and create our best car insurance reviews. To compare car insurance companies with other providers across the board, we calculate each Reviews.com score based on the following:<\/p>\n\n\n\n<ul><li>Discounts: Auto insurance companies that advertised more discounts received higher scores in our methodology.<\/li><li>Financial Stability: Reviews.com utilized AM Best ratings to assign a score based on each car insurance company\u2019s financial stability.<\/li><li>Customer Satisfaction: J.D. Power ranks car insurance companies by customer satisfaction, so we used its <a href=\"https:\/\/www.jdpower.com\/business\/press-releases\/2025-us-auto-insurance-study\" rel=\"nofollow\" class=\"achor-toggles\">2025 U.S. Auto Insurance Study<\/a> to compare regional ratings of insurers on a 1,000-point scale.<\/li><li>Coverage: Car insurance companies were awarded higher scores for advertised coverages beyond the body liability, property liability, collision, and personal injury protection.<\/li><li>Online Resources: We reviewed the digital resources of each car insurance company and awarded higher scores to insurers with mobile claim estimates, digital insurance cards, and more.<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Reviews Report Reviews.com scores Travelers a 4.2 out of 5 based on discounts, coverage options, digital experience, and third-party ratings. Travelers has over 150 years of experience in providing auto insurance in the U.S. and currently serves 42 states and Washington, D.C. Customer satisfaction varies by region; in J.D. Power\u2019s 2025 U.S. Auto Insurance Study, [&hellip;]<\/p>\n","protected":false},"author":345,"featured_media":361441,"parent":1760,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"page-templates\/template-refresh-spr.php","meta":[],"categories":[1266],"tags":[21449],"post_author":[25823],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Travelers Auto Insurance Review 2021- Reviews.com<\/title>\n<meta name=\"description\" content=\"A thorough Travelers car insurance review shows affordable premiums in the U.S. as well as average customer satisfaction scores.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reviews.com\/insurance\/car\/travelers-review\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Travelers Auto Insurance Review 2021- Reviews.com\" \/>\n<meta property=\"og:description\" content=\"A thorough Travelers car insurance review shows affordable premiums in the U.S. as well as average customer satisfaction scores.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.reviews.com\/insurance\/car\/travelers-review\/\" \/>\n<meta property=\"og:site_name\" content=\"Reviews.com\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Reviewscom\/\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.reviews.com\/wp-content\/uploads\/2021\/04\/travelers-auto-ins-1073413506.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1440\" \/>\n\t<meta property=\"og:image:height\" content=\"960\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Reviews\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.reviews.com\/insurance\/car\/travelers-review\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.reviews.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Insurance\",\"item\":\"https:\/\/www.reviews.com\/insurance\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Car\",\"item\":\"https:\/\/www.reviews.com\/insurance\/car\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Travelers Auto Insurance Review\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.reviews.com\/#website\",\"url\":\"https:\/\/www.reviews.com\/\",\"name\":\"Reviews.com\",\"description\":\"Your Guide to the Best Services\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.reviews.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Travelers Auto Insurance Review 2021- Reviews.com","description":"A thorough Travelers car insurance review shows affordable premiums in the U.S. as well as average customer satisfaction scores.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.reviews.com\/insurance\/car\/travelers-review\/","og_locale":"en_US","og_type":"article","og_title":"Travelers Auto Insurance Review 2021- Reviews.com","og_description":"A thorough Travelers car insurance review shows affordable premiums in the U.S. as well as average customer satisfaction scores.","og_url":"https:\/\/www.reviews.com\/insurance\/car\/travelers-review\/","og_site_name":"Reviews.com","article_publisher":"https:\/\/www.facebook.com\/Reviewscom\/","og_image":[{"width":1440,"height":960,"url":"https:\/\/www.reviews.com\/wp-content\/uploads\/2021\/04\/travelers-auto-ins-1073413506.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@Reviews","twitter_misc":{"Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/www.reviews.com\/insurance\/car\/travelers-review\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.reviews.com\/"},{"@type":"ListItem","position":2,"name":"Insurance","item":"https:\/\/www.reviews.com\/insurance\/"},{"@type":"ListItem","position":3,"name":"Car","item":"https:\/\/www.reviews.com\/insurance\/car\/"},{"@type":"ListItem","position":4,"name":"Travelers Auto Insurance Review"}]},{"@type":"WebSite","@id":"https:\/\/www.reviews.com\/#website","url":"https:\/\/www.reviews.com\/","name":"Reviews.com","description":"Your Guide to the Best Services","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.reviews.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.reviews.com\/wp-json\/wp\/v2\/pages\/324682"}],"collection":[{"href":"https:\/\/www.reviews.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.reviews.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.reviews.com\/wp-json\/wp\/v2\/users\/345"}],"replies":[{"embeddable":true,"href":"https:\/\/www.reviews.com\/wp-json\/wp\/v2\/comments?post=324682"}],"version-history":[{"count":0,"href":"https:\/\/www.reviews.com\/wp-json\/wp\/v2\/pages\/324682\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.reviews.com\/wp-json\/wp\/v2\/pages\/1760"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.reviews.com\/wp-json\/wp\/v2\/media\/361441"}],"wp:attachment":[{"href":"https:\/\/www.reviews.com\/wp-json\/wp\/v2\/media?parent=324682"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.reviews.com\/wp-json\/wp\/v2\/categories?post=324682"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.reviews.com\/wp-json\/wp\/v2\/tags?post=324682"},{"taxonomy":"post_author","embeddable":true,"href":"https:\/\/www.reviews.com\/wp-json\/wp\/v2\/post_author?post=324682"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}