{"id":323583,"date":"2025-11-07T23:42:37","date_gmt":"2025-11-08T04:42:37","guid":{"rendered":"https:\/\/www.reviews.com\/?page_id=120464"},"modified":"2025-11-07T23:42:38","modified_gmt":"2025-11-08T04:42:38","slug":"travelers-review","status":"publish","type":"page","link":"https:\/\/www.reviews.com\/insurance\/homeowners\/travelers-review\/","title":{"rendered":"Travelers Homeowners Insurance Review"},"content":{"rendered":" <\/span>\n \n\n\n

Travelers has been helping Americans insure their belongings for over 160 years and offers coverage across all 50 states. The company also provides vehicle, travel, event, and umbrella policies depending on your needs and offers discounts when you bundle multiple policies. Where Travelers homeowners insurance stands out from the crowd is customization. <\/p>\n\n\n\n

With Travelers, you may be able to tailor coverage to suit your needs with situation-specific add-ons, from green home coverage to jewelry protection and identity fraud protection, to popular endorsements like water backup and equipment breakdown. Independent benchmarks show a mixed service picture: customer satisfaction across large national brands has been under pressure, and Travelers\u2019 rankings vary by region in the latest J.D. Power U.S. Home Insurance Study<\/a>; regulatory complaint experience should be assessed using the NAIC Consumer Information Source (Complaint Index)<\/a> by legal entity and line of business.<\/p>\n\n\n\n

If you\u2019re looking for customizable homeowners insurance backed by in-depth industry experience, Travelers could be a great fit. If top-tier customer service is your priority, other providers may better meet your needs. Be sure to check our best homeowners insurance companies page<\/a> to learn about other insurance companies as well. <\/p>\n\n\n <\/span>\n \n\n\n

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Travelers Overview<\/h2>\n
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\n In business since: \r\n\n <\/div>\n\n 1853<\/span>\n <\/div>\n
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\n J.D. Power Score: \r\n\n J.D. Power scores are based on surveys for customer satisfaction and product quality.<\/span>\n <\/div>\n\n 803<\/span>\n <\/div>\n
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\n AM Best Financial Strength Rating:\n AM Best rates insurance providers creditworthiness. Ratings are based on the provider\u2019s ability to follow through with a payout when a consumer files a claim.<\/span>\n <\/div>\n\n A++ <\/span>\n <\/div>\n
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\n States served: \n <\/div>\n\n 50 states<\/span>\n <\/div>\n <\/div>\n<\/section>\n\n\n\n

Travelers homeowners insurance is available in all 50 states. As of 2025, AM Best rates the core U.S. property\/casualty insurance subsidiaries of Travelers (\u201cTravelers Group\u201d) A++ (Superior) with a Stable outlook \u2014 AM Best\u2019s highest Financial Strength Rating \u2014 as reflected in the AM Best Newsroom<\/a> and Travelers\u2019 Investor Relations ratings page<\/a>. On YouGov.com\u2019s authority, Travelers is the 24th most popular insurance brand,<\/a> and remains a widely recognized name. <\/p>\n\n\n\n

The company has been accredited with the Better Business Bureau<\/a> (BBB) since 2010 and has an A+ rating with the organization. However, based on customer reviews and complaints posted to the BBB site, overall star ratings skew low; individual experiences vary by product line and state. Many of the complaints are regarding Travelers\u2019 auto insurance, but home insurance customers have complained about not being qualified for discounts, filing claims to the company, hidden fees, and increasing premiums. <\/p>\n\n\n <\/span>\n \n\n\n

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PROS<\/h4>\n