{"id":324181,"date":"2025-11-11T16:43:24","date_gmt":"2025-11-11T21:43:24","guid":{"rendered":"http:\/\/staging.reviews.com\/?page_id=34832"},"modified":"2025-11-12T14:07:39","modified_gmt":"2025-11-12T19:07:39","slug":"metlife-review","status":"publish","type":"page","link":"https:\/\/www.reviews.com\/insurance\/companies\/metlife-review\/","title":{"rendered":"MetLife Insurance Review 2025"},"content":{"rendered":"            <span class=\"b-toc-anchor\" id=\"review\" title=\"MetLife Auto Insurance Review\"><\/span>\n    \n\n\n<h3 class=\"wp-block-heading\">Reviews Report<\/h3>\n\n\n\n<ul class=\"is-style-blog-list\">\n<li>MetLife no longer sells new U.S. auto or home policies. Its personal P&amp;C business was acquired by Farmers (Zurich\u2019s Farmers segment) on April 8, 2021 for $3.94 billion (<a href=\"https:\/\/www.reuters.com\/business\/finance\/zurichs-farmers-closes-394-billion-purchase-metlife-us-property-casualty-2021-04-08\/\" target=\"_blank\" rel=\"noopener\">source<\/a>).<\/li>\n\n\n\n<li>Former MetLife auto and home policies now renew and are serviced on Farmers policy forms, with billing, ID cards, and claims handled through Farmers\u2019 online account and <a href=\"https:\/\/www.farmers.com\" target=\"_blank\" rel=\"noopener\">claims portal<\/a>; the prior employer-group program operates as <a href=\"https:\/\/www.farmers.com\" target=\"_blank\" rel=\"noopener\">Farmers GroupSelect<\/a> (<a href=\"https:\/\/www.zurich.com\" target=\"_blank\" rel=\"noopener\">Zurich reporting<\/a>).<\/li>\n\n\n\n<li>In the U.S., MetLife focuses on workplace life insurance and group benefits; it is not ranked among carriers in the <a href=\"https:\/\/www.jdpower.com\/press-releases\/2024-us-individual-life-insurance-study\">2024 J.D. Power U.S. Individual Life Insurance Study<\/a>. MetLife\u2019s core life insurer holds an <a href=\"https:\/\/news.ambest.com\/presscontent.aspx?refnum=MetLife-affirm-2024\">A+ (Superior)<\/a> AM Best Financial Strength Rating.<\/li>\n<\/ul>\n\n\n\n<p>MetLife, founded in 1868, has repositioned around life, group benefits, and institutional solutions. Its former U.S. auto and home business was sold to Farmers and integrated into the Farmers Exchanges\u2019 ecosystem; servicing, billing, and claims are now through Farmers\u2019 digital channels, and the employer-distribution program is branded <a href=\"https:\/\/www.farmers.com\" target=\"_blank\" rel=\"noopener\">Farmers GroupSelect<\/a> (<a href=\"https:\/\/www.reuters.com\/business\/finance\/zurichs-farmers-closes-394-billion-purchase-metlife-us-property-casualty-2021-04-08\/\" target=\"_blank\" rel=\"noopener\">transaction<\/a>; <a href=\"https:\/\/www.zurich.com\" target=\"_blank\" rel=\"noopener\">integration<\/a>; <a href=\"https:\/\/www.farmers.com\" target=\"_blank\" rel=\"noopener\">claims portal<\/a>). Since the transition, personal-lines pricing has been affected by broad industry rate increases and shifting underwriting appetites, trends reflected in <a href=\"https:\/\/www.jdpower.com\/press-releases\/2024-us-auto-insurance-study\">J.D. Power\u2019s 2024 auto insurance study<\/a> and the U.S. CPI for motor vehicle insurance (<a href=\"https:\/\/www.bls.gov\/cpi\/\">BLS CPI<\/a>).<\/p>\n\n\n            <span class=\"b-toc-anchor\" id=\"overview\" title=\"MetLife Insurance Overview\"><\/span>\n    \n\n\t\t\n<section id=\"block_61d5d185db8e3\" class=\"b-compare-table\">\n\t<h2 class=\"b-compare-table-title\">MetLife Insurance Overview<\/h2>\n\n\t\t\t<div class=\"b-compare-table__table-wrapper\">\n\t\t\t<table class=\"b-compare-table__table\">\n\t\t\t\t<thead class=\"b-compare-table__table-head\">\n\t\t\t\t\t<tr>\n\t\t\t\t\t\t<th><\/th>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<th>\n\t\t\t\t\t\t\t\t<span class=\"b-compare-table__table-head-brand tooltip\">\n\t\t\t\t\t\t\t\t\tJ.D. Power Customer Satisfaction Score\n\t\t\t\t\t\t\t\t\t<span class=\"tooltip-content\">\n\t\t\t\t\t\t\t\t\t\tJ.D. Power scores are based on surveys for customer satisfaction and product quality.\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/th>\n\n\t\t\t\t\t\t<\/th>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<th>\n\t\t\t\t\t\t\t\t<span class=\"b-compare-table__table-head-brand tooltip\">\n\t\t\t\t\t\t\t\t\tAM Best Financial Strength\n\t\t\t\t\t\t\t\t\t<span class=\"tooltip-content\">\n\t\t\t\t\t\t\t\t\t\tAM Best rates insurance providers creditworthiness. Ratings are  based on the provider\u2019s ability to follow through with a payout when a consumer files a claim.\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/th>\n\n\t\t\t\t\t\t<\/th>\n\t\t\t\t\t\t\t\t\t\t<th><\/th>\n\t\t\t\t<\/thead>\n\t\t\t<\/tr>\n\t\t<\/thead>\n\t\t<tbody class=\"b-compare-table__table-body\">\n\t\t\t\t\t\t\t<tr id=\"block_61d5d185db8e3-1\">\n\t\t\t\t\t<td>\n\t\t\t\t\t\t<a class=\"b-compare-table__table-body-pin-btn\" href=\"#\" data-tag='cta' data-tag-element-type='BUTTON' data-tag-location='COMPARISONTABLE' data-tag-outcome='PIN' data-tag-position='1'>Pin<\/a>\n\n\t\t\t\t\t\t<span class=\"b-compare-table__table-body-brand\">Auto insurance*<\/span>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td><a href=\"https:\/\/www.jdpower.com\/press-releases\/2024-us-auto-insurance-study\" rel=\"noopener\" target=\"_blank\">See 2024 regional index<\/a><\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td><a href=\"https:\/\/news.ambest.com\/presscontent.aspx?refnum=FarmersExchange-affirm-2024\">A (Excellent)<\/a><\/td>\n\t\t\t\t\t\n\t\t\t\t\t<td>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t<tr id=\"block_61d5d185db8e3-2\">\n\t\t\t\t\t<td>\n\t\t\t\t\t\t<a class=\"b-compare-table__table-body-pin-btn\" href=\"#\" data-tag='cta' data-tag-element-type='BUTTON' data-tag-location='COMPARISONTABLE' data-tag-outcome='PIN' data-tag-position='2'>Pin<\/a>\n\n\t\t\t\t\t\t<span class=\"b-compare-table__table-body-brand\">Home insurance*<\/span>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td><a href=\"https:\/\/www.jdpower.com\/press-releases\/2024-us-home-insurance-study\" rel=\"noopener\" target=\"_blank\">See 2024 segment index<\/a><\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td><a href=\"https:\/\/news.ambest.com\/presscontent.aspx?refnum=FarmersExchange-affirm-2024\">A (Excellent)<\/a><\/td>\n\t\t\t\t\t\n\t\t\t\t\t<td>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t<tr id=\"block_61d5d185db8e3-3\">\n\t\t\t\t\t<td>\n\t\t\t\t\t\t<a class=\"b-compare-table__table-body-pin-btn\" href=\"#\" data-tag='cta' data-tag-element-type='BUTTON' data-tag-location='COMPARISONTABLE' data-tag-outcome='PIN' data-tag-position='3'>Pin<\/a>\n\n\t\t\t\t\t\t<span class=\"b-compare-table__table-body-brand\">Life insurance<\/span>\n\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td>Not ranked in <a href=\"https:\/\/www.jdpower.com\/press-releases\/2024-us-individual-life-insurance-study\">2024 study<\/a><\/td>\n\t\t\t\t\t\t\t\t\t\t\t<td><a href=\"https:\/\/news.ambest.com\/presscontent.aspx?refnum=MetLife-affirm-2024\">A+ (Superior)<\/a><\/td>\n\t\t\t\t\t\n\t\t\t\t\t<td>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t<\/tr>\n\t\t\t\t\t<\/tbody>\n\t<\/table>\n<\/div><\/section>\n\n\n\n<p><em>*Home and auto satisfaction now reflect Farmers\u2019 results and are reported by region\/segment in J.D. Power\u2019s latest studies (<a href=\"https:\/\/www.jdpower.com\/press-releases\/2024-us-auto-insurance-study\">auto<\/a>; <a href=\"https:\/\/www.jdpower.com\/press-releases\/2024-us-home-insurance-study\">home<\/a>). Financial strength for Farmers\u2019 P&amp;C carriers is <a href=\"https:\/\/news.ambest.com\/presscontent.aspx?refnum=FarmersExchange-affirm-2024\">A (Excellent)<\/a>. MetLife\u2019s life insurer (Metropolitan Life Insurance Company) is rated <a href=\"https:\/\/news.ambest.com\/presscontent.aspx?refnum=MetLife-affirm-2024\">A+ (Superior)<\/a> by AM Best.<\/em><\/p>\n\n\n            <span class=\"b-toc-anchor\" id=\"auto\" title=\"MetLife Auto Insurance\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\">MetLife Auto Insurance<\/h2>\n\n\n\n<p>MetLife\u2019s U.S. personal auto business was sold to Farmers on April 8, 2021 in a $3.94 billion transaction. Existing policies were transitioned to Farmers underwriting companies and continue at renewal on Farmers policy forms; servicing, billing, ID cards, and claims are handled via Farmers\u2019 online account and <a href=\"https:\/\/www.farmers.com\" target=\"_blank\" rel=\"noopener\">claims portal<\/a> (<a href=\"https:\/\/www.reuters.com\/business\/finance\/zurichs-farmers-closes-394-billion-purchase-metlife-us-property-casualty-2021-04-08\/\" target=\"_blank\" rel=\"noopener\">deal close<\/a>; <a href=\"https:\/\/www.zurich.com\" target=\"_blank\" rel=\"noopener\">integration<\/a>).<\/p>\n\n\n\n<p>New MetLife auto policies are not available. Under Farmers, customers can select standard liability, collision, and comprehensive coverages and add-ons that may include roadside assistance, rental reimbursement, glass\/OEM parts options, rideshare coverage where offered, and behavior-based savings through the <a href=\"https:\/\/www.farmers.com\" target=\"_blank\" rel=\"noopener\">Signal telematics program<\/a>. Terms and endorsements differ from former MetLife forms, so review your Farmers declarations and policy jacket at renewal (<a href=\"https:\/\/www.farmers.com\" target=\"_blank\" rel=\"noopener\">coverage &amp; discounts<\/a>).<\/p>\n\n\n\n<p><strong>Strengths: <\/strong>Policies are now managed by Farmers, one of the <a href=\"https:\/\/www.iii.org\/fact-statistic\/facts-statistics-insurance-company-rankings\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener nofollow\" class=\"achor-toggles\">largest national insurers<\/a>, with national claims handling and digital self\u2011service through Farmers\u2019 <a href=\"https:\/\/www.farmers.com\" target=\"_blank\" rel=\"noopener\">claims portal<\/a> and account tools. Farmers\u2019 financial strength is affirmed at <a href=\"https:\/\/news.ambest.com\/presscontent.aspx?refnum=FarmersExchange-affirm-2024\">A (Excellent)<\/a> by AM Best.<\/p>\n\n\n\n<p><strong>Restrictions:<\/strong> MetLife auto policies are no longer sold; eligibility, underwriting, and availability are determined by Farmers and vary by state. Like many carriers, Farmers has adjusted new\u2011business writings in certain catastrophe\u2011exposed markets (e.g., Florida in 2023) in response to loss trends (<a href=\"https:\/\/www.cnn.com\" target=\"_blank\" rel=\"noopener\">market notice<\/a>).<\/p>\n\n\n\n<p><strong>Discounts: <\/strong>Common Farmers auto discounts include multi\u2011policy, multi\u2011vehicle, homeowner, good driver, good student, business\/affinity, paperless\/ePolicy, AutoPay, pay\u2011in\u2011full, and telematics savings via <a href=\"https:\/\/www.farmers.com\" target=\"_blank\" rel=\"noopener\">Signal<\/a> (availability varies by state; see <a href=\"https:\/\/www.farmers.com\" target=\"_blank\" rel=\"noopener\">auto discounts<\/a>).<\/p>\n\n\n            <span class=\"b-toc-anchor\" id=\"home\" title=\"MetLife Home Insurance\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\">MetLife Home Insurance<\/h2>\n\n\n\n<p>Home insurance previously written under MetLife is now serviced by Farmers. No action was required for the transfer; future renewals, billing, and claims are administered by Farmers through its online account and <a href=\"https:\/\/www.farmers.com\" target=\"_blank\" rel=\"noopener\">claims portal<\/a> (<a href=\"https:\/\/www.zurich.com\" target=\"_blank\" rel=\"noopener\">integration<\/a>).<\/p>\n\n\n\n<p>Farmers homeowners policies typically offer core coverages (dwelling, other structures, personal property, loss of use, personal liability, medical payments) and optional endorsements such as water backup, equipment breakdown, service line, identity protection, and increased or guaranteed replacement cost where offered (<a href=\"https:\/\/www.farmers.com\" target=\"_blank\" rel=\"noopener\">home coverage<\/a>). Availability and terms vary by state and program.<\/p>\n\n\n\n<p><strong>Strengths: <\/strong>Former MetLife homeowners customers benefit from Farmers\u2019 nationwide claims operation, digital servicing, and AM Best <a href=\"https:\/\/news.ambest.com\/presscontent.aspx?refnum=FarmersExchange-affirm-2024\">A (Excellent)<\/a> financial strength.<\/p>\n\n\n\n<p><strong>Restrictions: <\/strong>New MetLife home policies are not available; underwriting and availability follow Farmers\u2019 rules. As with many carriers, state\u2011level actions can affect options in catastrophe\u2011exposed areas (e.g., changes to Farmers\u2011branded offerings in Florida in 2023; <a href=\"https:\/\/www.cnn.com\" target=\"_blank\" rel=\"noopener\">source<\/a>).<\/p>\n\n\n\n<p><strong>Discounts:<\/strong> Farmers commonly offers multi\u2011policy bundling, protective device, claim\u2011free, newer home\/roof, paperless\/ePolicy, AutoPay, pay\u2011in\u2011full, and eligible affinity\/group savings (including through <a href=\"https:\/\/www.farmers.com\" target=\"_blank\" rel=\"noopener\">Farmers GroupSelect<\/a>); see <a href=\"https:\/\/www.farmers.com\" target=\"_blank\" rel=\"noopener\">program details<\/a>. Availability varies by state.<\/p>\n\n\n            <span class=\"b-toc-anchor\" id=\"life\" title=\"MetLife Life Insurance\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\">MetLife Life Insurance<\/h2>\n\n\n\n<p>While MetLife no longer sells personal auto or home policies, it remains a major provider of workplace life insurance and group benefits in the U.S. and globally (<a href=\"https:\/\/www.metlife.com\/about-us\/\">About MetLife<\/a>; <a href=\"https:\/\/www.sec.gov\/edgar\/browse\/?CIK=1099219\" target=\"_blank\" rel=\"noopener\">SEC filings<\/a>). In the U.S., availability is primarily through employer\u2011sponsored plans and association programs; individual retail life sales are not the focus of MetLife\u2019s current U.S. strategy.<\/p>\n\n\n\n<p>Employers commonly offer basic term life (employer\u2011paid) with options for employee\u2011paid supplemental term and dependent life, and in some programs permanent solutions such as Group Universal Life or similar group permanent offerings; plan features, evidence of insurability, portability, and conversion options depend on the employer\u2019s program documents (<a href=\"https:\/\/www.sec.gov\/edgar\/browse\/?CIK=1099219\" target=\"_blank\" rel=\"noopener\">company filings<\/a>). MetLife is not listed among ranked carriers in J.D. Power\u2019s <a href=\"https:\/\/www.jdpower.com\/press-releases\/2024-us-individual-life-insurance-study\">2024 U.S. Individual Life Insurance Study<\/a>.<\/p>\n\n\n\n<p><strong>Strengths: <\/strong>MetLife\u2019s core life insurer, Metropolitan Life Insurance Company, holds an <a href=\"https:\/\/news.ambest.com\/presscontent.aspx?refnum=MetLife-affirm-2024\">A+ (Superior)<\/a> AM Best rating, supporting long\u2011term claim\u2011paying ability and large institutional transactions (<a href=\"https:\/\/www.sec.gov\/edgar\/browse\/?CIK=1099219\" target=\"_blank\" rel=\"noopener\">filings<\/a>).<\/p>\n\n\n\n<p><strong>Restrictions: <\/strong>Most new MetLife life insurance in the U.S. is available through workplace plans; product specifics, eligibility, and portability\/conversion provisions vary by employer and plan.<\/p>\n\n\n            <span class=\"b-toc-anchor\" id=\"faqs\" title=\"Frequently Asked Questions\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n<div id=\"block_61d5d29fdb8f3\" class=\"block b-accordion\" data-js=\"b-accordion\">\n    <div class=\"b-accordion__container\">\n        <div class=\"b-accordion__header\">\n            <a href=\"#\" class=\"b-accordion__title\" data-tag='cta' data-tag-element-type='LINK' data-tag-location='ACCORDION' data-tag-outcome='INTERNALLINK' ><h3 class=\"b-accordion__title--h3\">Does MetLife offer home or auto insurance policies?<\/h3><\/a>\n            <span class=\"b-accordion__toggle chevron-arrow-down\"><\/span>\n        <\/div>\n        <div class=\"b-accordion__content\" style=\"display: none;\">\n            <p><span style=\"font-weight: 400;\">No. MetLife sold its U.S. auto and home business to Farmers in 2021. Existing MetLife P&amp;C customers are now serviced by Farmers, and the former employer group program operates as <a href=\"https:\/\/www.farmers.com\">Farmers GroupSelect<\/a>. For new quotes on auto or home, contact Farmers directly (<a href=\"https:\/\/www.reuters.com\/business\/finance\/zurichs-farmers-closes-394-billion-purchase-metlife-us-property-casualty-2021-04-08\/\" target=\"_blank\" rel=\"noopener\">transaction details<\/a>; <a href=\"https:\/\/www.zurich.com\" target=\"_blank\" rel=\"noopener\">Zurich reporting<\/a>).<\/span><\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_61d5d2b1db8f4\" class=\"block b-accordion\" data-js=\"b-accordion\">\n    <div class=\"b-accordion__container\">\n        <div class=\"b-accordion__header\">\n            <a href=\"#\" class=\"b-accordion__title\" data-tag='cta' data-tag-element-type='LINK' data-tag-location='ACCORDION' data-tag-outcome='INTERNALLINK' ><h3 class=\"b-accordion__title--h3\">How do existing MetLife customers file a home or auto claim?<\/h3><\/a>\n            <span class=\"b-accordion__toggle chevron-arrow-down\"><\/span>\n        <\/div>\n        <div class=\"b-accordion__content\" style=\"display: none;\">\n            <p><span style=\"font-weight: 400;\">Claims on former MetLife auto and home policies are handled by Farmers. File and track claims online at the Farmers <a href=\"https:\/\/www.farmers.com\">Claims Center<\/a>. You can also contact Farmers using the information on your current Farmers declarations page or billing documents for assistance.<\/span><\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Reviews Report MetLife, founded in 1868, has repositioned around life, group benefits, and institutional solutions. Its former U.S. auto and home business was sold to Farmers and integrated into the Farmers Exchanges\u2019 ecosystem; servicing, billing, and claims are now through Farmers\u2019 digital channels, and the employer-distribution program is branded Farmers GroupSelect (transaction; integration; claims portal). [&hellip;]<\/p>\n","protected":false},"author":345,"featured_media":361751,"parent":364150,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-refresh-spr.php","meta":[],"categories":[1266],"tags":[21449],"post_author":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>MetLife Car Insurance Review 2025 | Reviews.com<\/title>\n<meta name=\"description\" content=\"A thorough review of Metlife car insurance reveals a carrier with great coverage options, but few discounts and no online quotes.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reviews.com\/insurance\/companies\/metlife-review\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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