{"id":324323,"date":"2025-11-11T17:02:28","date_gmt":"2025-11-11T22:02:28","guid":{"rendered":"https:\/\/www.reviews.com\/?page_id=80986"},"modified":"2025-11-11T17:02:29","modified_gmt":"2025-11-11T22:02:29","slug":"new-york-life-review","status":"publish","type":"page","link":"https:\/\/www.reviews.com\/insurance\/life\/new-york-life-review\/","title":{"rendered":"New York Life Insurance Review"},"content":{"rendered":"\n\n\n<p>New York Life has been helping clients find flexible life insurance coverage since 1845. Where the company stands out is its flexible coverage delivered through an advisor-led model, complemented by modern digital tools. Policyholders can manage their accounts online via the <a href=\"https:\/\/www.newyorklife.com\">Service Center<\/a>, <a href=\"https:\/\/www.newyorklife.com\">start a life insurance claim online<\/a>, and use planning <a href=\"https:\/\/www.newyorklife.com\">calculators<\/a>; AARP members can also get quotes and apply online through the <a href=\"https:\/\/www.nylaarp.com\/\">AARP Life Insurance Program<\/a>. <\/p>\n\n\n            <span class=\"b-toc-anchor\" id=\"overview\" title=\"Overview\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\">New York Life Insurance Overview: Financial Strength, Availability, and History<\/h2>\n\n\n\n<p>New York Life is available in all 50 states\u2014and Washington D.C.\u2014and has been serving insurance clients since 1845. The company also enjoys top-tier financial strength ratings from <a href=\"https:\/\/www.spglobal.com\/ratings\/en\/about\/ratings-definitions\">S&amp;P Global Ratings<\/a>, <a href=\"https:\/\/ratings.moodys.com\/ratings-definitions\">Moody&#8217;s<\/a>, and <a href=\"https:\/\/web.ambest.com\/ratings-services\/ratings\/best-credit-ratings-guide\">AM Best<\/a>, making it one of the most reliable life insurance providers in the country.<\/p>\n\n\n\n<p>When it comes to customer experience, industry benchmarks point to stability. The <a href=\"https:\/\/www.jdpower.com\/press-releases\/2024-us-individual-life-insurance-study\">J.D. Power U.S. Individual Life Insurance Study<\/a> reports steady overall satisfaction in recent years, and the <a href=\"https:\/\/www.theacsi.org\">ACSI<\/a> places Life Insurance &amp; Annuities at 78\/100. New York Life\u2019s complaint index has generally been below the NAIC baseline of 1.0 in recent years (<a href=\"https:\/\/eapps.naic.org\">NAIC Consumer Insurance Search<\/a>), and the company appears on <a href=\"https:\/\/fortune.com\/ranking\/worlds-most-admired-companies\/2024\/\">Fortune\u2019s World\u2019s Most Admired Companies<\/a> list in Insurance: Life &amp; Health. For context on BBB letter grades, see the <a href=\"https:\/\/www.bbb.org\">BBB rating system overview<\/a>.<\/p>\n\n\n\n<ul><li><strong>In business since: <\/strong>1845<\/li><li><strong>S&amp;P Global financial strength rating:<\/strong> AA+<\/li><li><strong>Moody&#8217;s financial strength rating:<\/strong> Aaa<\/li><li><strong>AM Best financial strength rating: <\/strong>A++<\/li><li><strong>States served: <\/strong>50, plus Washington, D.C.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">New York Life best for: Flexible coverage options<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Pros:&nbsp;<\/strong><\/h3>\n\n\n\n<ul><li>Flexible coverage options (term, whole, universal) with advisor guidance, plus digital self-service and <a href=\"https:\/\/www.newyorklife.com\">online claims<\/a>.<\/li><li>Strong financial ratings from <a href=\"https:\/\/www.spglobal.com\/ratings\/en\/about\/ratings-definitions\">S&amp;P<\/a>, <a href=\"https:\/\/ratings.moodys.com\/ratings-definitions\">Moody&#8217;s<\/a>, and <a href=\"https:\/\/web.ambest.com\/ratings-services\/ratings\/best-credit-ratings-guide\">AM Best<\/a> provide peace of mind for policyholders.<\/li><li>Partnership with <a href=\"https:\/\/www.nylaarp.com\/\">AARP<\/a> offers members both term and permanent life insurance with online quotes\/applications and select options with no medical exam.<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Cons:<\/strong><\/h3>\n\n\n\n<ul><li>No instant online quotes for most core policies; purchasing is primarily advisor-led.<\/li><li>Pre-sale price comparisons on the website are limited; many details are discussed with an agent.<\/li><li>Product features and term options vary by state and underwriting; confirm specifics with a local advisor.<\/li><\/ul>\n\n\n            <span class=\"b-toc-anchor\" id=\"Competition\" title=\"The Competition\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\">The Competition<\/h2>\n\n\n\n<figure class=\"wp-block-table table table-striped table-bordered table--bordered-top table--rounded\"><table class=\"\"><tbody><tr><td><br><\/td><td><strong>AM Best Financial Strength Rating<\/strong><\/td><td><a href=\"https:\/\/www.jdpower.com\/press-releases\/2024-us-individual-life-insurance-study\"><strong>J.D. Power U.S. Individual Life Insurance Study<\/strong><\/a><\/td><td><a href=\"https:\/\/eapps.naic.org\"><strong>NAIC Complaint Index<\/strong><\/a><strong><\/strong><\/td><\/tr><tr><td><strong>New York Life<\/strong><\/td><td> A++<\/td><td>Included; carrier-level scores not publicly released<\/td><td>Below market-average complaint index in recent years (see NAIC tool)<\/td><\/tr><tr><td><strong>Northwestern Mutual<\/strong><\/td><td>A++<\/td><td>Included; carrier-level scores not publicly released<\/td><td>Varies by year\/line\u2014see NAIC tool<\/td><\/tr><tr><td><strong>State Farm<\/strong><\/td><td>A++<\/td><td>Included; carrier-level scores not publicly released<\/td><td>Varies by year\/line\u2014see NAIC tool<\/td><\/tr><tr><td><strong>Nationwide<\/strong><\/td><td>A+<\/td><td>Included; carrier-level scores not publicly released<\/td><td>Varies by year\/line\u2014see NAIC tool<\/td><\/tr><tr><td><strong>Mutual of Omaha<\/strong><\/td><td>A+<\/td><td>Included; carrier-level scores not publicly released<\/td><td>Varies by year\/line\u2014see NAIC tool<\/td><\/tr><tr><td><strong>Principal<\/strong><\/td><td>A+<\/td><td>Included; carrier-level scores not publicly released<\/td><td>Varies by year\/line\u2014see NAIC tool<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n<p class=\"xx-small\"><span style=\"color: #999999;\"><span style=\"font-size: small;\">All information accurate as of 2025.<\/span><\/span><\/p>\n\n            <span class=\"b-toc-anchor\" id=\"bottom\" title=\"The Bottom Line\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\">The Bottom Line<\/h2>\n\n\n\n<p>New York Life has established itself as a leader in the <a href=\"https:\/\/www.reviews.com\/insurance\/life\/best\/\">life insurance<\/a> space thanks to flexible coverage, strong financial strength, and a hybrid service model. The company is an especially great fit for AARP members since they can access term and whole life options with online quotes\/applications and, for select offerings, no medical exam via the <a href=\"https:\/\/www.nylaarp.com\/\">AARP Life Insurance Program<\/a>. For shoppers who want fully digital, instant quotes and side-by-side online price comparisons for most core products, New York Life remains more advisor-led\u2014though it now provides robust self-service through the <a href=\"https:\/\/www.newyorklife.com\">Service Center<\/a> and an <a href=\"https:\/\/www.newyorklife.com\">online claims experience<\/a>.<\/p>\n\n\n            <span class=\"b-toc-anchor\" id=\"questions\" title=\"FAQ\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\">New York Life Insurance FAQ<\/h2>\n\n\n<div id=\"block_5e73e6b30cc0d\" class=\"block b-accordion\" data-js=\"b-accordion\">\n    <div class=\"b-accordion__container\">\n        <div class=\"b-accordion__header\">\n            <a href=\"#\" class=\"b-accordion__title\" data-tag='cta' data-tag-element-type='LINK' data-tag-location='ACCORDION' data-tag-outcome='INTERNALLINK' ><h3 class=\"b-accordion__title--h3\">Is New York Life a good life insurance company?<\/h3><\/a>\n            <span class=\"b-accordion__toggle chevron-arrow-down\"><\/span>\n        <\/div>\n        <div class=\"b-accordion__content\" style=\"display: none;\">\n            <p><span style=\"font-weight: 400;\">The company&#8217;s advisor-led, customizable coverage and its active AARP partnership add value for many members. New York Life is financially strong, with top-tier financial strength ratings from <a href=\"https:\/\/www.spglobal.com\/ratings\/en\/about\/ratings-definitions\">S&amp;P Global Ratings<\/a>, <a href=\"https:\/\/ratings.moodys.com\/ratings-definitions\">Moody&#8217;s Ratings<\/a>, and <a href=\"https:\/\/web.ambest.com\/ratings-services\/ratings\/best-credit-ratings-guide\">AM Best<\/a>. It also offers a <\/span><a href=\"https:\/\/www.newyorklife.com\"><span style=\"font-weight: 400;\">straightforward process for death benefit payouts<\/span><\/a><span style=\"font-weight: 400;\">, while core product purchases remain primarily advisor-led rather than fully instant-online.<\/span><\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_5e73e6b30cc0e\" class=\"block b-accordion\" data-js=\"b-accordion\">\n    <div class=\"b-accordion__container\">\n        <div class=\"b-accordion__header\">\n            <a href=\"#\" class=\"b-accordion__title\" data-tag='cta' data-tag-element-type='LINK' data-tag-location='ACCORDION' data-tag-outcome='INTERNALLINK' ><h3 class=\"b-accordion__title--h3\">What types of life insurance does New York Life offer?<\/h3><\/a>\n            <span class=\"b-accordion__toggle chevron-arrow-down\"><\/span>\n        <\/div>\n        <div class=\"b-accordion__content\" style=\"display: none;\">\n            <p><span style=\"font-weight: 400;\">New York Life offers term, whole, universal, and variable universal life insurance. Permanent policies may build cash value, and tools like NYL\u2019s public <\/span><a href=\"https:\/\/www.newyorklife.com\"><span style=\"font-weight: 400;\">calculators<\/span><\/a><span style=\"font-weight: 400;\"> can help you estimate needs before speaking with an advisor. <\/span><\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_5e73e6b30cc0f\" class=\"block b-accordion\" data-js=\"b-accordion\">\n    <div class=\"b-accordion__container\">\n        <div class=\"b-accordion__header\">\n            <a href=\"#\" class=\"b-accordion__title\" data-tag='cta' data-tag-element-type='LINK' data-tag-location='ACCORDION' data-tag-outcome='INTERNALLINK' ><h3 class=\"b-accordion__title--h3\">What is the average life insurance cost per month with New York Life?<\/h3><\/a>\n            <span class=\"b-accordion__toggle chevron-arrow-down\"><\/span>\n        <\/div>\n        <div class=\"b-accordion__content\" style=\"display: none;\">\n            <p><span style=\"font-weight: 400;\">The cost of life insurance with New York Life depends on a variety of factors: your location, age, current health profile, medical history, and coverage amount. Most core products are quoted through a financial professional, but AARP members can <\/span><a href=\"https:\/\/www.nylaarp.com\/\"><span style=\"font-weight: 400;\">get quotes and apply online<\/span><\/a><span style=\"font-weight: 400;\"> for select simplified offerings.<\/span><\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_5e73e6b30cc10\" class=\"block b-accordion\" data-js=\"b-accordion\">\n    <div class=\"b-accordion__container\">\n        <div class=\"b-accordion__header\">\n            <a href=\"#\" class=\"b-accordion__title\" data-tag='cta' data-tag-element-type='LINK' data-tag-location='ACCORDION' data-tag-outcome='INTERNALLINK' ><h3 class=\"b-accordion__title--h3\">Does New York Life pay out dividends to its policyholders?<\/h3><\/a>\n            <span class=\"b-accordion__toggle chevron-arrow-down\"><\/span>\n        <\/div>\n        <div class=\"b-accordion__content\" style=\"display: none;\">\n            <p><span style=\"font-weight: 400;\">Yes. As a mutual life insurer, New York Life may pay dividends on eligible participating policies; dividends are declared annually and are not guaranteed. See <\/span><a href=\"https:\/\/www.newyorklife.com\/newsroom\/2019\/record-largest-dividend-payout-policy-owners\"><span style=\"font-weight: 400;\">a past company announcement<\/span><\/a><span style=\"font-weight: 400;\"> for context.<\/span><\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_5e73e6b30cc11\" class=\"block b-accordion\" data-js=\"b-accordion\">\n    <div class=\"b-accordion__container\">\n        <div class=\"b-accordion__header\">\n            <a href=\"#\" class=\"b-accordion__title\" data-tag='cta' data-tag-element-type='LINK' data-tag-location='ACCORDION' data-tag-outcome='INTERNALLINK' ><h3 class=\"b-accordion__title--h3\">Does New York Life life insurance require a medical exam?<\/h3><\/a>\n            <span class=\"b-accordion__toggle chevron-arrow-down\"><\/span>\n        <\/div>\n        <div class=\"b-accordion__content\" style=\"display: none;\">\n            <p><span style=\"font-weight: 400;\">Many applications may involve a medical exam or use accelerated underwriting depending on age, amount, and medical history. AARP members have access to select options that do not require a medical exam through the <\/span><a href=\"https:\/\/www.nylaarp.com\/\"><span style=\"font-weight: 400;\">AARP Life Insurance Program<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_5e73e6b30cc12\" class=\"block b-accordion\" data-js=\"b-accordion\">\n    <div class=\"b-accordion__container\">\n        <div class=\"b-accordion__header\">\n            <a href=\"#\" class=\"b-accordion__title\" data-tag='cta' data-tag-element-type='LINK' data-tag-location='ACCORDION' data-tag-outcome='INTERNALLINK' ><h3 class=\"b-accordion__title--h3\">Can you cancel New York Life life insurance?<\/h3><\/a>\n            <span class=\"b-accordion__toggle chevron-arrow-down\"><\/span>\n        <\/div>\n        <div class=\"b-accordion__content\" style=\"display: none;\">\n            <p><span style=\"font-weight: 400;\">Policy cancellation is possible, but you\u2019ll need to contact New York Life or your agent. Premiums are typically nonrefundable, and terms vary by product; annual-renewable term options (such as Yearly Convertible) offer flexibility to renew or convert. Review your contract for details.<\/span><\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_5edf90cca8807\" class=\"block b-accordion\" data-js=\"b-accordion\">\n    <div class=\"b-accordion__container\">\n        <div class=\"b-accordion__header\">\n            <a href=\"#\" class=\"b-accordion__title\" data-tag='cta' data-tag-element-type='LINK' data-tag-location='ACCORDION' data-tag-outcome='INTERNALLINK' ><h3 class=\"b-accordion__title--h3\">What&#8217;s the biggest complaint about New York Life?<\/h3><\/a>\n            <span class=\"b-accordion__toggle chevron-arrow-down\"><\/span>\n        <\/div>\n        <div class=\"b-accordion__content\" style=\"display: none;\">\n            <p><span style=\"font-weight: 400;\">Prospective buyers looking for fully digital, instant quotes across most core products may be disappointed\u2014NYL emphasizes advisor-led purchasing. That said, it now provides robust online self-service and an <\/span><a href=\"https:\/\/www.newyorklife.com\"><span style=\"font-weight: 400;\">online claims experience<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n\n","protected":false},"excerpt":{"rendered":"<p>New York Life has been helping clients find flexible life insurance coverage since 1845. Where the company stands out is its flexible coverage delivered through an advisor-led model, complemented by modern digital tools. Policyholders can manage their accounts online via the Service Center, start a life insurance claim online, and use planning calculators; AARP members [&hellip;]<\/p>\n","protected":false},"author":345,"featured_media":348579,"parent":1766,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"page-templates\/template-reviews.php","meta":[],"categories":[1270],"tags":[],"post_author":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>New York Life Insurance Review - Reviews.com<\/title>\n<meta name=\"description\" content=\"New York Life is a leader in the life insurance space thanks to flexible term life policies that can be easily customized to suit client needs.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reviews.com\/insurance\/life\/new-york-life-review\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"New York Life Insurance Review - 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