{"id":323645,"date":"2025-11-07T17:34:01","date_gmt":"2025-11-07T22:34:01","guid":{"rendered":"https:\/\/www.reviews.com\/?page_id=122894"},"modified":"2025-11-07T17:34:01","modified_gmt":"2025-11-07T22:34:01","slug":"aaa-review","status":"publish","type":"page","link":"https:\/\/www.reviews.com\/insurance\/car\/aaa-review\/","title":{"rendered":"AAA Car Insurance Review"},"content":{"rendered":"\n\n            <span class=\"b-toc-anchor\" id=\"report\" title=\"Reviews Report\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\">Reviews Report<\/h2>\n\n\n\n<ul class=\"is-style-blog-list\"><li>AAA telematics programs (AAADrive, AAA OnBoard) can offer safe-driving discounts up to 30% at renewal in many states; availability and savings vary by club and state.<\/li><li>AAA car insurance comes with membership benefits such as roadside assistance, travel services and member discounts; many clubs also provide app-based services and expanding EV roadside support.<\/li><\/ul>\n\n\n\n<p>AAA car insurance is offered through regional AAA-affiliated insurers and generally requires an auto club membership. A thorough AAA insurance company review shows that it offers <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.reviews.com\/insurance\/car\/best-for-high-risk-drivers\/\" target=\"_blank\" rel=\"noreferrer noopener\" class=\"achor-toggles\">customizable coverage<\/a> with common add-ons like rideshare (TNC) coverage, gap\/new car replacement, and original equipment manufacturer (OEM) parts endorsements. Membership expands value with roadside assistance, travel services, and member-exclusive discounts; availability and details vary by club and state.<\/p>\n\n\n\n<p>We reviewed AAA car insurance based on coverage options, discounts (including telematics\/usage-based programs), customer service, digital tools, and current premium benchmarks. Recent consumer rate studies generally place AAA\u2019s average full-coverage premium in the mid\u2013$2,000s per year, though prices vary widely by affiliate and state amid elevated auto-insurance inflation. <br><\/p>\n\n\n            <span class=\"b-toc-anchor\" id=\"overview\" title=\"AAA Car Insurance Overview\"><\/span>\n    \n\n\n<section id=\"block_60945e1cf9800\" class=\"block b-stats-overview\">\n    <h2 class=\"b-stats-overview-title\">AAA Car Insurance Overview<\/h2>\n    <div class=\"b-stats-overview-grid\">\n                <div class=\"b-stats-overview-grid-item\">\n            <div class=\" b-stats-overview-grid-item-title\">\n                In business since:\n                            <\/div>\n\n            <span class=\"b-stats-overview-grid-item-value\">1902<\/span>\n        <\/div>\n                <div class=\"b-stats-overview-grid-item\">\n            <div class=\"tooltip b-stats-overview-grid-item-title\">\n                AM Best:\n                                    <span class=\"tooltip-content\">AM Best rates insurance providers creditworthiness. Ratings are  based on the provider\u2019s ability to follow through with a payout when a consumer files a claim.<\/span>\n                            <\/div>\n\n            <span class=\"b-stats-overview-grid-item-value\">A<\/span>\n        <\/div>\n                <div class=\"b-stats-overview-grid-item\">\n            <div class=\"tooltip b-stats-overview-grid-item-title\">\n                J.D. Power:\n                                    <span class=\"tooltip-content\">J.D. Power scores are based on surveys for customer satisfaction and product quality.<\/span>\n                            <\/div>\n\n            <span class=\"b-stats-overview-grid-item-value\">809*<\/span>\n        <\/div>\n                <div class=\"b-stats-overview-grid-item\">\n            <div class=\" b-stats-overview-grid-item-title\">\n                States Served:\n                            <\/div>\n\n            <span class=\"b-stats-overview-grid-item-value\">26 + D.C.<\/span>\n        <\/div>\n            <\/div>\n<\/section>\n\n\n\n<p> AAA auto insurance satisfaction varies by region and by the specific AAA club insurer. In the latest J.D. Power studies, industrywide satisfaction has been pressured by higher prices, and AAA-affiliated insurers show mixed results across regions and segments. For financial strength, AM Best assigns AAA-branded underwriting companies ratings that generally range from A (Excellent) to A+ (Superior), depending on the specific entity; AM Best does not use an \u201cAAA\u201d rating label.  <\/p>\n\n\n\n<p>AAA <a href=\"https:\/\/www.reviews.com\">auto insurance quotes<\/a> and coverage are handled by different regional subsidiaries.&nbsp;<\/p>\n\n\n            <span class=\"b-toc-anchor\" id=\"product_overview\" title=\"Pros and Cons\"><\/span>\n    \n\n\n<section id=\"block_60945ec0f9807\" class=\"block b-pro-cons\">\n            \n<div class=\"b-pro-cons__wrapper\">\n    <h4 class=\"b-pro-cons__title b-pro-cons__title--important\"> PROS<\/h4>\n    <ul class=\"b-pro-cons__list b-pro-cons__list--pros\">\n                                <li class=\"b-pro-cons__list-item b-pro-cons__list-item-expandable\">\n                <span class=\"b-pro-cons__list-item-title\">Full service:<\/span>\n\n                                    <span class=\"b-pro-cons__list-item-desc\">Membership includes in-house DMV services, travel and roadside assistance, discounts for vehicle repairs and exclusive deals on a variety of goods and services.<\/span>\n                            <\/li>\n                                        <li class=\"b-pro-cons__list-item b-pro-cons__list-item-expandable\">\n                <span class=\"b-pro-cons__list-item-title\">Rideshare insurance:<\/span>\n\n                                    <span class=\"b-pro-cons__list-item-desc\">Drivers can add coverage for the times they drive or make deliveries for rideshare services.<\/span>\n                            <\/li>\n                                        <li class=\"b-pro-cons__list-item b-pro-cons__list-item-expandable\">\n                <span class=\"b-pro-cons__list-item-title\">Replacement cost:<\/span>\n\n                                    <span class=\"b-pro-cons__list-item-desc\">Opt for new car protection and you can replace your car with a new model if it\u2019s declared a total loss.<\/span>\n                            <\/li>\n                                        <li class=\"b-pro-cons__list-item b-pro-cons__list-item-expandable\">\n                <span class=\"b-pro-cons__list-item-title\">Strong online services:<\/span>\n\n                                    <span class=\"b-pro-cons__list-item-desc\">The website and mobile app allow policyholders to manage their policies, access their insurance cards, and file claims.<\/span>\n                            <\/li>\n                <\/ul>\n<\/div>\n    \n            \n<div class=\"b-pro-cons__wrapper\">\n    <h4 class=\"b-pro-cons__title b-pro-cons__title--important\"> CONS<\/h4>\n    <ul class=\"b-pro-cons__list b-pro-cons__list--cons\">\n                                <li class=\"b-pro-cons__list-item b-pro-cons__list-item-expandable\">\n                <span class=\"b-pro-cons__list-item-title\">Regional availability:<\/span>\n\n                                    <span class=\"b-pro-cons__list-item-desc\">AAA <a href=\"https:\/\/www.reviews.com\">auto insurance quotes<\/a> and coverage are handled by different regional subsidiaries.<\/span>\n                            <\/li>\n                                        <li class=\"b-pro-cons__list-item b-pro-cons__list-item-expandable\">\n                <span class=\"b-pro-cons__list-item-title\">Membership required:<\/span>\n\n                                    <span class=\"b-pro-cons__list-item-desc\">Membership to the AAA Club is usually required before you can buy coverage.<\/span>\n                            <\/li>\n                                        <li class=\"b-pro-cons__list-item b-pro-cons__list-item-expandable\">\n                <span class=\"b-pro-cons__list-item-title\">Below average customer satisfaction:<\/span>\n\n                                    <span class=\"b-pro-cons__list-item-desc\">J.D. Power ranks AAA auto insurance below average in several regions.<\/span>\n                            <\/li>\n                                        <li class=\"b-pro-cons__list-item b-pro-cons__list-item-expandable\">\n                <span class=\"b-pro-cons__list-item-title\">Limited availability:<\/span>\n\n                                    <span class=\"b-pro-cons__list-item-desc\">AAA auto insurance is not available in every state, so some drivers are out of luck.<\/span>\n                            <\/li>\n                <\/ul>\n<\/div>\n    <\/section>\n\n\n            <span class=\"b-toc-anchor\" id=\"highlights\" title=\"AAA Auto Insurance Highlights\"><\/span>\n    \n\n                \n<section id=\"block_6094605af9810\" class=\"block b-highlights-tabs\">\n    <h2 class=\"b-highlights-tabs__title\">AAA Auto Insurance Highlights<\/h2>\n    \n    <div class=\"b-highlights-tabs__tabs-list\">\n        <div class=\"b-highlights-tabs__tabs-list-nav\">\n                            <div class='b-highlights-tabs__tabs-list-nav-item active' data-index=\"1\"> Coverage <\/div>\n                            <div class='b-highlights-tabs__tabs-list-nav-item ' data-index=\"2\"> Customer Experience <\/div>\n                            <div class='b-highlights-tabs__tabs-list-nav-item ' data-index=\"3\"> Discounts &#038; Add-ons <\/div>\n                            <div class='b-highlights-tabs__tabs-list-nav-item ' data-index=\"4\"> Claims <\/div>\n                    <\/div>\n\n        <div class=\"swiper-container\">\n            <div class=\"swiper-wrapper\">\n                                                        <div class=\"swiper-slide b-highlights-tabs__slide\">\n                        <div class=\"b-highlights-tabs__slide-content\" data-title=\"Coverage\">\n                            \n                                                            <div class=\"b-highlights-tabs__slide-content-alt-description\">\n                                    <p>Nearly all states require drivers to carry a certain amount of liability insurance as a minimum. However, having minimal liability coverage may not be enough. Besides liability insurance, you can add collision and comprehensive insurance. Doing so provides you with a full car insurance package. Most lenders will require you carry full car insurance while you pay back your auto loan.<\/p>\n\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                                                        <div class=\"swiper-slide b-highlights-tabs__slide\">\n                        <div class=\"b-highlights-tabs__slide-content\" data-title=\"Customer Experience\">\n                            \n                                                            <div class=\"b-highlights-tabs__slide-content-alt-description\">\n                                    <p>According to AAA customer reviews, ratings from the NAIC and J.D. Power\u2019s study, the AAA customer experience is conflicting. The NAIC reports higher than average complaints, assigning AAA a complaint index score of 3.82. However, J.D, Power\u2019s customer satisfaction study respondents rank the carrier high in communication, the claims process, coverage options, and pricing.<\/p>\n\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                                                        <div class=\"swiper-slide b-highlights-tabs__slide\">\n                        <div class=\"b-highlights-tabs__slide-content\" data-title=\"Discounts &#038; Add-ons\">\n                            \n                                                            <div class=\"b-highlights-tabs__slide-content-alt-description\">\n                                    <p>In addition to liability, comprehensive and collision insurance, there are other optional coverages you can add that further customize your vehicle coverage. Each type of coverage comes with its own fee, which depends on your location and level of coverage you choose.<\/p>\n<p>Drivers can add the following coverage to their AAA insurance policy:<\/p>\n<ul>\n<li>Replacement cost coverage<\/li>\n<li>Rental car reimbursement<\/li>\n<li>Gap insurance<\/li>\n<li>Medical payments<\/li>\n<li>Rideshare insurance (depending on the state)<\/li>\n<\/ul>\n\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                                                        <div class=\"swiper-slide b-highlights-tabs__slide\">\n                        <div class=\"b-highlights-tabs__slide-content\" data-title=\"Claims\">\n                            \n                                                            <div class=\"b-highlights-tabs__slide-content-alt-description\">\n                                    <p>AAA offers plenty of convenient options if you are involved in an accident or your vehicle is damaged. If you need to file a car insurance claim, you can visit a local office, call AAA, file online, or through the mobile app. AAA has approved auto repair shops for car repairs that include a warranty on the repairs and parts used.<\/p>\n\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                            <\/div>\n\n            <div class=\"swiper-navigation-wrapper-refresh\">\n                <div class=\"swiper-button-prev\"><\/div>\n                <div class=\"swiper-pagination\"><\/div>\n                <div class=\"swiper-button-next\"><\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n            <span class=\"b-toc-anchor\" id=\"bundle\" title=\"Bundling Discounts\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\">AAA&#8217;s Car Insurance Bundling Discounts for Cheaper Insurance<\/h2>\n\n\n\n<p>One of the best ways to <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.reviews.com\/insurance\/car\/best-cheap\/\" target=\"_blank\" rel=\"noreferrer noopener\" class=\"achor-toggles\">lower your car insurance<\/a> premiums is to bundle coverage. If you buy home or renters insurance from the same company as your auto coverage, you could qualify for multi-policy savings. With AAA, discount amounts are set by your regional club and state; typical combinations include:<\/p>\n\n\n\n<ul><li>Auto and home: Savings vary by club and state; bundling commonly reduces both auto and home premiums.<\/li><li>Auto and condo: Savings vary by club and state; many clubs offer multi-policy discounts for auto + condo.<\/li><li>Auto and renters: Savings vary by club and state; bundling auto + renters typically yields a smaller but still meaningful discount.<\/li><li>Auto, home, and life: Savings vary by club and state; some clubs increase the auto\/home discount when also adding life insurance.<\/li><\/ul>\n\n\n            <span class=\"b-toc-anchor\" id=\"competitors\" title=\"Competitors\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\">AAA Car Insurance vs. The Competition&nbsp;<\/h2>\n\n\n\n<figure class=\"wp-block-table table table-striped table-bordered table--bordered-top\"><table class=\"\"><tbody><tr><td><strong>Provider<\/strong><\/td><td><strong>AM Best<\/strong><\/td><td><strong>J.D Power Customer Satisfaction*<\/strong><\/td><td><strong>No. of Discounts<\/strong><\/td><\/tr><tr><td>AAA<\/td><td>A to A+<\/td><td>Varies by club\/region<\/td><td>Varies<\/td><\/tr><tr><td>Auto-Owners<\/td><td>A++<\/td><td>Varies by region<\/td><td>Varies<\/td><\/tr><tr><td>Liberty Mutual<\/td><td>A<\/td><td>Varies by region<\/td><td>Varies<\/td><\/tr><tr><td>Farmers<\/td><td>A<\/td><td>Varies by region<\/td><td>Varies<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><em>Information accurate as of 2025<\/em><\/p>\n\n\n\n<p><em>*J.D. Power\u2019s <a href=\"https:\/\/www.jdpower.com\/business\/press-releases\/2025-us-auto-insurance-study\" rel=\"nofollow\" class=\"achor-toggles\">2021 Auto Insurance Satisfaction Study<\/a> reports customer satisfaction on a 1,000-point scale; the latest results vary by region and segment.<\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">AAA vs. Auto-Owners<\/h3>\n\n\n\n<p>AAA and <a href=\"https:\/\/www.reviews.com\/insurance\/car\/auto-owners-review\/\" rel=\"nofollow\" class=\"achor-toggles\">Auto-Owners<\/a> both provide the core coverages most drivers need. Auto-Owners does not require club membership and is known for strong financial strength (AM Best A++ Superior) and high customer satisfaction in many regions, though its availability is limited to certain states. Both companies provide roadside assistance options, with AAA\u2019s membership-based roadside program the most widely recognized.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">AAA vs. Liberty Mutual<\/h3>\n\n\n\n<p>Both AAA and <a href=\"https:\/\/www.reviews.com\/insurance\/car\/liberty-mutual-review\/\" rel=\"nofollow\" class=\"achor-toggles\">Liberty Mutual<\/a> offer <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.reviews.com\/insurance\/car\/best\/\" target=\"_blank\" rel=\"noreferrer noopener\" class=\"achor-toggles\">quality car insurance<\/a> and a broad set of discounts and usage-based programs. Liberty Mutual may be a better option for drivers seeking nationwide availability and its RightTrack telematics program, while AAA can be attractive if you want to pair insurance with AAA membership benefits. Pricing for both varies by state and driver profile.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">AAA vs. Farmers<\/h3>\n\n\n\n<p>One of the drawbacks of AAA insurance is the requirement to join the club first. That adds an additional fee every year, which varies depending on the AAA club in your area. If you\u2019re looking to save on your <a aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.reviews.com\/insurance\/car\/the-largest-car-insurance-companies\/\" target=\"_blank\" rel=\"noreferrer noopener\" class=\"achor-toggles\">car insurance<\/a>, <a href=\"https:\/\/www.reviews.com\/insurance\/car\/farmers-insurance-review\/\" rel=\"nofollow\" class=\"achor-toggles\">Farmers<\/a> offers a wide range of discounts and a mature telematics program and doesn\u2019t require membership. Exact discount availability and amounts vary by state. <\/p>\n\n\n            <span class=\"b-toc-anchor\" id=\"faq\" title=\"FAQ\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\">AAA Car Insurance FAQ<\/h2>\n\n\n<div id=\"block_609463b4f9817\" class=\"block b-accordion\" data-js=\"b-accordion\">\n    <div class=\"b-accordion__container\">\n        <div class=\"b-accordion__header\">\n            <a href=\"#\" class=\"b-accordion__title\" data-tag='cta' data-tag-element-type='LINK' data-tag-location='ACCORDION' data-tag-outcome='INTERNALLINK' ><h3 class=\"b-accordion__title--h3\">What is AAA auto insurance\u2019s phone number?<\/h3><\/a>\n            <span class=\"b-accordion__toggle chevron-arrow-down\"><\/span>\n        <\/div>\n        <div class=\"b-accordion__content\" style=\"display: none;\">\n            <p><span style=\"font-weight: 400;\">The AAA auto insurance phone number is 1-800-AAA-HELP (1-800-222-4357). To file a claim, you can call 1-800-672-5246.<\/span><\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_609463e2f9819\" class=\"block b-accordion\" data-js=\"b-accordion\">\n    <div class=\"b-accordion__container\">\n        <div class=\"b-accordion__header\">\n            <a href=\"#\" class=\"b-accordion__title\" data-tag='cta' data-tag-element-type='LINK' data-tag-location='ACCORDION' data-tag-outcome='INTERNALLINK' ><h3 class=\"b-accordion__title--h3\">How much is AAA car insurance?<\/h3><\/a>\n            <span class=\"b-accordion__toggle chevron-arrow-down\"><\/span>\n        <\/div>\n        <div class=\"b-accordion__content\" style=\"display: none;\">\n            <p><span style=\"font-weight: 400;\">Premiums will vary based on your own individual rating factors. Your state, the type of vehicle you drive, and the coverages and levels you choose will all factor into your car insurance premium. The best way to find out how much AAA insurance will be for you is to get a quote.<\/span><\/p>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n            <span class=\"b-toc-anchor\" id=\"methodology\" title=\"Methodology\"><\/span>\n    \n\n\n<h2 class=\"wp-block-heading\">Methodology<\/h2>\n\n\n\n<p>We evaluated the AAA auto insurance company based on discounts and telematics, coverage, online resources, financial strength, customer satisfaction, and current premium benchmarks to determine our best car insurance reviews. To compare car insurance companies with other providers across the board, we analyzed the following:<\/p>\n\n\n\n<ul><li>Discounts and telematics: We considered the breadth of advertised discounts and the availability of usage-based programs, noting that exact savings vary by state and affiliate.<\/li><li>Financial Stability: Reviews.com utilized AM Best Financial Strength Ratings (FSR) to assign a score; AAA-branded underwriting companies generally range from A (Excellent) to A+ (Superior) depending on the specific entity.<\/li><li>Customer Satisfaction: J.D. Power ranks car insurance companies by customer satisfaction; we used the latest U.S. Auto Insurance Study to compare the average rating of insurers across regions and segments.<\/li><li>Coverage: Car insurance companies were awarded higher scores for advertised coverages beyond the bodily injury liability, property damage liability, collision, and personal injury protection.<\/li><li>Online Resources: We reviewed the digital resources of each car insurance company and awarded higher scores to insurers with mobile claim tools, digital insurance cards, and other self-service features.<\/li><\/ul>\n\n\n\n\n\n\n","protected":false},"excerpt":{"rendered":"<p>Reviews Report AAA telematics programs (AAADrive, AAA OnBoard) can offer safe-driving discounts up to 30% at renewal in many states; availability and savings vary by club and state. AAA car insurance comes with membership benefits such as roadside assistance, travel services and member discounts; many clubs also provide app-based services and expanding EV roadside support. [&hellip;]<\/p>\n","protected":false},"author":345,"featured_media":361685,"parent":1760,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-refresh-spr.php","meta":[],"categories":[1266],"tags":[21449],"post_author":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>AAA Car Insurance Review 2021 | Reviews.com<\/title>\n<meta name=\"description\" content=\"Our AAA car insurance review covers the insurance company\u2019s coverage for vehicles, discounts, claim process, and third-party ratings.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reviews.com\/insurance\/car\/aaa-review\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AAA Car 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